Is anyone running a LANDesk agent on VMWare Linked Clones?
Does anyone have any experience they can share regarding the LANDesk Agent, LANDesk AV and VMWare Linked Clones?
View ArticleMy History section in Self Service Portal - how to filter by previously...
How to do list all previously closed tickets by "Creation Date" in My history section in Self Service Portal with the latest and the top of the listing. Using v7.5. I would be appreciate your help on...
View ArticleWhere is the document that explains the complete network traffic workflow...
Is there any documentation that shows the complete network traffic workflow from requesting remote control via gateway through CSA, to the remote control session starting? For Inv Scanner coming in...
View ArticleSeeking Clear Walkthrough for Landesk Mobility Manager 9.5 Install
Hello, Our organization recently purchased Landesk Mobility Manager, to add to our Landesk Management Suite. There seems to be some disparity in the installation documentation - there are many versions...
View ArticleManagement Suite 9.5 SP1
I'm attempting to run a report querying the instance of 2 .exe files on PC's. I had in the past simply used an AND switch to draft report but this is now showing nothing. If I run report Computer,...
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Importing SHI Data Automatically
Has anyone successfully been able to fully automate importing SHI data into LANDesk using Data Analytics? As seen in the screenshot below it seems to require manually dropping a csv file into a folder...
View ArticleDoes anyone have a working deployment of LANDesk (v9.2) with Kaspersky (v10)...
We are trying to deploy LANDesk with Kaspersky and Dell Data Protection (Credant) and having a lot of problems. If we push out Credant with Kaspersky already installed it either locks up the pc or if...
View ArticlePeer downloads not working on some clients when patching
I have clients on a remote location that download patches from the core server instead of downloading from peer. Attached are two vulscan logs, both on the same subnet. Vulcan.2.log shows that the...
View ArticleAdditional Language Support by LDSD
Hi all, Can someone list all languages support by LANDesk Service Desk? I try to find it but require to check one by one the documentation which is I don't have complete list of additional language...
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Inventory Status Blanking Out After Being Set on Laptops and Thin Clients
We are having some problems with the status of a computer blanking out after it has been set. The status is set using the bar code web form. We have the following settings set in LANDesk below for a...
View ArticleCapturing a Image Breaks Image Computer
LD 9.5 No SP Just curious if eveyone is just putting up with this as I have been for years. Every time I capture a image using imagew v2 and a windows 7 computer in PXE I have to go back and reset the...
View ArticleInventory Scans not processing after upgrade from 9.0 SP4 to 9.5 SP2
After upgrading from 9.0 SP4 to 9.5 SP2 our processing of inventory scans has slowed down to almost nothing. Restarting the inventory service will give a momentary jump to it but then it slows down...
View ArticleCustom registry items not showing up in the inventory
We are running LD 9.5 SP1. When I go to Manage Software List and add a registry item for detecting the version of Office 365 inventory scans do not return the reg key value. Below is how I have the...
View ArticleLooking for best practice for microsoft updates
Hello everyone, I need some help. I have the patch and compliance portion of landesk but it does not seem to (1) grab all microsoft windows updates (I've searched for specific KBs) or (2) actually...
View ArticleUnable to delete Package Bundle 9.5 Sp2
Since we went to 9.5 SP2 we are unable to delete package bundles. I can create a new package bundle without any distribution package and when i try to delete it i get the following message (please see...
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Column width in webaccess
I have queries that display strangely on the web interface. I am running service desk 7.5 sp 1. I will add snapshots, but what happens is the column width changes when the user sorts the "title"...
View ArticleExclude members of a device group from software distribution using a Query
I need to send out software to all computers in the organization, with the exception of a group of about 100. I would like to keep these computer names in a device group, and have a query designed to...
View ArticleContent replication failing with 205 characters in path
I have files that consistently fail in content replication that have a path length of 205 characters including the file name and spaces. According to this:...
View ArticleALM and Service Desk configuration
I have installed ALM on my Test service and activated the licence successfully, but cannot get into the Admin Console or the Configuration Settings. The Settings inform me You must have the "Can have...
View ArticleLANDesk Service Desk 7.7 - Windows Server 2012 R2 and SQL Server 2012 R2...
Hi, We are about to upgrade to LANDesk Service Desk 7.7, and based on my reading of the supported platforms document "Windows Server 2012 R2" and "SQL Server 2012 R2" are not currently supported. Is...
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