Cut check digit when scanning EAN13 barcode
We have a Motorola MC3100 Device using Wavelink Studio Client for the Motorola (Symbol) MC3100.When scanning EAN13 barcodes outside the application, it was configured and ignores the check digit and...
View ArticleGetting HP Warranty Information Using Data Analytics
We are having problems with some computers pulling warranty information into the LANDesk console. I have a problem with one computer not pulling the information in even though the serial number is in...
View ArticleUser rights required to allow archive to asset control
I have tried many different user configuration in order to allow archive to asset control but they still do not have the option when right clicking on a computer. I was wondering if anyone know what...
View ArticleHow to import license information from New Microsoft volume licensing site?
I have been informed that the Microsoft volume licensing site is changing (https://licensing.microsoft.com) and I wanted to know if there is a way to create a B2B connector to the new site to import...
View ArticleMonitoring a desktop shortcut
Is there a way to utilize the Software Monitoring module to monitor a desktop shortcut? It is saved by default to Users\Public\Desktop to make it available to all users on each computer that it is...
View ArticleAuto login password
I tried to make auto login in TE 7.3 on motorola mc9190 but the process stop at password and I need to enter it manually. The user name and the command that came after passing automatically, only the...
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Unusual errors while trying to perform a Window Calculation
Hi, I am trying to set up my first proper Dynamic Window for an Issue of an Asset form. The idea is that people will select from a drop down list what asset they want, and then the appropriate fields...
View ArticleHow does "Assumed Answered" work?
Hello. I was just wondering if the "Assumed Answered" status is given to a discussion automatically or is it's a manual, human process? I'm asking because I just noticed that one of my questions - Best...
View ArticlePrinting Knowledge Articles from WebDesk
Hi all, Not sure if anyone else has tried to do this but I'm looking to add the ability to print knowledge articles from webdesk but currently am not getting anywhere. I'm not seeing the print icon at...
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Linux Inventory Scan hangs
Hi, During the installation of the linux agent, the inventory scan hangs at mountscan.xml. Has someone an idea? Logs:finished: /opt/landesk/scan_repository/cpuscan14077746628401.xmlfinished:...
View ArticleLANDesk v9.6 Agent - Upgrade/Install
Is there a cheap and easy way to update the existing 9.5SP1/2 agents to the 9.6 agent from within the LANDesk Console? I'm looking for a way that will have the current agents scan and update themselves...
View ArticleHow to query incidents where all assignments are the same group.
I am tying to query landesk though query and report desitner for all incidents that have not been assigned outside of a specific group. We have a service desk group and I want to list all incidents...
View ArticleAfter upgrading to 7.72, 2 questions on the actions workspace
Upgrade history: upgraded from 7.5 to 7.7.2 and installed the application and database on new servers. Question 1:Becase I now have 2 production systems (I did turn off the application pool on old app...
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HECI drivers cause imaging fail - HII
If I include these drivers in the HII driver repository imaging fails. We've have been struggling with this since we first started using HII. Any ideas on how to deal with this? The current model we...
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Issue Capturing image in provisioning.
My capture image provisioning task keeps failing. For some reason it is not getting the credentials from the preferred server. Here is the log of MaptoPrefferedHandler 2014-04-02 17:40:07(1236-1232)...
View ArticleLDMS 9.6 install error rainstall
Hello, Trying to install 9.6 on a new Windows server 2012 R2 with SQL 2012 but ther is a problem.Installer failed at CBA8 installation step.Here is an extract of the installation log : 2014-08-04...
View ArticleDigital Signatures
We are looking into using digital signature on completion of an Incident / Request. We have develop an in house app that works by capturing the signature using a web interface then e-mailing this into...
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LDMS 9.6 "Machine Mapping"
Does anybody knows what is "Machine Mapping" tool for in new LDMS 9.6?
View ArticleQuestion on Profile Migration within provisioning templates.
I currently have Profile Migration and Restore working within my provisioning template. However, the %Personal Directory% variable doesn't capture Pictures, Music, Downloads and Videos folders. Is...
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