Agent deployment hanging on active status
Hi there, We are deploying the agent to the target machines, but we found that all the agent deployment is in actvie status for more that three days. And the "Result" display "The agent software was...
View Articlemsi won't install as system
Hi all, I have a new package to push out that consists of 2 msi's. Installing these as administrator works fine, but when trying to install as system the msi's fail to install. Looking at landesk the...
View ArticleIs it possible to integrate LANDesk Patch manager with Ncircle?
Is it possible to integrate LANDesk Patch manager with Ncircle?We have Ncircle and we want to install patches / Vulnerabilities to be installed through LANDesk which has been detected through Ncircle....
View ArticleAll Incidents for All My Groups
As most of you will be aware, it has never been possible to write a simple query against all incidents for all groups of which you are a member. e.g. joe is a member of servicedesk, networks and...
View ArticleChange the login name for machines?
Is there a way to change the presented login name for machines? I have quite a few machines that we keep imaged and inventoried but are not assigned to anyone "right now".I would like to be able to...
View ArticleQuery top knowledge searches
Does anyone have some direction on how to query the top x number of "useful" knowledge searches?
View ArticleSet a password on all accounts
If it possible to set a password for all users either a set one or random one so that it is not blank by default. At the moment we use integrated login, but soon we may want some people to use explicit...
View ArticleHow do you Design Transfer Report Templates?
Any ideas on how to Design Transfer Report Templates?
View ArticleIs there a way to query a file with a specific hash key ?
We have packged an application using another packaging utillity. This utillity redirects the application to a key server. We are trying to find which customers have these "Keyed" applications and...
View ArticleProgram to monitor the LDSCAN directory
I recently had a problem (solved) where scan files were not being processed in a timely manner and I had a backlog of a couple of thousand files. I wanted to monitor the directory to see if/when the...
View ArticleEmail Listener IMAP with TLS
Hello, We are trying to configure IMAP in exchange 2007 environment, imap is configure with TLS in exchange for security reasons. could anyone please explain how to configure the email listener with...
View ArticleDistribution based on LDAP Query
I am running a re-occurring job to all machines based on a security group in AD. Basically its a restart job to reboot everyones machine nightly. But its target is a ldap query. This gives me all...
View ArticleCannot remote control computers in WINPE anymore. Remote Control option is...
LANDesk Management Suite 9.5Cannot remote control computers in WINPE anymore. Remote Control option is greyed out for WINPE computers.Did you found this problem?Can someone give me an advice?
View ArticleData Migration from LDSD old database to newly designed database
Hello, We have created a new LDSD Configuration with more processes and attributes. Design transfer is failing. So planning to do all transcation data from the old one to the new database. Is there any...
View ArticleCustomising Mobile WebDesk Gadgets, Windows, Collections etc
Hi,We want to customise the mobile webdesk. However, there doesn't seem to be any documentation on how to do this? I have read through the MobileWebDesk.pdf but it doesn't cover this. I feel like I...
View ArticleWeb Request or Client Request?
Is there a way to know whether or not a ticket was created/submitted via Web Access or the Console? I have a way set up with a reference list and a template, but is there another way to determine if...
View ArticleCopy rule in SelfService not firing
Hi guys Following on from the upgrade to 7.4 we've only just gone live with Raise an Incident for our end users. In order for the end user incident window to auto populate with the user's details our...
View Articleticket assigment groups and mail notification to the group
Hi, we have several support groups. Various do not have a lot of tickets, so they do not check the queue on a contioious base. How to setup a mail notification to the group when tickets are assigned to...
View ArticleInventory reporting
Using landesk managment suite ver 9 and running into an issue with reporting date differences between vulnerability and hardware reports. Date difference showing up to a 5 months difference.
View ArticleClik here to view.
Social Content - Discussion Notifications
Not sure how many of you are developing or using the social content pack just now. My quesion is when a new discussion is created by whoever and some users like it and add comments to it etc, can I...
View Article