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Missing attribute within window
In the console, I modified both the text and space within a window and now an attribute which was on the top right hand corner is only visible in Web Desk. It has resulted in the form having a...
View ArticleApprovals via Email
Dear All We have a requirement for Approvals via Email, where in the user need not log in to the System. Hence after going through the community I came across the following article where in the...
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Watching certain calls...
Hi Folks, Long time since I've posted (or looked at Landesk) so forgotten everyuthing I knew We have been asked to add a "Watch this Incident" action to our Incident process, which is a separate...
View ArticleIntegrated Logon Suddenly Not Working for Some Users who Changed Network...
We are on on Service Desk 7.4 and recently converted several temporary staff to permanent staff. When we do that it changes the network logon ID. I have updated the ID in Service Desk, and have done so...
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LDMS 9.5 - Console/Agent Discovery Slow after upgrade from 9.0SP3
Upgraded from LDMS 9.0SP3 to 9.5 wednesday night. The upgrade went pretty smoothly. After the upgrade, it seems the console has been very sluggish. The most obvious performance decrease seems to be the...
View ArticleQuery for 'Device Name' not like 'Computer Name'
As a precursor let me say that I'm brand new the whole LANDesk experience - I've inherited the reponsbility of managing LANDesk from someone who resigned. I have a mixed environment Mac / PC. I've...
View ArticleWhere are the Find Phone and Location History options in LANDesk Mobility?
Hello everyone, I remember a while back before we purchased Mobility, that Find Phone and Location History were supported options for both iOS and Android. Did it get removed, or am I missing it on...
View Articledevices always going to http:////.... and not unc
Looking at some machines that did not get a patch quickly I saw that the devices are using HTTP://<core> and HTTP://<Preferredserver> when trying to call ldrunner.exe How do I change this...
View ArticleOpenTouch Incident Process Selection
Hi all,Does anyone know whether OpenTouch is able allow the selection of which process is used for Incident creation? I am using LANDesk Service Desk 7.5.1. When I create an incident in OpenTouch at...
View ArticleSchedules Tasks not running
If I schedule an agent deployment to run now the schedule task does not run but does not give a failure either. No Scheduled tasks are running.
View ArticleMasking a p/w in OS XML file
Greetings LD Community, I have been tasked to find a possible environment variable to mask our domain password in the XML file used to deploy a particular template. We are using LD v9.0, and Windows...
View ArticleProvision both Windows and Bare Bones from one script
Hi All Prior to 9.0SP3 we could successfully provision a new Image onto our laptops regardless of if they were currently functional in Windows (and could use the agent), or we could manually select PXE...
View ArticleOSD Deploy Fail : "http://ldms9/landesk/vboot/BCD
Refer to following documenthttp://community.landesk.com/support/docs/DOC-23248How to Capture a Windows 7 image with OSD in LANDesk® Management Suite 9.0 SP2 I followed the document P.11 and put the OSD...
View ArticlePatch Management using preffered Server
Hi,I want to patch management on a slower link --(64k ,128 K) . I want to use preffered server. Can some one send me documented process for the same.
View ArticleImage hangs on sdclient.exe
After I upgraded to 9.5 I had setup OSD and everything was working properly. I am changing the setup to use perferred servers so we can start deploying the image from other locations. Once I had...
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LANDesk Boot Media Creator fails after SP3
We just recently updated our core to LANDesk 9.0 SP3 however now the Boot Media Creator fails. I checked \\coreserver\ldmain\landesk\vboot and the file is there.There are actually two files BCD and...
View ArticleWhat Oracle client do I need for LDMS 9.0 SP3 and Windows 7?
We are installing Windows 7 PCs and it looks like our Oracle 10g client on the desktop does not allow us to get into Landesk Management Console. We can, of course, use the web console. My DBA's are...
View ArticleCannot start process designer
We have recently upgraded to LDMS 8.8 which includes (as I understand it) a cut down version of Process Manager. I have follwed the steps to set up a sql database, and used the Database Utilty to enter...
View ArticleHow To Dissable Windows Update
Hello, I would like to know if it's possible to disable windows automatic update for all the PC connected to the console and the use the LANDesk security and patch, this way there is just one...
View ArticleCONNECTING TO PROCESS MANAGER SERVER
WELL ACTUALLY I FOLLOW UP ALL THE STEPS TO CONNECT TO LANDESK PROCESS MANAGER SERVER ....WHEN I TRY TO CONNECT TO THE SERVER .... POP UP A WINDOW WITH THIS ERROR MESSAGE .......THANKS FOR ANY...
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