Can i stop users deleting MDM Enrollment certificates and AD Group Assigned...
Hi all mobility users, I would like to know if this is normal behavior AND if I can stop it. We recently installed MDM. It is working on iPads and Android v.4.* (Samsung only, HTC does not work but...
View ArticleRemote Control Windows 8
Hi,We have been testing Windows 8 Pro in our Office with Landesk 9.5 and noticed that the remote control is very slow accessing a Windows 8 Machine and I can only see the top left hand corner of the...
View ArticleAdding a note with the Current Incident info
Hi I have been tasked with creating a Compliance note whereby I need to document Who, State, time, what the incident is about at that time. Anyone done anything similar. Basically I'm after the...
View ArticleService Catalogue Examples for NHS
Hi all, I would like to start looking at the Service Catalogue and I have got as far as creating a service catalogue item, but I can't get my head around how to structure it. For instance I am thinking...
View ArticleCustom data inventory not working
Hi,We migrate from 9.0 sp3 to 9.5 a month ago. Prior to the migration we didn't have any problem with our custom data.Last week, I found out that if I add a new custom data based on a registry key, it...
View ArticleIssue with Queries not working since upgrade to 7.5
We recently upgraded our (UAT) 7.4 ServiceDesk to version 7.5 and noticed as part of testing that existing queries either no longer worked or certain criteria within them did not take affect Does...
View Article"Bogus" Core Server is listed in addition to regular Core Server
We recently upgraded to LANDesk 9.5. We have a new server and did a clean install of LANDesk 9.5, including the SQL Express database--basically started from scratch. Our core server is called S21. An...
View ArticlePROBLEM - PowerShell Distribution Package with LDMS 9.5
We've recently upgraded from LDMS 9.0SP3 to 9.5, and I am having an issue with a PowerShell Distribution Package. This PowerShell script worked fine under 9.0SP3 and ran successfully on approximately...
View ArticleTop level Triage Module/Process
I'm fishing for ideas here. I want to put in a top level process that's independent of Change/incident/request etc. Reason being we are properly separating incident and request out. Up until now they...
View ArticleShould be an obvious report
This should be an obvious report, but I cannot seem to figure it out.I would like a simple report from which I can use a Bar or Pie chart to show on the "X" axis, "the total count of clients in the...
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Calculation with multiple IFs
Hi Calculation masters... I am in need of a new, modified calculation. I previously had one to check attachments to see if they were there and that worked (shown below): import System static def...
View ArticleAutomatic Gateway Switching post LD9 SP3 agents
If the SP3 update which added automatic gateway switching is giving you problems such as switching the device from LAN to Gateway and it should not, please go look at the following ER....
View ArticleNAS recomendations
I will be setting up contect replication and will be using NAS's as my sources. Does anyone have a good recomendation for a NAS mfg? Thanks Chris
View ArticleIPC numeration format
Hi, Is it possible to change IPC numeration format? By default, id is an integer, starting from 1, but I'd like to have something like YYYYMMDDNNN?
View ArticleExtend last partition by percentage instead of using all available space
When restoring a image, I want to extend the partition, but also I would like to leave some free unused space in order to convert the basic disk into a dynamic disk later on. The LANDesk default OSD...
View ArticleLDMS 9.5 PXE boot using UEFI enabled device
Anyone been able to boot a UEFI enabled device using a PXE rep from LDMS 9.5. I have tried two Dell devices (Latitude 10 Tablet and an Latitude E6430), both timeout when 'Stert with PXE IPv4'
View ArticleLDMS 9.5 "Gather Historical Information" crashing everytime
As the title states "Gather Historical Information" is crashing during the task towards the end at "Removing historical information more than 30 dyas old ...". The console crashes every time at this...
View ArticleError in provisioning "no partition selected"
I am having an issue with Provisioning, after deploying my image and at the following task is set to create partition the operation fails stating " 80000000H unknown error occurred" No Partition...
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LANDesk Security and Compliance Manager - applying settings failed
After upgrading to 9.5, when we run Security Scan on our devices we get applying settings - failed? Anyone know why this would be doing this?
View ArticleCan server be set to not receive scheduled tasks?
Is there a way to block the core server from receiving scheduled tasks, etc.? The core server appears in the device list and we had someone mistakenly push an agent install to it (which worked)....
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