Ability to "merge" tickets in Ivanti Service Desk
Hey Community,Has anyone been able to do a ticket merger in Service Desk? I have seen another tool that will allow you take a ticket that is a duplicate and trigger an action called "Duplicate Ticket"...
View ArticleCreate Note through XSLT
Hi everyone,Have anyone managed to create a Note form an incoming email through XSLT? I'm half way. It manages to set some values, but not all of them like 'Category' and 'NotesBody'. The plan is to...
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Powershell Script wird zu schnell ausgeführt
Hallo,wir haben bei uns DSM 2018.1 installiert und haben ein Problem mit Powershell Scripten, die länger brauchen. Habe ein Powershell Script, dass die vorinstallierten WIndows 10 Apps entfernen...
View ArticleWindows Photo Viewer in Server2016
I'm trying to get Windows Photo Viewer working in Server 2016 + Workspace Control. I've enabled Photo Viewer trough the known registry change, and it's working, but not with Workspace Control. The...
View ArticleDeploy SCCM image withEndpoint
Hello,We are currently settings up our endpoint manager and have been going with professional services. We have been able to capture one machine and push it to another. We had a SCCM and were using an...
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2017 Provisioning GUI will not load
I have two devices that work with our 2016 core but one does not work with the new 2017 core. With the computer shown to the right, it states that X:\ldprovision\ldprovision_x64.exe is not compatible...
View ArticleChat Zone and Social Board queries
Hi - I have configured the Social Board and Chat in our Staging environment, however have a couple of issues with it: 1. Sometimes personal chats sent to an individual do not arrive. Does anyone know...
View ArticleLTSC 2019 Sourcen werden Unter DSM 2017.1 nicht erkannt, noch jemand ?
Was könnte man tun, geht es unter 2018.x ? LG
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Log case through email to self service portal
Log case through email, case was logged and a notification was sent but when I logged the SSP –My items , I couldn’t find the attachment and got the below in description.while checking the...
View ArticleHow to set default value as the first value in drop down list of request...
Hi, I add 2 drop down list in design request form and get values from pick lists with validation constraints. However, I want to show the first value of the second drop down list as default value if I...
View ArticleIs there a way to rollback the database from 2018.3 to 2018.1?
Seeing a big issue with the way Inbound mail process an HTML Description field that wasn't there in 2018.1. Is there a way to rollback the database schema? We've upgraded to 2018.3 and done some...
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How do I set permission of Incidents to be viewable by currently assigned...
My goal is to make a "landing page" for a specific kind of incident that will have sensitive information in it.From that "landing page" the analyst will have to assign the incident to themselves in...
View Articlecreate new pick list
Help..I have a list of Budget codes (100+) that I want to create a drop down pick list for. I want to be able to import this once and then have our Self Service forms be able to select them.I am stuck...
View ArticleBug report: Whitespace showing up in HTML fields on save
Since the beginning of the 2018.3 update process (pre-UI changes) our tenant has been doing some really ugly stuff with HTML fields. We began noticing it on inbound email, when the listener copies the...
View ArticleRemote Control wrong installation
After install erroneously RC 4.1 on Avalanche 6.2, how can i restore originally RC built into Avalanche 6.2?
View ArticleRequires elevation
i have a new batch of servers coming online where appsense EM actions are failing due to requiring elevation. The same policy is on the same OS Server 2016 images in other machine groups running just...
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Silent install of Wavelink StudioCOM
Im trying to push out Wavelink StudioCOM 3.8.0.4 via our ConfigMgmt tool what are the silent option available for this. I see this but does anyone have parameters
View ArticleDifference in Velocity client version (universal client version and device...
Hi, Please tell me the difference between universal client version and device supported client version for Velocity.I do not know where is it different for specifically. In the case of the universal...
View ArticleDeploying EPM Agent via existing Software Distribution
Hello fellows, First I will describe our Background:we are starting to integrate the EPM 2018.1 for our company.90% our Devices are Macintosh and this will be our crucial Clients.Core Server + Console...
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"Der Paket Download ist von diesem Paket nicht erlaubt"
Hi Leute, ich habe hier 2 Systeme die die oben genannte Meldung für sämtliche Pakete werfen. Die Sitezuordnung passt, der Client ist dem Master Depot zugewiesen, von dort installieren auch die meisten...
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