LANDesk 9.5 Installation
We are standing up a new landesk server to replace our current one. The Core server will be in a virtual enviroment running Server 2008 R2 and we are using an Oracle 11g database that is not...
View ArticleAgent deployment : Return code 1083. How can I resolve it?
Hi, I've deployed my agent on 50 computer, but one of them return the 1083 error code.He have the same configuration, everything is ok, I don't understand. The firewall is OK, DNS is OK, Scheduler...
View ArticleReport on LD 9.5 Agent overtime and broken down by subnet?
Management is looking for a report on our deployment of the 9.5 agent over a period of time (last 30 days) broken down by subnet. In other words: 192.168.1.0:6/1/13 - 22 agents6/2/13 - 25 agents6/3/13...
View ArticleEnd-user vs Analyst - using concurrent licences in Self-Service
Hi all I have a question around the usage of Concurrent licences when it comes to using WebDesk and Self Service portals. We are pretty much 100% web-based with integrated logon (so only use console...
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SQL Trigger for Network Login
Hi everyone,I've hit a roadblock with some SQL code and need some help from some SQL guru's. I have a trigger on my tps_user table that will set the network login based on the domain that is imported...
View ArticleEnabler Version 5.3-01 03/29/2012 on MC 9090
Hello, since update to Version 5.3-01 03/29/2012 on MC 9090 we have trouble with DHCP IP address shown on the avalanche server. on the device we can see in "Adapter Info" > "Properties" the card...
View Article9.0 to 9.5 migration complete; where is OSD?
I've completed a side by side migration from 9.0 SP3 to 9.5 and now that the new core is up I can't get into OSD or SD; in fact those components are not even available in the console's toolbox anymore....
View ArticleI am having trouble running uninstall script via LANDesk
The uninstall script that LANDesk copies to local machine will run fine when run from the machine directly but will not launch when run through LANDesk. Any help would be great.
View ArticleQuestion on Profile Migration within provisioning templates.
I currently have Profile Migration and Restore working within my provisioning template. However, the %Personal Directory% variable doesn't capture Pictures, Music, Downloads and Videos folders. Is...
View ArticlePlease share your experience with 9.5 if you have migrated.
Please share your experience with 9.5 if you have migrated. Any issue, any roadblock? Thanks.
View ArticleUnable to Update a cost field in Purhase details
Hi I am trying to import asset details to service desk 7.5. This is done by importing an excel file with a schedule job every night.Never had any issues, but today, keep kicking out everytime job is...
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Splitting a string into two new ones
Hello all, Does anyone have any experience of using formulas to split a single string into multiple strings please? I'd like to take strings like this: Joe Bloggs*Residents Services*Finance*Central...
View ArticleTask Queued at Client (scripting a resolution)
I currently have an environment with some machines that seem to just stick in Task Queued at Client. I would like to try and use a script to clear the taskqueue so they can continue on their merry...
View ArticleDifficulties connecting to devices over GPRS
Morning, I was wondering if anyone has had a similar problem with trying to remote onto devices through GPRS. We are finding it difficult to connect to devices on a regular basis when the units are on...
View ArticleDo your clients still have Java 6 (aka 1.6.x)?? Well....
I just wanted to let everyone know, or remind those that already know that Java 6 / JRE 6 is now EOL and that you will not be seeing any new patches for it and that it has a lot of serious...
View Articleunable to make changes as incident is open by another user
From time to time we get an issue where an Incident can not be updated in webdesk as it states it is open by another user, on checking the user is not even logged into the servicedesk so is not locking...
View ArticleResults Variable in Execute SQL Action in Management Designer
Hey Guys, I was hoping that someone can help me out. I am trying to work with LANDesk Service Management Designer to help with a process flow. I dropped a Execute SQL command, and created a very...
View ArticleHTML5 RC doesn't work on client computers with "End user must grant...
HTML5 RC doesn't work on client computers with "End user must grant permission for remote control session" option activated. It just keep on requesting credentials once and again. Any ideas?
View ArticleMAC HTML RC shows user credentials in address bar
Hi all, We came across some weird behavior when testing HTML Remote Control, especially when the target is a MAC machine and the browser is Safari: - Pick an authorized user and everything will be ok,...
View ArticleRemote Control ask permission
HI, Is it possible to have the automatically accept the connection after a time when the "end user must grant....." is allowed in the remote control configuration. I explain, i want the end user allow...
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