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How to use substring to extract the first character up to the Last Index of('Matching Text')

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I would like to capture the beginning of the input string upto the Matching string XYZ as my result...

 

 

Input String = "ABCDEFGHIJKLMNOPQRSTUVWXYZ"

 

Input String.LastIndexOf('XYZ') returns the value of 24

Input String.Length = 26

 

What would I use to send characters 1-26 from my Input String to my Result?

some kind of Substring or MidString or LeftString ?

 

 

Thanks.


Upgrading Adobe Flash

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Hello,

 

We have a lot of machines that have old versions of adobe on them.  We crafted a distribution package(s) to uninstall the old and install the new.  The problem we are having is that it doesn't work on all machines.  There also doesn't seem to be any commonality between the machines that worked and the ones that don't.  I am fairly new to LANDesk so I am not familiar about its diagnostic abilities in regards to task failure.  Any suggestions would be great.

 

 

Thanks,

 

Matt

Submitting a service request on behalf of someone else

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It seems straight forward to create an incident on behalf of a customer, but is it possible/how can that be done for a request offering?

We often have customers call the phone, circumventing our self-service portal and want to be able to get a request created on their behalf.

Thanks,
Geoff

Request Form Development: Default a dropdown list

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Hey all, I have what is probably a simple question.

I created a dropdown field on a request form and want it to display a list of all of our employees and default to the logged in user.

No problem setting up the PickList: Validation List using the Employees table and the Title Field of Display Name - this works great.

Where I ran into the problem was in trying to default the list to the current user.  I don't know the differences so I tried a few things that all failed:

  1. Function: Current User: Display Name
  2. Expression: Current User: Display Name: CurrentUserField("DisplayName")
  3. Expression: Current User Functions: Current UserDisplay Name: CurrentUserDisplayName()

When previewing, all 3 pull the current user, but there is an error by the field which indicates that the field has an incorrect value.

 

Any advice?

Multiple prompts

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Is it possible to have multiple prompts in one Field Value for templates? We're trying to create Incident Templates and we want to be prompted with multiple questions for the Description field. It is currently only letting me enter one prompt per field using the $Prompt() function.

Agent Upgrade installs separate instance vs upgrade

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I created a smart group to update the 7.3.2 agent to 7.4 but it's installing a separate instance of the agent vs upgrading the current. has this been seen?

Ivanti Service Desk (LSD) Web Service Object Behavior

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Hello everyone. I want to make an integration through Web Service. But it is with a third party. This method asks for a user and a password that if I do it with Soap if I can enter it, but at the moment of mapping it in the tool, those parameters do not appear.

 

 

They will have some information regarding a similar case.

 

 

I attached images of the case

 

1.- In the first image it is observed where the user requests and the password in the header

2.- In the second image you can see how I can map the parameters but I do not see the ones that contain the XML header of the Web Service that are the User and Password

 

I hope you can support me if you know any configuration about this.

Inventory time to live

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Landesk 2016 Ver. 10.10.168

OS: Windows 10

 

Will an item in the inventory , such as software or hardware, be removed after a certain amount of time, a time to live limit? if so where can I find that setting? Also, is there a way to do a query that list just the software that's in that inventory list ?

 

Any help is appreciated.

Thanks


Having trouble installing SP2.

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We have a new server and installed LanDesk V9.6.0.  It is a Dark Core system and has been activated.  I want to try and mimic the old server with version, etc...

So, now we need to install SP2.  Well, when I try to do that it blows up.

PatchLink Desktop v2.3 - "There is an error in XML document (1,1) ...."

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On two separate installations of PatchLink Desktop 2.3, when either letting it start a synchronization according to the set schedule or when manually initiating a sync, I'm getting a "There is an error in XML document (1,1)..." error in LM.SC.PM.DT.Server.Service.log. Here is a sample exception, found in that log file :

 

--- Begin Exception Details ---

System.AggregateException: One or more errors occurred. ---> System.InvalidOperationException: There is an error in XML document (1, 1). ---> System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.

   at System.Xml.XmlTextReaderImpl.Throw(Exception e)

   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()

   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

   at System.Xml.XmlReader.MoveToContent()

   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderCatalogDetails.Read9_CatalogDetails()

   --- End of inner exception stack trace ---

   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)

   at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)

   at System.Xml.Serialization.XmlExtensions.ToXmlObjectFromFile[TXmlObject](String fileName)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.Tasks.CloudReplicationTask.ProcessChanges(String localPath, CatalogUnitOfWork cuow, Catalog cloudCatalog, CancellationToken token)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.Tasks.CloudReplicationTask.ProcessCatalogs(IEnumerable`1 catalogs, ReplicationClient replicationClient, CancellationToken token, Action`1 updateComment)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.Tasks.CloudReplicationTask.DownloadAndShredCatalogs(CancellationToken token, Action`1 updateComment)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.Tasks.CloudReplicationTask.Run(CancellationToken token)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.TaskManager.<>c__DisplayClass51.<StartTask>b__4a(Object state)

   at System.Threading.Tasks.Task.Execute()

   --- End of inner exception stack trace ---

---> (Inner Exception #0) System.InvalidOperationException: There is an error in XML document (1, 1). ---> System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.

   at System.Xml.XmlTextReaderImpl.Throw(Exception e)

   at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()

   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

   at System.Xml.XmlReader.MoveToContent()

   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderCatalogDetails.Read9_CatalogDetails()

   --- End of inner exception stack trace ---

   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)

   at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)

   at System.Xml.Serialization.XmlExtensions.ToXmlObjectFromFile[TXmlObject](String fileName)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.Tasks.CloudReplicationTask.ProcessChanges(String localPath, CatalogUnitOfWork cuow, Catalog cloudCatalog, CancellationToken token)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.Tasks.CloudReplicationTask.ProcessCatalogs(IEnumerable`1 catalogs, ReplicationClient replicationClient, CancellationToken token, Action`1 updateComment)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.Tasks.CloudReplicationTask.DownloadAndShredCatalogs(CancellationToken token, Action`1 updateComment)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.Tasks.CloudReplicationTask.Run(CancellationToken token)

   at Lumension.SystemCenter.PatchManager.DeskTop.Server.TaskManager.<>c__DisplayClass51.<StartTask>b__4a(Object state)

   at System.Threading.Tasks.Task.Execute()<---

--- End Exception Details ---

 

If I invoke a synchronization manually, after that error is produced, and after a few tries, then eventually the synchronization completes.

 

How can I resolve this issue?

Can I effectively use a Policy task type in a Rollout Project?

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I want to slowly, like not via a Push or Policy supported push, distribute software to 4 groups of devices. If I pick Policy though, it schedules the 4 tasks immediately and devices in each task check in and get the task. Is this not possible??

Asset Tracking Situation...

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Hello Everyone,

 

I need your suggestion regarding asset tracking. Usually when I deploy an equipment for example a laptop, I assign it to a technician that will reimage the laptop and he/she will then re-assign the laptop to a new user. The person who reimages the laptop usually does a test and logs in using his/her domain user name and password and shows on Landesk MS that laptop serial # is assigned to the technician who logged in. My question is, will Landesk MS re-assign the laptop to the user who logged on to the domain when the laptop is turned on and connected to the work network? We have an issue where the laptop is still assigned to the technician's name even when the user logged onto the domain with their own username and password. Help!

Multiple Prompts

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Is it possible to have multiple prompts in one Field Value for templates? We're trying to create Incident Templates and we want to be prompted with multiple questions for the Description field. It is currently only letting me enter one prompt per field using the $Prompt() function.

platform not support error

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Hello,

I have MC3200 Android Terminals,

 

I bought Velocity version TE. But when I want to install MC3200 Terminals, I get the message in the picture

IMG_3496.JPG

Appsense rocks !

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Using Appsense , one can control RANSOMWARE attack for which exact signatures or AV/AS vendor definitions are not immediately available. People think Appsense is just a whitelisting or blacklisting applications, rather it is way above that bar. 

 

I have found Appsense utilities in :

 

1. ransomeware spread control

2. administrators mis using their powers

3. controlling unnecessary application executions (that are working with proper change requests)

4. custom message creations and playing with environment variables.

5. permitting specific users to uninstall applications

and some more.

 

 

cheers,

kam.


Appsense AM agent and clickonce deployment

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Hello

I am not an Appsense user.

My company is writing a software that is deployed using microsoft click-once technology.

One of our customers claims that this does not work if "Appsense AM agent" is running.

I am here to ask you guys is anyone has experience with that issue and if so, how that can be handled.

I thank you very much in advance for your help.

 

 

 

Application Control for Developers

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Curious how everyone manages developers access with Application Management?

 

 

For my environment, we have restricted everyone from the local administrator access and individually grant elevates access per apps/task/service.  This method help secure our environment but produces more support toward developers access and their requirements.

 

 

Does anyone in your environment grant developers local admin access but then restrict what they cannot elevate?  Or what other ways options do you employ?

 

 

Thanks,

Quoc

Stuck after trying to fix OrgUnitLink field in Employee

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Hello,

 

I'm getting stuck after unchecking "hide in UI" option of field "orgUnitLink" to be able to add this field in a new Employee form.

I followed this article for this: Why can't I see the OrgUnitLink field in the Toolbox when adding fields to my form or list?

 

Since I checked and uncheck this option in object Contract I get problems both in admin and in servicedesk UI

When going to an employee record:

Unhandled exception: Error: Invalid link field definition: No relationship is associated with the link related object specifier link:OrgUnitLink of Employee#.

 

In AdminUI, If I go to Employee object I notice there is nothing ("not set") filled in under the 3 "Type Binding" dropdowns. If I try to select something the object form seems to bug and I can only get out with a refresh of the browser page.

Did somebody encouter this issue and how did they manage to get unstuck ?

Also: the link field that I was able to use in my form for my original problem is looking different than the usual link field, the little arrow is missing... ?

 

Version HEAT SM 2016.2.1 private cloud environment

 

Message was edited by: Simon Depas

Landesk Core Server Upgrade to Ivanti Endpoint 2017.1

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Hello,

 

We will be performing an in-place upgrade on our core server tomorrow to Ivanti Endpoint 2017.1. We are currently on 2016.3 SU5

 

I have several questions.

 

Will the old Landesk agents communicate with the new core server? Will we still be able to push jobs and tasks to machines/servers that have the old agent.

 

Currently there are tasks scheduled for the weekend, will they still run after the upgrade or will they have to be rescheduled?

 

Do we lose anything in the upgrade? Device groups, queries, scopes, scheduled tasks, custom groups, patching information.

 

Thank you,

 

 

Tyler Schafer

Write access to C:\Program Files\\ with Application Managment

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One of our software developer needs the ability to update files in an application folder under C:\Program Files.  How can I grant Modify access to a specific folder under C:\Program Files?

 

Seems like folder under C:\Program Files is protected with Application Management

 

Thanks,

Q

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