I've got patches piling up.
the repairs are failing due to "Status marked as detected because pre-req check failed."
not sure how to go about troubleshooting this. its started with the new patching process this year.
I do have the MS registry key set on the computer I am using to try and get patched first.
example:
We updated our Goldmine to Ver 2017.1.0.422 and now none of our Word for Windows templates will pull in the data from Goldmine. We have the Goldmine Plus addin installed, and there is a Goldmine ribbon in both Word 2013 and Word 2016, but I can't get the templates to update. When I try to recreate the template, and insert a dynamic Goldmine field, nothing happens. No field is inserted - the cursor jumps to the next line. How do I fix this?
First of all is there a mechanism in place to build this or if I have to build a relationship is there documentation available to do so?
Has anyone had any success creating new Recurrence Patterns for use with the Recurring Activity Management Design App?
I've been working with Support on this as well but I'm interested in ideas from the community.
I'm tackling understanding Boo, so my calculations may not be correct even though they pass syntax.
Based on the modified calculation by Support (thanks Martyn) to recur on Monthly, I attempted to calculate for Quarterly and Annual as well.
Please have a look at my calculation formula from the Create Task attribute on the Recurring Activity business object in the Recurring Activity Management module and see if it makes sense.
if RecurringActivity._RecurringActivityPattern._Name == 'Monthly':
currentDate = RecurringActivity._StartDate.Day
if currentDate == DateTime.UtcNow.Day and RecurringActivity._StartDate.AddHours(1).Hour == DateTime.UtcNow.Hour:
return true
if RecurringActivity._RecurringActivityPattern._Name == 'Quarterly':
currentQuarter = RecurringActivity._StartDate.Month
if currentQuarter == ((DateTime.Now.Month - 1) / 3) + 1 and RecurringActivity._StartDate.AddHours(1).Hour == DateTime.UtcNow.Hour:
return true
if RecurringActivity._RecurringActivityPattern._Name == 'Annual':
currentYear = RecurringActivity._StartDate.Year
if currentYear == (DateTime.Now.Year - 1) + 1 and RecurringActivity._StartDate.AddHours(1).Hour == DateTime.UtcNow.Hour:
return true
Additionally, is there a recommended method of testing this?
I have been creating an Activity and advancing the date and time on the server to force the Activity to create the tasks. I'm wondering if there is another method that might be better.
Any advice would be greatly appreciated.
Hello,
I am trying to figure out to to turn HTML off when viewing ticket updates in the Service Desk portal. I am running version 10.2.0.126 release 2016.2. When opening a ticket and clicking on a reminder the HTML code is visible. This is creating some confusion for my end users. Thanks
Since moving to the workspace interface we have lost the ability to right click on a query result and open in new Tab/Window
Is there any way to get this functionality, or something similar, back?
EPM 2017.3
i need to restore a snapshot before sending an install task on some clients, the vms are running in vmware, I was able to complete an script using powershell (in conjunction with powercli) to restore the snapshot, the thing is that to run the script, the machine that runs it has to have certaing prerequisites installed, powercli and some variables.
So as far as I can see it now (I don't really know) I need to:
1. Run the script from a machine with this configuration (I would need to have a machine in stand by just to run the powershell/powercli commands)
2. Run my normal Software distribution task after the restore is completed.
Is there another way to do this?
I found this: Creating and deleting snapshots the reference doc is for hyper-v for which Normal powershell would work (installed on the core) but no the additional powercli requirements.
Can I install powerCLI in my core?
Any reference is appreciated.
Best.
At one time there was a link that could supposedly merge GoldMine data to a PDF file, similar to the way a Word document works. I don't recall if I had never tried it, but as far as I know there were people using the feature.
I have been asked by a customer if I can see if it's still possible. Looking at some old compatibility matrix documents I see that up through GoldMine 2013, Acrobat Professional 7/8/9 were listed as options in the "Integration" section.
Thanks for any feedback you can give!
Paul
Users are required to enter their credentials when they launch and Office app on non-persistent VDIs. What needs to be captured in order to only enter this once?
Good afternoon
Customer have problems with new buyied licenses. Devices have added licenses, but they can’t activate. Customer see on screen:
„Attempting to Contact a license server on the local segment……….TIMED OUT”
He try do like on this:
https://community.ivanti.com/docs/DOC-27857
but it don’t work.
How he can solve this problem?
He told also that previous version of wavelink automatically connect to external server to retrieve license. But this version don’t do this.
one doc said in the Config pdf but i couldnt find it there. Another doc said i must open the administrator but didnt say which administrator !
Hi All,
I have a web application in our IP Management system which creates a config file for the subnet management. I want that when this config file is created, a task is automatically created in HEAT (Ivanti SM) and this config file should be attached to this Task record in HEAT. I want to achieve this using Web API.
Has someone already done something like that? I will really appreaciate some inputs on how I can achieve this (if this is even possible) as I don't have much expertise with Web APIs.
Thank You.
We've upgraded last week to 10.2.500.1 and since then we are getting the following error as soon as we want to take over control of a user session (see attachment)
We are using 2008R2 servers. How can we fix this? This worked fine in 10.1.100.0
Hallo,
hat jemand Erfahrungen gemacht mit Classic Patch und Office 365. Werden Patch Pakete bereitgestellt, welcher Art, und wie werden die Pakete letztlich ausgeführt (c2r oder herkömmlich).
Ich spreche hier nicht von Feature Updates sondern von monthly channel updates. Danke vorab.
Laut diesem Link sollte Classic Patch das unterstützen: https://www.catalog.update.microsoft.com/Search.aspx?q=office%20365
-AFU
Hi,
We see that a particular folder is missing from our document templates.
There is a high probability that it might have been accidentally deleted by some user.
Is there any way to trace as to who did it and retrieve it back.
Thank you in advance for your insight.
Raj
Bij het openen van een (App-V5) applicatie object in ivanti Workspace control 10.2.500.1 krijgen we de volgende melding:
wanneer we dan het applicatie object openen en dan bij: Properties - General - Parameters, de parameter verwijderen, de applicatie sluiten, en hierna weer openen is de error verdwenen.
Plaatsen we de benodigde parameter terug is deze error er weer,
wat te doen, de parameter bij de applicatie is nodig en gaf geen problemen bij oudere versies van RWM
Running EPM 2017.3
Hello, I'm trying to implement MDM for Android, I was able (more or less) to add Android devices via the Ivanti App.
Apple devices are automatically added via DEP (which works well)
I need some guidance regarding how to implement Android for work, I found this link https://community.ivanti.com/docs/DOC-42922#comment-28391 but I do not clearly understand what the process is, and I have the following questions:
1. What is the document referring to by "Host Device"? Is this the device that we want to manage? ex. My Android Phone?
2. The AFW NFC app, Is this the name of ap app in the Google Play Store? I searched for it and only could find Verizon AFW NFC Provisioner and cloud4mobile - NFC App (both look like they are not from IVANTI, what app is this doc referring to?
3. I was able to complete the IOS DEP and at this point pretty much any new apple device gets automatically enrolled when first starts, Are these the instructions the equivalent for Android, or is there a system/implementation/instructions for Android equivalent to apple's DEP?
Any help is appreciated.
Thank you.
I am setting up a facilities request service, my first service. I need to have the service offering form filled out by the customer, and then later in the approval process additional fields on the form filled out by the approvers. My idea was to have all the fields on the original field but hidden by roles until later. Then when the person of the appropriate role gets it they can change the fields that now became visible. Is this the correct way to do this? My first attempt at a service is a very complex one.
I have deployed a software package to roughly 50 systems, and had to update the package with some additional escript logic. I have created a second revision and tested it and now I want to update the existing software policy. Is there any way to update the target so that it only affects systems that haven't received the software package yet?
The Below options are available to me, but I can't find any documentation that really explains what happens with each configuration. any help would be greatly appreciated.
Update All Policy Instances
Update All Policy Instances (only active policy instances)
Update All Policy Instances (only inactive policy instances)
thanks again everyone for you're help lately, you have been a great help.
Jason
Hi,
I am have created some emails templates under the journal.email BO and have the template working fine on the form with one exception.
If I put in a reference field into the email body from the service request such as $([ServiceReq#.]HRDepartureDate) it works
However it only works when it is the only item in the field value
If it is in a group of text like below it will not pull the field and instead put the the reference
example
I have been informed that you are leaving the Firm as of $([ServiceReq#.]HRDepartureDate) <br>
Attached please find a departure checklist for you to complete. Once completed and signed,please return it to my attention before your departure date.
Has anyone run into this?