Starting to work with Change Management in Ivanti - Service Management. We've created a change and believe we have it all set-up and we have assigned a few tasks.
However, when we are on the Service Desk Analyst Home workspace I can see the task in "My Open Tasks" but it won't open. What are we missing?
Other Information:
Ivantii Service Manager
2017.2.1000.27030
On Prem
Thanks,
Daniel White
Network Applications Manager