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Cannot login to Xtraction using Windows Authentication - Error Object reference not set to an instance of an object at Xtraction.Web.Flash.Default.CurrentLocale()

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Recent Windows updates has caused this error to be thrown in the log file when trying to log into Xtraction using Windows Authentication for Xtraction v15.2.5863.1325.

Seems to be pointing to a Locale issue.

 

I've done the recommended clean-up of ASP .NET Temporary folder as per below and identified in Cannot login to Xtraction with error "Object reference not set to instance of an object" or "Xtraction.Shared.Model.IApplicationRequest Xtraction.ApplicationContext.get_CurrentRequest()"

 

*Clear ASP.NET temporary folder - How to clear the Temporary ASP.NET files

 

1. Log into the server and open IIS.

2. Navigate to this directory, C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files

3. Stop IIS.

4. Delete all of the content in the directory above.

5. Start IIS.

 

 

Has anyone else experienced this error and how did you resolve it?

 

Thank you,

Rob


Service Request workflow with multiple optional approval blocks

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I've been asked to create a request offering that includes multiple approvals based on what was requested, but haven't been able to make the workflow do what I need.

 

Here's the scenario: the request is for test user accounts, and there are multiple environments they can request access to. Each environment has an owner, and that person or group must approve the access. Whether the requester selects one or several environments, I need the workflow to create the necessary approvals, then when those are approved, create a task. If any are denied, send a notice.

 

I currently have a series of If blocks that evaluate which environments were selected; if any are 'false' it moves to the next If block; if 'true it creates an approval and moves to the next If block. The problem is that anything after the approvals (Join, Wait for Child...) appears to want an exit from all the possible approvals, not just the ones that were selected. In other words, if there are 7 total options but only 3 are selected, the Join block waits for all 7. I added a wait for child after the join that looks for approvals where "ParentLink" is not empty, and "Status" = Approved, but the workflow instance never gets there - it stops at the Join (the Validation says a Join is required).

 

I also tried having each approval block's 'approved' exit go to a new task, but the result is the same - the wait for child after all the tasks wants an exit from all possible tasks, not just the ones created.

 

Any of you brilliant folks have ideas about this?

Survey - Adding Ticket Information

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Hello All,

 

I am wondering if anyone knows how to add the actual ticket information, say the description of the Service Request or Incident, to the Survey that is sent out to the customer. It seems this should automatically happen, but it does not.

 

We have had complaints from our customers saying we should have some sort of description of the ticket that the survey is referencing when they are filling out the survey.

 

Thank you for any feedback and solutions!

Latest Google Chrome personalization template

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Does anyone have the latest Chrome personalization template. I'm running chrome v68 on 2016 through XenApp.

 

I had some issues where preferences such as window size and bookmark bar were not being persistant.

I changed {CSIDL_LOCAL_APPDATA}\Google\Chrome\User Data\default to just {CSIDL_LOCAL_APPDATA}\Google\Chrome\User Data.

 

Now it works but now i'm a little nervous that i am capturing too much bloat.

Rest Password unable to start the "Automation" from "Identity Director" Run Book in Workflow

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Dears,

 

Rest Password unable to start in "Automation" from "Identity Director" Run Book in Workflow by using the service Reset password based on user input. security questions.

 

I did import the Building Blocks Password Reset,

 

The module in" Automation" works as expected when I running the scheduled job manually, but if I need to useScenario 2 "Run book" filed in service identity even not start in Automation at all?

 

Scenario 2: Security questions
5.1 Configure the service that registers the security questions ............................. 10
5.2 Configure the service that resets the password based on user input .................. 10
5.3 Configure the Password Reset settings ...................................................... 10
5.4 Testing ................................

 

Ivanti Identity Director Password Reset Guide 10.2.0.0

 

 

 

MC 10.2.Server - EventID 1309 Code 3005, Max pool size was reached

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I am receiving an EventID 1309 Code 3005 on the Management Server and it appears to be related to the SQL connection pool size limit being reached. I have tried to look for the connection string in IIS to increase the size, but the settings in the GUI show the defaults.  I can see the connection settings in the web.config text files of the AppSense website directories, but the values are encrypted.

 

When I go to http://TheServer.Domain/ManagementServer/Deployment/Manifest.aspx , it takes a while to show an OK, and after refreshing the browser a few times, I get this:

 

Server Error in '/ManagementServer/Deployment' Application.

Timeout expired.  The timeout period elapsed prior to obtaining a connection from the pool.  This may have occurred because all pooled connections were in use and max pool size was reached.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

 

 

Exception Details: System.InvalidOperationException: Timeout expired.  The timeout period elapsed prior to obtaining a connection from the pool.  This may have occurred because all pooled connections were in use and max pool size was reached.

 

 

Source Error:

 

 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

 

Stack Trace:

 

[InvalidOperationException: Timeout expired.  The timeout period elapsed prior to obtaining a connection from the pool.  This may have occurred because all pooled connections were in use and max pool size was reached.]

   System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection) +424

   System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions) +312

   System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry) +126

   System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry) +255

   System.Data.SqlClient.SqlConnection.Open() +128

   DataAccessServices.DataContext.DoOpen() +100

   DataAccessServices.DataContext.Open() +182

   DataAccessServices.<>c__DisplayClass10_0.<Operation>b__0() +18

   DataAccessServices.Retry.Operation(Int32 millisecondsBetweenRetries, Int32 maxRetries, OperationDelegate`1 operation) +83

   Deployment.Helper.CreateGroupFolders(String path) +114

   Deployment.ManifestHandlerListener.ProcessRequest(HttpContext context) +2042

   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +497

   System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +195

   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +88

 

 

I would like to know if there are any troubleshooting techniques to investigate, or would it be best to just uninstall fully and then re-install the Management Center server?  I originally installed the MC under v8.6, so it is still attached to the 'Default Web Site.' I started receiving this error after upgrading to 10.0, and it got progressively worse after the 10.1 and 10.2 updates. We only use AC/MC, and I was installing both MC and AC agents locally on the desktop image prior to 10.2.  Now, after the 10.2 upgrade, I am only installing MC on the image, so the server is pulling down both AC agent + policies.  The MC server is currently running 10.2.112.0.

 

Thanks in advance!

 

 

--------UPDATE-------

Working with support, it looks like the Events are too high in the database and pruning them is needed to bring back performance.  Awaiting maintenance on the database.

Saved search: new relationship is not visible in filter

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Again with the problem filters. Added a new relationship (1: 0..N) to the BO Announcement, and it is not visible in the filter.
I tried to clear the cache and restart the service, nothing helps. And still should be in the list of positions "is Raleted to". Why is not it here?12.jpg

Looking for Business Object to track work space (e.g, office vs cubicle vs training room) information

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I am looking to either create or update an object to track information about a particular space (office, cubicle, training room etc.)  I want to track the CIs that are assigned to that space rather than those that are assigned to a particular person.  For instance, we give a laptop to a person; however, a phone stays with the space.  This space would have an address (office#), floor, type (office, cubicle).

 

I'm inclined to create a new object; however, if there is somewhere within the system that already exists, I'd prefer to start there.

 

Has anyone done this and did you start from scratch or did you start with an existing business object?  What types of things do you track in this space?

 

Any guidance would be helpful.

 

Thanks,

Ellen


Connect to Report Server for SSRS Templates

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I am working on getting the Report Manager role working. I have SSRS Report Builder 2016 and can download their generic templates, however it appears I am not connected to any report server. Being a cloud application, do I need to obtain the report server address from Ivanti or do they have a data export system set up requiring me to pull from my own sever address?

 

ProfileImage.jpgUserUploadedImage.jpg

OfficeScan TrendMicro - Patch Management

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Hallo,

 

seit wir auf PatchManagement migriert haben, funktioniert das Patchen nicht mehr. Der Virenscanner, TrendMicro Officescan, scheint hier definitiv das Problem zu sein. Wenn ich diesen deaktiviere, klappt alles ohne Probleme.

 

Ist dieser aktiv, so läuft der Scan,findet auch Updates, startet diese, aber bringt dann folgende Meldung:

 

17:48.57.320  E Warning (Module:NiWuPrxy.exe, Severity:0x03): NiWuPrxy.exe  STDeploy failed

Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird. (0x00000020)

 

 

TrendMicro ist leider nicht wirklich in der Lage, das Problem zu fixen bei uns. Daher evtl. die Hilfe der anderen Mitglieder hier.

 

Folgende Exe hab ich soweit zum scannen herausgenommen:

 

NiWuPrxy.exe     C:\Program Files (x86)\netinst\NiWuPrxy.exe

 

 

Gibt es weitere Exe, welche in die exlusion List hinzugefügt werden muss?

 

Finde leider keine wirkliche List. Auch die Logfiles bieten hier wenig hilfe, weder von PMGT, noch von TrendMicro.

 

Danke euch

Missing text on console menu through citrix

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Hello

 

Hopefuly someone can help with this, i have a colleague in another region if the business who accesses ivanti to citrix. The console loads up fine and hes able to log in , however when he goes into the properties of the say schedule tasks its complety grey. If he goes straight to the citrix server via RDP and loads the console  everything is fine. Does anyone have a ny ideas whats causing this ?

How to call a Webservice MBSDK with Javascript

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I want to call a Webservice MBSDK with Javascript but it failed to authenticate : "You do not have permission to view this directory or page"

(I'm able to connect manualy to the Webservice with the same "myIvantiProfile" on my WebBrowser)

 

Here is the node script I tried :

 

const ntlm = require('request-simple-ntlm');

 

const options = {

  username: "myIvantiProfile" ,

  password: "XXXXXXXXXX",

  domain: "myDomain",

  url: "http://myServer/MBSDKService/MsgSDK.asmx/WhoAmI?"

}

 

ntlm.fetch(options, function (err, res, body){

    if(err) return console.warn(err);

    console.log("err", err);

    console.log("res", res);

    console.log("body", body);

});

 

Can you help me ? Thks ;-)

Olivier

LDMS Mobile Security - Disable Camera on Android

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Trying to disable the Camera on managed Android Mobile devices.. The following were the current setting

- LDMS Core Server 2017-3 with 45 day trial license (supposely all functionalities were activated)

- two Android Mobile devices (Xiaomi A1(OS 8.1.0), OPPO A73(OS 7.1).1)

- modified the Tools>Configure>Agent Setting>All Agent Setting>Mobility>Mobile Security>Android Restrictions>Device Functionality to uncheck the "Allow Camera" under all tabs…

mobile_security_property_1.pngmobile_security_property_2.png

- issued "Mobile Sync" to update the newly modified Agent Security settings delivered onto these two managed mobile devices

- these two mobile devices also showed "MDM Sync Success"

- but I still could launch the App using Camera on these two cellphone

My question were

- whether this "Allow Camera" Android Device Restriction had any Mobile device brand/model preferences for working properly

- if yes, any suggested brand/model list

- any ways to fix and/or to trouble-shoot this issue further

- any other comments/suggestions/documentations available..

 

Entrust PKI popup because of Ivanti scan?

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Hello!

For E-Mail encryption we use Entrust PKI Software and since Windows 10, every round about 15 minutes the Login Window from this Entrust PKI Software popups for credentials.

 

When i refresh the ivanti Portal Manager manually, the Entrust PKI Login Windows popup reproducible.

 

Does anyone know about this special behavior and maybe which Ivanti component activate this login windows from this software?

 

I deactivate some Ivanti agent features like inventory scan, without success.

 

Thanks

Paket mehreren Clients auf einmal zuweisen, Could not resolve object

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Hallo zusammen,

 

Ein Problem das ich schon seit längerem habe und bisher keine Lösung gefunden habe. Ich habe immer wieder die Situation das ich viele Clients gemeinsam zuweisen möchte. Beispielsweise weil ich vorhin eine liste exportiert habe. Da es sehr mühselig wäre alle einzeln in den OUs herauszusuchen, habe ich es einfach versucht in dem ich sie mit einem Komma getrennt, per copy & paste einfüge. Leider weigert sich DSM da und gibt mir die Meldung: Could not resolve object 'Computername' Gibt es da einen Trick mit dem das möglich ist?

 

btw wenn ich sie auswähle sind sie mit einem Komma getrennt und er meckert auch nicht :/

 

Gruß

Johannes


Error "Waiting for service "RESPESVC" (60 seconds)" during logon of a RES ONE Workspace session

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Hi,

 

So one of our customers is experiencing an error during logon of a RES ONE Workspace session which says "Waiting for Service "RESPESVC" (60 seconds). After the countdown expires, the Computer restarts its whole User Interface and Displays the logon Screen again. On the second logon try it works just fine and the User can Access his Workspace and Desktop again. The whole process can take up to 6 minutes time and it happens on every first logon try.

 

This is the only customer with the issue. The exact same case has already been opened once, with a solution and a work around to this issue. Both don't do the trick for this exact Problem: https://community.ivanti.com/docs/DOC-65123

As described (by mekin) in the previous case above, there seems to be an issue with the local RES Database Cache on that Computer. Deleting the Folder "RES Software\Workspace Manager\Data" resolves the issue, but after re-logon the same error occurs again.

 

Thank you in advance

 

Best regards,

Lukas

 

 

MSP File Error 1624

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Hallo,

 

ich habe ein MSI File importiert und gleich das MST File generieren lassen.

 

MSIInstallProduct('.\Extern$\Msidata\Enterprise Scan 16.0.0.msi','NORMAL',MsiInstMach)

|.\Extern$\Msidata\Enterprise Scan 16.0.0.mst

params:

EndProc

 

Will ich danach den dazugehörigen Patch installieren mit

 

MSIApplyPatch('.\Extern$\esc-1600-006.msp',MsiInstMach,'')/TS

 

Erhalte ich die Fehlermeldung "Script failed on line_ 11 at command "MSIApplyPatch" with error (1624) Error applying transforms. Verify that the specified transform paths are valid."

 

Das Log sagt dazu

15:41:05.238 2    -> MSIApplyPatch('C:\Program Files (x86)\Common Files\enteo\RepositoryCache\126117\rev\1\Extern$\esc-1600-006.msp',MsiInstMach,'')/TS
15:41:05.254 2     xniMSI: patch {43B3F3D6-BD8C-4593-8454-06031E161277} isn't applied
15:41:05.254 0     xniMSI: ParamString:  REBOOT=ReallySuppress
15:41:05.278 1     xniMSI: MSI logging disabled.
15:41:05.330 2     xniMSI: MSI was installed using package ID '126214' in revision 'R1' from repository '65961'
15:41:05.331 2     xniMSI: Package '126214' is already available in cache. No download needed.
15:41:05.331 E     Warning (Module:xniMSI, Severity:0x03): Msi Operation failed - Package was made available and operation will be started again
15:41:05.331 0     SWMSRT: There are no jobs for the trigger 'On error'.
15:41:05.370 2     xniMSI: Unable to patch MSI package. Cause: (1624) Error applying transforms. Verify that the specified transform paths are valid.
15:41:05.370 2     ER: Creating event manager
15:41:05.370 1     ER: file name is C:\Program Files (x86)\NetInst\ExR\Event.erl
15:41:05.370 1     ER: user name is DSM-RUN
15:41:05.371 1     Logging up ExR event 3653 (0x00000e45)
15:41:05.371 0     Check if sending data is on: ExrClientOptions.ExrSendingActivated

 

Mir ist nicht klar, was das MST File mit dem Patch zu tun haben soll. Erst dachte ich, der Patch selbst ist vlt. falsch aber wenn ich das Programm händisch installiere, startet der Patch in die Installation.

 

 

Grüße,

Michael

how do i allow other users to view my email

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How do I permit to staff to view my email on their GM Calendar?

GMW_DB_Append fails for table NOTES

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Calling GMW_DB_Append on the NOTES table returns 0 while other tables work as expected.

I'm not sure where to go from here. Maybe the NOTES table requires a different workflow I don't know about.

 

Could you please help?

Push a real "forced" reboot

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I'm using Ivanti Patch for Windows Servers Standard 9.3.  I'm aware of the reboot option when installing patches but it seems to try to do a safe reboot.  What I mean by this is if you opened a run box and typed:

 

shutdown /r

vs

shutdown /r /f

 

We're using some old computers with windows 7 and if I need to remotely reboot one I've had better luck with shutdown /r /f.  Sometimes the computers will hang trying to shut down if I don't use the /f.  Is there any way I could essentially use the /f switch in Ivanti?

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