We are using Avalanche 6.2.0.602 to manage Windows CE, Mobile, and Windows 10 devices. Now we have started adding TC8000s and ET50s Android devices for our warehouse management systems.
We are I am trying to split up smart devices under different payloads for different accounts in our building. The selection criteria does not have as many options as there are for the Windows CE and Mobile devices. I am trying to fully understand how avalanche decides who gets what payload. Our company is broken up by the site in Avalanche. So we enroll a smart device per location. I have created a couple of payloads under a location and need to create several more, but some of the devices are getting both and some are getting only one like it should.
I am using Model Name = TC8000 for one and IP = 10.172.21.185 - 200 for the other.
I know I need to add to the one with the model name the remainder of the IP addresses at that location to keep them from getting that payload.
However, I can not find detailed documentation on this. My problem is when I try to ad the remainder of the IP addresses at this location in the selection criteria wizard I can validate it.
When I click show devices it also shows my Windows devices. This location has multiple customers with multiple setups. Most of the devices were set up in the past and are on DHCP. I am making DHCP reservations going forward to group the devices. There are currently too many devices on DHCP to divide up the windows devices from the rest.
I am guessing that if a windows device downloads android files it will just ignore it. I want to confirm this because I can't risk messing up any of the Windows devices or causing downtime in the facility.