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Workspace Control SQL Collation

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Hi Guys,

 

I would like to know if there are any rules about the SQL Collation where the datastore will land. I couldn't find anything in the admin guide about this.

 

I am asking this because I want to combine it on the SQL server where the SCCM database exists. (SQL_Latin1_General_CP1_CI_AS)

 

Default is: Latin1_General_CI_AS

 

Kind regards,

 

Ronald


TaskBar Auto Hiding

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Hello,

 

Recently we upgraded to Ivanti Workspace Control 10.2.700.1 and a small population users a reporting there taskbar is autohiding. I checked our User Settings and we are not capturing HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StuckRects3 key. I found the below article mentioning "AutoHide: RES ONE shell/RES Workspace Manager Shell  -> Auto hide Taskbar" but I do not see this setting in pwruser.ini,. What should be the value of "AutoHide" in this INI file? Anyone else experienced this issue?

 

INFO: PWRUSER.INI explained

How can I display text to an approver in an approval request but not in the service request itself?

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I want to display text to a service request approver that appears only in the approval request, for a specific service request template.

Ideally this would be only until the request has been approved.

 

A colleague suggested I use a visible expression so it only appears after the SR has been submitted, using the recid but that doesn't work as it always displays:

[parent.]RecID != ""

 

I tried also where the logged in user is the same as the approver, but if the approver is also the requestor it displays before the SR has been submitted:

CurrentLoginId() == Authoriser_SSO

 

Any ideas please?

Personalization export/import

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I am looking for some advise... we are currently running 2 environments, these being Production on Server 2008 / Windows 7 XenDesktop with EM 10.1. For the last 6 months I have been building a Server 2016 / Windows 10 Xendesktop environment. I am now in a place where I will be moving 2016 to production, the last step is to export all the Windows/Application Personalzation from the UAT to Prod - but it will have sit along side the current production configuration, as it will be a phased migration.

 

The issue is that many of the group names across both are the same, so if export from UAT and import to PRD then the groups will merge, with different keys/folders/includes/exclusions this will cause issues. My thought was that id I rename all groups IN UAT and prefix them all, making the names different this would resolve the issue.. maybe I am wrong.. some advice would be great?

 

Thank you.

Script not creating task objects with Create() method

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Hi,

 

I am writing a script to create a number of tasks associated to a ServiceReq based on an array containing CI.EnterpriseApplication names.

My issue is that I cannot seem to find why the script is not creating the task.Assignment objects. Normally I provide every required field for the task so there is no apparement reason why it shouldn't work. As the documentation of the create method is pretty limited I am asking for help here. I know the script works for the most part as I am able to update objects, but the create part is the only thing giving me trouble.

 

Below is the full script, hope it is clear enough to understand otherwise do not hesitate to ask for more explanation.

The script is called from a quickaction on an existing servicereq conatining the necessary department parameter.

The environment is out of the box except for the custom N.2.M relationship between a Department and associated CI.EnterpriseApplication.

In the debug logs my script run fine to the end without throwing any errors, it iterates through each found CI to (try to) create the task.

 

console.debug("Starting Application Task creation script");

 

// Add ServiceReq record as variable

var sr = Get('ServiceReq#','$(RecId)');

 

//Getting department from Service Request Parameter

//Get all Service request parameters

var deptRecId = null;

var params = sr.RelatedItems['ServiceReqParam#.'];

console.debug(" -- Variables defined, starting loop trough params");

 

// loop to find DeptRecid param

while (params.MoveNext()) {

var obj = params.Current;

if (obj.Fields.ParameterName == "DepartmentRecID"){

deptRecId = obj.Fields.ParameterValue;

break;

}

}

console.debug(" -- looping done");

 

// Get department object based on recId

var dept = Get('Department#', deptRecId);

console.debug(" -- Using Department "+dept.Fields.DepartmentName);

 

// Get ApplicationsList from Department object, this is a custom relationship that has been added

var deptApps = dept.RelatedItems['CI#EnterpriseApplication.ApplicationProfile'];

console.debug(" -- DepartmentApps loaded, next is creating a task per application");

 

// Loop through list and create a Task for each application

while(deptApps.MoveNext()){

var obj = deptApps.Current;

console.debug(" -- creating task for "+obj.Fields.Name);

var task = Create('Task#Assignment');

task.Update({

Subject:obj.Fields.Name,

OwnerTeam:'IT',

ParentLink_RecId:sr.Fields.RecId,

ParentLink_Category:'ServiceReq'

});

 

console.debug(" -- task created, checking for next one...");

}

 

console.debug(" -- script end");

Rollout project schedule

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Hi there ,

 

Is there any way to schedule rollout project to get started at noon or midnight or something like that !!!!

 

Thanks

Incident - Validation help - OK if 0 Tasks

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Good afternoon,

 

Not sure. Hoping for some clues...

 

We need a validation on Incident:

  1. Not Closed, Resolved or Cancelled OR
  2. All tasks are completed OR
  3. Closed, Resolved or Cancelled && No Tasks

 

$(Status not in ("Closed",  "Resolved",  "Cancelled") ||  IsTrueForAllChildren("Incident#",   RecId,   "Task#Assignment.Rev3",   $(Status in ("Completed",  "Cancelled",  "Rejected"))) ||   ChildFold("Incident#",  RecId,  "Task#Assignment.Rev3",  $("1"),  "+") == 0)

 

1 and 2 are working. #3 is to be added is not doing what I want. :-(

 

I've tried extra qualifiers and seem to be failing. Quite simply how do I make a validation rule that checks for 0 tasks?

 

Thanks - Mark!

Virtual Boot Failed - Downloading of boot.wim fails - timeout (?)

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LDMS 2016 v. 10.0.1.78

 

Scenario:

Windows XP machine in remote site with agent installed. I have a working OS provisioning template to push W10 image. I've added vboot as a reboot/shutdown task as I have done many times before.

I can watch the job kick off, creates ldprovisioning folder and quickly populates with downloaded files, then it starts downloading boot.wim to C:\

I can watch the file being downloaded and increasing in size - shortly before the d/l finishes, the job fails. "Preparing for virtual boot failed, the action failed" - so based on that it would appear to be timing out before the d/l finishes from the core.

 

It appears the process is timing out and I just can't figure out a way to increase the timeout or some workaround for this issue.

 

 

 

Here is the log.

2018-09-07 13:49:23(3772-448) ldProvision.exe:Create process (C:\Program Files\LANDesk\Shared Files\httpclient.exe) with args (  -f "c:\boot.wim" http://*server*/landesk/vboot/boot.wim)

2018-09-07 13:59:23(3772-448) ldProvision.exe:Waiting for process result: 258.

2018-09-07 13:59:23(3772-448) ldProvision.exe:Waiting for process timed out. Waited 600000 seconds

2018-09-07 13:59:23(3772-448) ldProvision.exe:Process exit code:259

2018-09-07 13:59:23(3772-448) ldProvision.exe:Entering downloadbyproxy.

2018-09-07 13:59:23(3772-448) ldProvision.exe:Create process (C:\Program Files\LANDesk\Shared Files\httpclient.exe) with args (  -f "c:\boot.wim" http://*server*/landesk/vboot/boot.wim)

2018-09-07 13:59:24(3772-448) ldProvision.exe:Waiting for process result: 0.

2018-09-07 13:59:24(3772-448) ldProvision.exe:Process exit code:1

2018-09-07 13:59:24(3772-448) ldProvision.exe:Entering downloadbyproxy.

2018-09-07 13:59:24(3772-448) ldProvision.exe:Create process (C:\Program Files\LANDesk\Shared Files\httpclient.exe) with args (  -f "c:\boot.wim" http://*server*/landesk/vboot/boot.wim)

2018-09-07 13:59:24(3772-448) ldProvision.exe:Waiting for process result: 0.

2018-09-07 13:59:24(3772-448) ldProvision.exe:Process exit code:1

2018-09-07 13:59:24(3772-448) ldProvision.exe:Entering downloadbyproxy.

2018-09-07 13:59:24(3772-448) ldProvision.exe:Create process (C:\Program Files\LANDesk\Shared Files\httpclient.exe) with args (  -f "c:\boot.wim" http://*server*/landesk/vboot/boot.wim)

2018-09-07 13:59:24(3772-448) ldProvision.exe:Waiting for process result: 0.

2018-09-07 13:59:24(3772-448) ldProvision.exe:Process exit code:1

2018-09-07 13:59:24(3772-448) ldProvision.exe:Entering downloadbyproxy.

2018-09-07 13:59:24(3772-448) ldProvision.exe:Create process (C:\Program Files\LANDesk\Shared Files\httpclient.exe) with args (  -f "c:\boot.wim" http:/*server*/landesk/vboot/boot.wim)

2018-09-07 13:59:25(3772-448) ldProvision.exe:Waiting for process result: 0.

2018-09-07 13:59:25(3772-448) ldProvision.exe:Process exit code:1

2018-09-07 13:59:25(3772-448) ldProvision.exe:Downloading the file (c:\boot.wim) failed!

2018-09-07 13:59:25(3772-448) ldProvision.exe:Preparing for virtual boot failed.

2018-09-07 13:59:25(3772-448) ldProvision.exe:Caught exception in main: code=80001803H, file=ldProvision.cpp, line=2095

2018-09-07 13:59:25(3772-448) ldProvision.exe:Call web service GetStatusString()

2018-09-07 13:59:25(3772-448) ldProvision.exe:Start TryallWebService Attempt:0.

2018-09-07 13:59:25(3772-448) ldProvision.exe:Calling Program:C:\Program Files\LANDesk\Shared Files\httpclient.exe  -b ncs -H"c:\ldprovisioning\header.txt" -o"c:\ldprovisioning\body.txt" -f"c:\ldprovisioning\result.xml" https://*server*/LANDesk/ManagementSuite/Core/ProvisioningWebService/WebService.asmx

2018-09-07 13:59:25(3772-448) ldProvision.exe:End TryallWebService Attempt:0. ExitCode:0

2018-09-07 13:59:25(3772-448) ldProvision.exe:StatusString = The action failed.

2018-09-07 13:59:26(3772-448) ldProvision.exe:Call web service SetActionStatus()

2018-09-07 13:59:26(3772-448) ldProvision.exe:Start TryallWebService Attempt:0.

2018-09-07 13:59:26(3772-448) ldProvision.exe:Calling Program:C:\Program Files\LANDesk\Shared Files\httpclient.exe  -b ncs -H"c:\ldprovisioning\header.txt" -o"c:\ldprovisioning\body.txt" -f"c:\ldprovisioning\result.xml" https://*server*/LANDesk/ManagementSuite/Core/ProvisioningWebService/WebService.asmx

2018-09-07 13:59:26(3772-448) ldProvision.exe:End TryallWebService Attempt:0. ExitCode:0

 

 

 


ivanti EPM 2018.1 Remote Control Bug

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Hi,

 

we have multiple Remote Control problems, since the update from 2017.3 SU3 to 2018.1

 

1. Remote Control on virtual machines blurres the whole view of the user, so that they can't see anything of what the support is doing

2. If the user has 2 or more monitors only the 1st monitor is mirrored to the support. The second monitor only shows the initial view, but does freeze after starting the remote control. Only the user can see the changes on the second monitor.

3. The new Remote Control WS only shows 1 monitor. Furthermore seems the mouse cursor to be like 1 cm beside your cursor that you see, so you don't know what you are clicking.

4. I don't know if it is intended but the Remote Control WS translate the supporters keyboard to the users keyboard. The problem for this is that you dont know the exact keys, if you want to help someone from another country or if you want to help someone with another os, like mac.

 

I hope you can help us with those bugs or at least explain us how to configure them right?

 

Regards,

Florian

Error: Could not establish trust relationship for the SSL/TLS secure channel.

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While I can modify the tenant information on the server itself, I am unable to modify the tenant from my browser.

The error is as below:

Could not establish trust relationship for the SSL/TLS secure channel. The remote certificate is invalid according to the validation procedure.

Any one else had similar issue?

[API] Table not find on 'ByText' Search

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I've been working on a PowerShell module wrapper for the API for some time now and I'm having issues in a very specific instance. Usually when using the Find or Search functions I will specify the business object with a '#' character, i.e. Incident# or CI#Workstation and this has worked well for all API calls except when 'ByText' is set as the ConditionType in the RuleClass.

 

Consider the following RuleClass,

 

@{Field = 'IncidentNumber'; Value = '20000'; Condition = '='; ConditionType = 'ByField'}

 

I get the expected results when $query.From.Object = 'Incident#'or$query.From.Object = 'Incident'

 

Now consider this RuleClass,

 

@{Value = 'new user'; Condition = '='; ConditionType = 'ByText'}

 

I do not get the expected results from $query.From.Object = 'Incident#' but I DO get the expected results from $query.From.Object = 'Incident'

 

This is fine, and certainly something I can work around, but I'm unsure of how to do a 'ByText' search on something like CI#Workstation? I don't know the proper notation and I receive two different errors on both things I've tried. Please see the screenshot below, I can reveal more of the underlying code from my github project if it would help but I think this gets the point across,

 

heat_api_error.png

Using "Update text file" to remove a line

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I have a text file (Java deployment properties) containing the following text:

#deployment.properties

deployment.browser.path=C\:\\Program Files\\Internet Explorer\\iexplore.exe

deployment.security.SSLv2Hello=true

deployment.modified.timestamp=1458725427487

I need to update the text file and remove the line if it contains "deployment.security.SSLv2Hello=true" (marked in blue).

The search condition works fine but I can't get the regular expression in the "update text file" action to work as desired.

 

When I use Notepad++ I can simply use search and replace like this:

     Search for: ^\b(?:(deployment.security.SSLv2Hello=true))\r?\n

     Replace with: \0

 

But this doesn't seem to work in my action.

Am I missing something?

 

How can I tell what type of Xtraction license we have?

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How can I tell what type of Xtraction license we have?

Scheduled Data Imports

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We have a few data import setup and all are ran on an ad-hoc basis.  Which works for us.

 

However we are now wanting to setup a automatic import, currently we don't have the Data Import Service started on our Application Server,

 

I am nervous about turning this on as I don't want all the data imports to run.

 

Is there a way to disable the the data imports from running?

Calendar Security

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I started a conversation about a month ago on the issue of calendar security.  It is currently possible in our setup for a user to manipulate the calendar such that they can read emails from any other user.  The only exception is if an email is marked as private.

 

I had some great feedback last time, but the issue has not been resolved.

 

Changing the users settings as provided by John Neighbours suggestion, changes the users access to the tabs section of the contact card and not what they can view in the calendar.

 

Does anyone have any suggestions on how to overcome this potential security breach.

 

Whilst most of our emails here are not confidential internally, some are and that concerns me that they could be accessed by unwanted eyes.

 

Is the only solution to make sure that an email is marked private before it is sent?

 

Thanks

 

Gareth


Service Desk Framwork upgrade running for 6 hours

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Hi all,

Currently attempting a framework upgrade on the Config center. This has been running for 6 hours now and it is still sat there on upgrade 1 of 2.

We are running Landesk version 2016

Please see attached screen shot. PLease can you advise if this is correct or should it be quicker?

I don't want to leave it over night as we attempted this previously and the upgrade didn't work (no errors showed, but log files do not indicate an upgrade took place)

thanks in advance.

 

Intel AMT vPro Provisioning problems - Cannot get machines to provision

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For the past 6 months I've been trying to figure out the cause of this.  I'm going to list out some details of my current environment and answer any questions you may have if you decide to help me with this.

 

Zero Touch Provisioning.

An Intel AMT vPro certificate was purchased through godaddy for our LANDESK Server.

The Certificate was added to the LANDesk server properly, LANDesk verified.

Our DNS system does keep the hostname matched up with the DNS record.

DHCP option 15 is enabled.  DNS option 15 is enabled but NOT at the router level.  They are enabled on the Windows 2008 R2 box that hosts those services.

No machines successfully provision to ADMIN CONTROL MODE.  Nor do they Provision to Client Control Mode.

Under LDMS 9.6 R2 CONFIGURE -> Intel vPro Options -> *

          All settings are configured.  The password is 8 char with uppercase, number and a special character.

All clients have AMT version 6.2 or higher.

All clients are in AMT Configuration State of PKI

All Client FQDN are matching up with the Device Name/Hostname

All clients have AMT enabled in BIOS

All clients are able to syncronize the password from LDMS

All clients are in a "Provisioned" mode of 2

 

 

I don't know what the provisioned mode of 2 means.  I'm wondering how the password is syncronized but it doesnt finish provisioning.  Here is a snippet of my log of AMTConfigDll.log:

7/8/2015 10:31:22 AM : Main Thread AMTConfig.WinUI.CheckAndWarnForLotsOfMachines() - MachineCount: 1

7/8/2015 10:31:23 AM :

7/8/2015 10:31:23 AM :  **************************MassManage*****************************

7/8/2015 10:31:23 AM :  AMTConfig.MassManage() - Cmd, ImportFile: masscheckforconfigchanges, C:\Program Files (x86)\LANDesk\ManagementSuite\AMTConfig.MassUpdate.txt

7/8/2015 10:31:23 AM : 0 AMTConfig.ParseComputerData() - AMTGUID : 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:31:23 AM : 0 AMTConfig.ParseComputerData() - ComputerName : *,,

7/8/2015 10:31:23 AM : 0 AMTConfig.Business.MassCheckConfiguration() - Need to (re)provision

7/8/2015 10:31:23 AM : 0 AMTConfig.Business.ShouldClientBeHostBasedProvisioned() - AMTGUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55,  AMTMajorVersion: 9,  AMTMinorVersion: 5,  PID: 00000000

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.ZeroTouchCertificateExists() pfx cert: True  pem cert: True  fullCertChain: True

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.ProvisionAMT() - AMTGuid: 8181D5FD-7853-CB11-BA63-FCEA4F432D55   HostName: CHI-ASCHULTE-K8   PID: 0

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - AMTGUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - Failed

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - fnGetOOBCredentials() - Current Credentials GUID: 00000000-0000-0000-0000-000000000001

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - success.  CommunicationType: TLS  HostName: AMTCredentials  IPAddress: 1.0.0.1

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - rc: 0

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - AMTGUID: 00000000-0000-0000-0000-000000000001

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - success.  CommunicationType: TLS  HostName: AMTCredentials  IPAddress: 1.0.0.1

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - rc: 0

7/8/2015 10:31:23 AM : 0 AMTConfig.Data.ProvisionDirectlyToAdminControlMode() - Read cert

7/8/2015 10:31:24 AM : 0 AMTConfig.Data.ProvisionDirectlyToAdminControlMode() - Call wsman.Provision   HostName: CHI-ASCHULTE-K8

7/8/2015 10:31:24 AM : 0 AMTConfig.Data.Provision() - Starting provisioning session

7/8/2015 10:32:06 AM : 0 AMTConfig.Data.Provision() Exception: Unable to connect

7/8/2015 10:32:06 AM : 0 AMTConfig.Data.ProvisionDirectlyToAdminControlMode() - Call wsman.Provision   IPaddress: 10.44.5.128

7/8/2015 10:32:06 AM : 0 AMTConfig.Data.Provision() - Starting provisioning session

7/8/2015 10:32:49 AM : 0 AMTConfig.Data.Provision() Exception: Unable to connect

7/8/2015 10:32:49 AM : 0 AMTConfig.Data.GeneralAMTCalls.ProvisionAMT() - Failed to get the Credentials for: CHI-ASCHULTE-K8  GUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:32:50 AM : 0 AMTConfig.Business.RunAMTConfigOnClient() rc: 0

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - AMTGUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - Failed

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - fnGetOOBCredentials() - Current Credentials GUID: 00000000-0000-0000-0000-000000000001

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - success.  CommunicationType: TLS  HostName: AMTCredentials  IPAddress: 1.0.0.1

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - rc: 0

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.GeneralAMTCalls.GetAMTCodeVersions() - Failed to get the Credentials for: CHI-ASCHULTE-K8  GUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:32:51 AM : 0 AMTConfig.Business.GetAMTVersionsFromAMT() - Unable to retrieve AMT versions from the client.

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - AMTGUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - Failed

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - fnGetOOBCredentials() - Current Credentials GUID: 00000000-0000-0000-0000-000000000001

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - success.  CommunicationType: TLS  HostName: AMTCredentials  IPAddress: 1.0.0.1

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - rc: 0

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.GeneralAMTCalls.GetDomainFromME() - Failed to get the Credentials for: CHI-ASCHULTE-K8  GUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - AMTGUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - Failed

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - fnGetOOBCredentials() - Current Credentials GUID: 00000000-0000-0000-0000-000000000001

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - success.  CommunicationType: TLS  HostName: AMTCredentials  IPAddress: 1.0.0.1

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - rc: 0

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.GeneralAMTCalls.GetHostName() - Failed to get the Credentials for: CHI-ASCHULTE-K8  GUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:32:51 AM : 0 AMTConfig.Business.CheckDBAndConfigureHostNameOnClient() - rc: 1

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - AMTGUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - Failed

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - fnGetOOBCredentials() - Current Credentials GUID: 00000000-0000-0000-0000-000000000001

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - success.  CommunicationType: TLS  HostName: AMTCredentials  IPAddress: 1.0.0.1

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - rc: 0

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunication.CertificatesMatch() - Exception: Object reference not set to an instance of an object.

7/8/2015 10:32:51 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - AMTGUID: 8181D5FD-7853-CB11-BA63-FCEA4F432D55

7/8/2015 10:32:52 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - Failed

7/8/2015 10:32:52 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - fnGetOOBCredentials() - Current Credentials GUID: 00000000-0000-0000-0000-000000000001

7/8/2015 10:32:52 AM : 0 AMTConfig.Data.AMTCommunications.ReadOOBCredentialsRecord() - success.  CommunicationType: TLS  HostName: AMTCredentials  IPAddress: 1.0.0.1

7/8/2015 10:32:52 AM : 0 AMTConfig.Data.AMTCommunications.GetAMTCredentialsByGUID() - rc: 0

 

 

(none of the machines referenced in this log completed the provisioning process.)

 

It looks like that the computers that will NOT provision do not have an AMT FQDN set.  This could be the problem but I do not know what to do to resolve this.

 

Well, it looks like it may be my certificate.  It does not contain the AMT unique OID (2.16.840.1.113741.1.2.3).  I will report back with results after I talk to GoDaddy

Go daddy vPro certificate setup guide

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I'm having a painfully difficult time trying to find a document, which I've used before, that explains the steps required to install a godaddy vpro certificate into landesk.

 

This site... is horrendous.

Employee Data Feed - Update all records with matching Employee ID

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We have a feed set up that marks which employees need to be disabled and then runs a workflow to disable them. It works fine except for in the case that one employee has multiple user accounts sharing the same Employee ID.

 

This is expected function as normally you would want to do a match on an entirely unique field, but in our case what we actually want to do is update all accounts sharing a certain Employee ID.

We can't really change our feed because the Employee Deletes file comes from AD and any field we would use to find their account within Ivanti would have the same problem with not being unique.

 

My question is, is there any way to use a data feed to match on all records that fit a certain criteria and update them (i.e. sharing the same Employee ID)? As I said this is not a common case, but it is one that comes up.

 

Thanks,

Tim

real-time folder under closed activities still shows after unchecking box in user's properties

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The real-time folder under closed activities still shows after unchecking box in user's properties

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