Afternoon all,
Is anyone using The Social Content Pack in Workspaces?
I want to use some elements of it but would really like to see before starting any further dev work.
I'm actually interested to see how all the content packs appear and behave in workspaces.
Thanks,
Chris
Hello.
How can I use Query conditions to exclude set of groups / users?
For example:
I need to include all users in OU=Mycompany, except for members of several groups (*UWM_DisableSettings*)
The API guide here:
https://help.ivanti.com/sh/help/en_US/isec/API/Topics/Setup%20Script.htm
When I try to uninstall the agent on client machine the machine was automatically reboot and there's no prompt message.
Is there's a way or possible to have a prompt message for reboot when the customer uninstall the agent?
Let me know some thoughts on this.
I am using Crystal Reports XI to try to create a report of all tickets for a specific category, but only include in the report those tickets that have a Task assigned a specific team. I have tried using the Team table and the TaskCatalog table, but I keep missing the mark; report always ends up blank.
Here is the latest rendition of the query that isn't working (pretty basic).
{CallLog.Service} = "Desktop Software Services"
and
{CallLog.Category} = "Unit Financial System UFS"
and
{TaskCatalog.TaskOwnerTeam} = "UFS / UIPS Support"
and
{CallLog.CreatedDateTime} >= {?Start Date}
and
{CallLog.CreatedDateTime} <= {?End Date}
Here on the fields on my report (pretty basic) and the tables used (CallLog, Journal, TaskCatalog, Frs_CompositeContract_Contact
I would appreciate any guidance here. I am new to Ivanti and have been converting my reports from the HEAT database and this is my last one for now and I am stumped. I know it has to be something simple, but I am not seeing it. Help!
Hey Folks!
I just wanted to drop this here for anyone else that may run into similar issues. In a nutshell, uploading logos in portal manager would only sometimes sync to our clients...it typically resulted in a blank logo. I know that the recommended file type is .png, but I haven't found any relevant information regarding file size (which doesn't matter, as I've discovered).
Resolution: If you pre-populate the logo on the core in x:\Ivanti\LdMain\landesk\files\SWDPolicyImages, *then* upload the logo image via distribution package (use the same name, file type) - you can safely trick the core into properly accepting the image, then syncing to the clients. This issue was not seen in EPM 2017, it was just noticed in EPM 2018.3.
Anyways, hope this helps someone out there!
2 Weeks ago we've upgraded our server to version 2018.3
Since then we've tried to use the new RCViewer, but are unable to since there is no pop-up on the user side when they should be asked for permission to connect.
Starting the regular Remote Control option works instantly and also remote control through HTTP works as it should
RCViewer version: 11.0.3
Agent version: 11.0.0.16
Starting the RCviewer isn't the issue. Connecting to the client also not an issue.
But when the RCViewer says it's connected to the client waiting for user permission, there is no pop-up whatsoever on the client side.
Any ideas how to troubleshoot this?
The default out-of-the-box form view for the description field used in the self service form for Incident is a plaintext viewer -- this is causing the end user to see the raw HTML code. I've changed it to be an HTML viewer, but it has not resolved the issue. Has anyone been able to succesfully display HTML fields in the self service Incident form?
Hi there,
We are having a number of issues where devices in the 2018.1 EM policy are not activating on the Desktop Created trigger when the device is shutdown or when the user logs off.
The devices are polled and confirmed to have the latest configs however only seems to take effect after a restart.
Settings of the config:
Enable logon sub-triggers is ticked and Immediately is selected in Advanced Settings
Has anyone else had this issue before?
Is it possible that AppSense is not seeing the Desktop shell/Explorer and therefore never kicking off the Desktop Created section?
Kind Regards,
Craig
Does anybody know, why the SCU creates both Management and Personalization Server databases with the quite old page verify method: TORN_PAGE_DETECTION? This method is quite outdated since SQL Server 2005 and above. Databases nowadays should use CHECKSUM for verification purposes.
Greetings!
Did anybody use the "Users from related Employees" option to identify Approvers in the workflow "Get Approval" block configuration?
I need to dynamically identify the approvers, and according to the online Help, that option seems to be the only one (out of the 5) that would work for my one particular approval process. But in my environment (ISM v2018.1.x; cloud), I can only see ServiceReqOwnerEmployee in the drop-down, and it is not clear what ServiceReqOwnerEmployee is.
Any help would greatly be appreciated.
I would like to be able to let our Analysts send emails/notes to customers which have pre-filled text in them e.g. "Can you please try x; can you please confirm your location; sorry you have the wrong place etc"
Potentially each team/role could have their own lists of these, so I don't want to use a QuickAction per template, but rather let them pick from a list of templates on run.
Is there an ootb way to do this? Has anyone configured something like this?
So far what I've come up with is an insert child QA:
Child Object: IncidentContainsJournal:Journal#Notes
Category Status Update
Publish To Web True
Subject Additional information needed
Notes $(Prompt("Choose a template", "aa_randompicklist", 0, 0, false, true, "Please pick a template"))
This works, and spawns a note which pulls text from a picklist, so all i would need to do is make a BO + picklist and populate it, but I don't want to keep working on this if I've missed an easier way to achieve the same thing?
Hi,
is there any way how to keep the keyboard always visible in Web host session?
So far I was able to toggle keyboard visible everytime the random page loads, but when I put device to sleep and wake up, keyboard is hidden. I was looking for some kind of "onScreenWakeUp" event, but I had no luck. I also tried to use Page Visibility API, but the event is only fired when I switch between applications, not when device wakes up.
Thank you for any ideas.
Martin
Hello,
We sold a Honeywell CK75 with Android and a Velocity License.
The connection with the Telnets erver works fine, but.....
The Function Keys do not work.
Our customer uses almost al Function Keys in their WMS software.
That always worked fine in the past with LXE Tecton and RFTerm.
Any idea how we can solve this on the CK75 with Velocity?
We are using Velocity CE to connect to SAP Webdispatcher from our WiFi barcode scanners.
After loosing the network connection VelocityCE shows some kind of HTML error page. In many cases this page is not disappearing even if the device is rebootet. VelocityCE seems like frozen but it is possible to enter the menu. Also refreshing or clicking "Home" the page will show again the error message. Entering the menu and pressing "Disconnect session..." is loading the SAP logon again.
Is there any way to go on with working after "Network out of range" like it was with TelnetCE? TelnetCE (VT220 and Industrial Browser) was able to reconnect with the session and the users could go on with working without problem.
Hi
Please give me an overview of the commands available except for the Velocity API command
For example, can I use basic "IF" or "Substring" etc?
Thanks
I was wondering if anyone could answer a simple question.
If someone forget's their Active Directory passwords and is out of the office or not on the AD network, Does Password Director give the option to get someone in without being connected?
2018.2 Goldmine will not fit on one monitor when maximized.
We are having an issue where some of our users that are migrating to Windows 10, Office 2013 Ivanti/AppSense Environment Manager version 10 fr4 cant use search functions in Outlook. When they try they basically get no results. I have as a test for a couple of users stopped the service -->Ivanti User Virtualization Manager. Launched outlook on their devices (these are physical boxes) and the search functions work fine. Has anyone else ran into this issue?
Within the Ivanti Console, under Administration > Agents, I have between 50 and 100 workspace container groups which have to be in a specific order for the agents to communicate with the proper relay server. However, when I use the Filter feature while in this view, it changes the order of these container tabs--forcing me to sort them one space at a time until they are in the correct order again. This process requires that I right-click each of my 50+ tabs to either increase or decrease its priority until the tabs are ordered correctly.
Thus, my question is this: is there any easier way to sort container tabs in Ivanti Workspace Control? Is there is a registry setting or Windows configuration file where one might change the sort order outside of the RES Console?