When team1 work on incident and they want help from team2, Team1 open a task to team2 to work on it,
When team2 need to (accept or reject or etc..) the task, it gives them error as attached 'file name is current error'
Our current incident object permission access rights are as attached 'File name is current access'
its seems that there is update happen on the incident when we click (accept or reject or etc..) from the task
What we have done is
We have edited the access rights as attached ' file name is New access'
and it allow us now to (accept or reject or etc..) the task and its works fine if there is only one task on incident
However the issue came when the incident has more than one task, when this is the case, it gives the attached error 'file name is error2'
Anyone has an idea about this !!