Remote Control through Gateway
Hello, We have got our Management Gateway appliance up and running and it seems that everything is working at this point. I have tested a device from outside our network and it is communicating with...
View ArticleThe reminder emails are not being sent
Hi there I have created a Leaver's process where various parties get email notifications through the reminder setup. It has been working perfectly but now the emails are not being sent when I create...
View ArticleLDMS 9.5 User Guide
Does anybody knows where to find the User Guide for LDMS 9.5 and LDSS 9.5? As far as I know this pdf documents are not included in the installation file from the LDMS landing page. Any ideas?
View ArticleUnselecting selected attribute
OK I have been looking at attributes in the attribute pane and now I want to click on a control on the window to view its properties, but every time I do this, the attribute that is selected in the...
View ArticleClik here to view.
Error invoking business function - Auto Add parent change "invoked without a...
Hi, I've searched for a resolution to this but can't find anything. Maybe someone has seen this before.... I am getting an error when the Change process is trying to automatically raise a parent...
View ArticleLD9 Patch manager settings not persistent
Hi all, Running LD9 SP3 and I've noticed that when I go into Patch manager and setup the download location, patch URL and proxy settings, as well as the option to put definitions in Unassigned group,...
View ArticlePlease share your experience with 9.5 if you have migrated.
Please share your experience with 9.5 if you have migrated. Any issue, any roadblock? Thanks.
View ArticleUser management
Is it possible to assign two roles to a person and apply both roles to different scopes. We would like to use this so users can remote control to all computers within our organisation and only...
View ArticleLDMS 9.5 Fresh install - Connecting to SQL db through custom port issue
Preface: I'm the new Landesk administrator in my company, I previously used landesk for a year or so approximately 4 years ago. That organization moved to SCCM2007 and I'm just getting my footing back...
View ArticleClik here to view.
LDMS and Antivirus 9.5
In the new antivirus in 9.5, where is the "realtime" scanning setting? The magic word "realtime" has been removed and the setup screen is different. What do I need to select to make sure AV is...
View ArticleClik here to view.
Script to query dell warranty and write to registry
I currently have about 4300 end points. About 95% are Dell machines.To date, we have no easy way to pull warraty info, other than exporting specific queries and copying the Service Tags into another...
View ArticleIs there a multi select list function in 7.5
Is there a multi select list function in 7.5 or is this coming in a future release I have searched community but there seems to be no reference to such a list. Many Thanks
View ArticleClik here to view.
LANDesk Service Management Designer - Email Templates - Fields and Parameters
I am new to this tool and trying to write customized email templates based on customized workflow forms. I cannot seem to find any documentation to indicate whether I can customize the format of the...
View ArticleRemote control in LDMS 9.5 from a remote console has no file transfer /...
Hi All, Just making sure that I am not going completely crazy. I've installed an LDMS 9.5 server on a site and the remote consoles don't appear to have the ability to do File Transfer / Remote Execute....
View ArticleImporting Asset Content Pack - Setup
How long should this part take during a clean install? Have left it running overnight and still not finished. Cheers,Chris
View ArticleError when trying to create a new query
LANDesk Service Desk 7.4 using the module Incident, BO: Assignment: See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.************** Exception...
View ArticlePowershell scripts not running the same when executed in LPM
I've got some powershell scripts that are creating Active Directory user objects using powershell because we're trying to set some attributes that are not available in the get/set user information...
View ArticleClik here to view.
Dashboards not showing query links
Hi All Need your help please I have setup a new system dashboard and added links within it, Published to various Roles, Directly to myself and another named user howerver whilst I can see everything,...
View ArticleModifying collections data
Hello, I tell myself this should be something simple, but I can't seem to figure it out. The screenshot will give the best description. I have taken over a project where our security officers are using...
View ArticleHow can we select process on creation step?
i'm using OpenTouch in order to create new Incidents and it is running propertly but now, i need to select the lifecycle of the process. I have try to update it and to get a value in creation step but...
View Article