LANDesk Remote can't connect to SP3
We have a primarily Windows XP environment with scattered Windows 7 virtual machine's as we prepare to deploy Windows 7 to everyone. During some testing we've noticed that the LANDesk Agent to remote...
View ArticleSync from Active Directory - Using Manager property in AD severely impacts...
An ALM user experienced severe performance issues with AD Sync when including the Manager data from the AD source. The sync accesses around 21k users from AD. When adding the Manager from the AD...
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Remote Control authentication message
Anyone ever get the following prompt when trying to remote control to a device? It does not accept the user's credentials. It seems to happen spontaneaously to users correctly defined in AD, Landesk...
View ArticleWindows 8 Professional
The document on what clients are supported in LANDesk 9.5 indicates only Windows 8 Enterprise x64. Does this really mean you are not supporting Windows 8 Professional?
View ArticlePolicy Synchronization has failed
LANDesk Management Suite - Desktop Manager - selected Software deployment portal to refresh the policies available for this machine. Received error: "Policy Synchronization has failed" error. When we...
View ArticleAnyone know if I can control how long devices are listed in a task?
Would like devices to auto remove from a task in x days.
View ArticleLANDESK 9 kavehost.exe CPU high problem
After upgrading from LANDesk 8.8 sp3 to LANDESK 9, we experience that the process kavehost.exe 's (in a win03 server, not core server)CPU usagecan become very high so that the 2 "kavehost.exe"...
View ArticlePlease share your experience with 9.5 if you have migrated.
Please share your experience with 9.5 if you have migrated. Any issue, any roadblock? Thanks.
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MMC Certificates snap-in
Can anyone help with a script to install the Certificates Snap-in in the Add or Remove Snap-ins? We are running Windows 7 ENT 64/32BIT. This is need for our Wireless cert. Any help is appreciated.
View ArticleNeed the Script for Clearing Cache
Hi All, I Have client who is doing the Software Distribution, error i get is " task execution is queued ". I did the problem-shooting and came to conclusion that Cache need to be clear for task...
View ArticleAdding Document to Catalog
I have everything setup for Mobility Manager. My Ipad connects to the server. I can log into the portal from the IPad using the app. Now I have given users permissions to the Launchpad folder on the...
View ArticleDavMail Exchange Gateway with LANDesk Service Desk
Does anybody have any experience of using DavMail POP/IMAP/SMTP/Caldav/Carddav/LDAP Exchange Gateway with Service Desk? Its been suggested to sit between Exchange and LANDesk Inbound Mail service to...
View Articleitemized reports on every type of software install on any and all workstations
I have a large environment 1000 workstations I need an itemized reports on every type of software install on any and all workstations. I don’t care if it’s a SQL script or some customized report. Any...
View ArticleFiltering Adobe products
Hi All, I am busy with getting software compliancy in our office. Now i am running into the problem that Adobe is a tricky product to monitor.We are using a lot of different versions of adobe products....
View ArticleCan the multi-cores sync with each other through Cloud Service?
Hi All, The company has the need to sync multi-cores through LANDesk Cloud Service. Can it work this way? Thanks.-Peter
View ArticleDetermine Agent Installation Date
Hi all, Is there a specific field I can use to: 1. determine the installation date for the LANDesk 9 agent?2. determine the date that the agent configuration settings were updated? I had made changes...
View ArticleHow to change the default timezone for all sefl service users?
Is there any way to change all the end users' default timezone(the one in "My preferences"->"User options")? I change the timezone used in the default calendar but it seems not related.
View ArticleHow to hide the unuse button on the self service ui?
Since we are using AD auth for logging in the system, we would like to remove the "Change Service Desk Password" button in the self service "My preferences" page. Is it possible to do it?And is it...
View ArticleTotal number of open calls at start of month
We would like to create a dashboard which displays open calls at the start of the month using queries in landesk. Since the status of calls might be resolved (but had been opened at the start of the...
View ArticleProcess Approver URL is not interpreted
I follow the Process Approver document to setup the url for accessing the ticket in notification directly.http://community.landesk.com/support/docs/DOC-22102 I setup the url in System->Process...
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