Need to Show Effectiveness of LANDesk - Any Trending Report?
Hey guys, We have been using LANDesk for around 6 months, and integrated it into our monthly patch cycle. The tools has been working great. LANDesk wasn't free, and I need to show the effectiveness...
View Article2013-11-25 13:52:25.207 WARN Workflow Execution Engine Action exception -...
2013-11-25 13:52:25.207 WARN Workflow Execution Engine Action exception - Action type: 获取表单实例信息, name: 获取表单实例信息LANDesk.ServiceManagement.Business.ActionException: 异常(中止): 出现系统错误。内部错误:...
View ArticleAssigning to 2 analysts/approvers.
Has anyone done something like this? I have created a Customer Group and on that form I have allocated a Primary Approver and Secondary Approver field. Is it possible to have a request get assigned to...
View ArticleLDAV.exe - Application Error
Hello Latley I have had some users getting "LDAV.exe - Application Error" following "The instruction at "0x009f7391" reference memory at "0x9d1449c". The memory coult not be "written". Clcik on OK to...
View ArticleClean virus (failed)?
Okay so I was going through the Activity section of the Security console and see the actions per virus and noticed under action read "Clean virus (failed). Does this mean there are no actions taken on...
View ArticleHow to create new shortcuts for SelfService console?
I need to create a new shortcut group for WebAccess SelfService users. It´s possible to create that for WebDesk users, but I didn´t find any way to manage that for End Users access
View ArticleSetting a scheduled task of a distribution package to target a specific group
Here is my goal: to deploy iTunes through the Software Deployment Portal We have a mixed environment of 32-bit machines and 64-bit machines. Obviously, iTunes 64 can only be installed on 64bit, and...
View ArticleDo Computer attribute changes affect Device attributes?
We're using LDDA 9.5 for our asset management and are managing both discovered items (Computers) and non-discovered items (Devices) in our LDMS 9.5 (not SP1) environment. We're not going the...
View ArticleAlerting Email Variables Question?
I have Landesk 9.5 no sp1 I finally got the email to send a email but I have %D in the subject, %N, %S, %T in the body and they work fine. On the Landing Page in the Varables Doc it says you can use...
View ArticleUsing Add Note with ability to email other users from the note
Has anyone setup a CC field for the Add Note action, we have a requirement to allow Analysts to CC other servicedesk users in on a note that is added to an Incident. After Add Note we have a amandatory...
View ArticleReload OSX profiles
Hi, we are testing the deployment of OSX profiles on 10.9 Mavericks.It seams that the Agent didn't load the profiles at agent deployment or restart. How can I force the reload of the OSX Profiles?What...
View ArticleBoot wim does not download from PXE Rep on Dell E7240
Boot wim does not download from PXE Rep on Dell E7240. Device has Intel Boot Agent GE v1.5.38.01. MTFTP pops up but then nothing downloads. Anyone else seen issues with this version of the Intel Boot...
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Edit report template
Hello there community, I have one issue I found out theese days in my management suite. This is happening on both my lab enviroments. One is virtual, second is based on physical computers both...
View ArticleOdd Provisioning Issue
We have a site that is connected to our network via VPN. That site currently has a small subnet available to them for imaging. There is a PXE rep and a Preferred server on the subnet, Provisioning...
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Question on having two assign/reassign actions on one status
Hello all, was looking to bounce something off of you. Currently we have users who can create changes web/console via open, we also have another way of creating a change via a camra.support email box....
View ArticleLANDesk Support Hrs Thanksgiving and Friday November 29, 2013
Does any one know if LANDesk Support will be open Friday November 29, 2013 the day after Thanksgiving. I plan on doing installing 9.5SP1 Thansk -Mike
View ArticlePrevent dropdown in a table from duplicating entry
Hi group. I'm wondering if there is a way to prevent a dropdown list (reference, category, ordered) from duplicating between tickets. So if I use an entry from the dropdown in one ticket, it will not...
View ArticleSome clients collecting patches from the wrong path
Hi all, I was checking my web filter and found a significant number of agents are going to the wrong path to collect their patches. It seems to be a typo, as only the first letter of the address is...
View ArticleDeploying an Image fails to inject unattend.xml (Provisioning)
We have begun to convert all of our existing OSD scripts into the newer Provisioning method. I had a little trouble with the Image Capture but was able to get that to work. We are now however stuck...
View Article7.4 and .CSV Export
When exporting a query to a .CSV file from WebAccess in 7.4 machines with Office 2003 installed receive the following error... 'The File is not in a recgnizeable format' The Office compatibility pack...
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