Does anyone have a working deployment of LANDesk (v9.2) with Kaspersky (v10)...
We are trying to deploy LANDesk with Kaspersky and Dell Data Protection (Credant) and having a lot of problems. If we push out Credant with Kaspersky already installed it either locks up the pc or if...
View ArticleCustom definition, ReadRegValue won't read from HKEY_CLASSES_ROOT\CLSID\
Hello. I'm trying to create a custom definition in LD 9.5 SP1 to detect if a certain registry key is set to a certain value. Since the "Registry Settings" function is hardcoded to only support...
View ArticleVBScript Custom Definition Driving Me Nuts
Ok, I'm really stumped. I was given a task to look for a key in the HKEY_CLASSES_ROOT branch of the registry. Since LANDesk doesn't do that for detection natively, I wrote a quick script to do it....
View ArticleFont in description field is larger than the rest...
We just upgraded to 7.6.2 and are implementing HTML in the Details/Description field. When I type directly into the field the font size mataches the rest of the windows font size, but when I copy and...
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Stopping a Manual Patch and Compliance Scan
Hey Everyone! So I'm going through testing out LD 9.5SP2 (and LD in general) and I have found an issue I'm not comfortable with. So, if I right click on a managed device and then do "Patch and...
View ArticleScheduled task with targeted query
When you target a query with a scheduled task and set the task to repeat, does it re-run the query each time it runs the task or only the first time?
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[Tutorial] Google Map of Incidents
Hi everyone,it is my first tutorial, so if something is not understandable, please tell me (: OK let's start:1. What's the effect of this tutrial?Google Map of opened incidents. In my case, it will be...
View ArticleHow do we map fields on the asset detail screen from multiple entities?
We need advice on how to show information from multiple entities in the supporting resources on the asset detail screens. Namely, User name (This is currently done), but we want to also show the user’s...
View ArticleGoogle Chrome Framework for IE
Hi Guys, I'm currently looking at upgrading to Service Desk 7.6, the only thing holding us back at present is the requirement for Google Chrome Framework for Internet Explorer. Our company's standard...
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Possible Chrome Update issue
Hi Has anyone seen this issue? It started in the last few days lately on Chrome 32.0.1700.76 m. Doesn't seem to show up in IE, Opera or Firefox though It looks to be overlaying groupboxes. Thanks...
View ArticleUninstall Association does not work for Package Bundles?
We set up for all our Packages an uninstall Association. Now we made a few Package Bundle, which we deploy for selected Clients. Then we make a policy for these bundle. The installation works fine, but...
View ArticleQuery / Filters on Process Windows
At the bottom of each process window (Change, Incident, Request etc) there are a group of queries/filters that list "Notes" Categories" "By user filter" etc. Where can I edit these so I can add/remove...
View ArticleHTML Remote Control Authentication bug?
LANDesk support is already working on this, I just want to see if anyone else is experiencing this issue. The Issue: Using HTML Remote Control, a domain user that has no rights/roles in LANDesk is...
View ArticleWindows Mobile
Hi Is it possible to manage the next OS with LDMS 9.5 SP1? Windows Mobile 5Windows Mobile 6Windows Mobile 6.5Windows Pocket PC 2003 Thank You
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How to get rid off category & shortcut from desktop manager Launchpad ?
Hi I can't find way to remove some "trash" from my LANDesk system.. During testing & presenting delivery methods I made couple of categories and shortcuts for Desktop manger under Launchpad &...
View ArticleNeed to periodically reset package hash
Has anyone else had an issue where distribution packages fail to download sporadically and reseting the package hash fixes? It is not something I have been able to reproduce intentionaly, but is an...
View ArticleRun a command as a task in ldms 9.5 SP1
I need to run a command to invoke a benchmark to be ran on client PCs and servers from a single tiny file server. I can invoke the benchmark using a command line command as a specific domain user....
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Inventory scan isn't updating Custom Data values
Last week I added some Custom Data fields (registry values for Java Update info). After the inventory scan, the values showed up for the machines (JavaRT & Policy) Over the weekend I ran a job to...
View ArticleToggling between sessions in TE
If I have configured TE with two or more Host Profiles and I have active connections to two or more Telnet/SSH sessions is there any way to toggle between the open sessions besides using the drop down...
View ArticleHow do I remove a script in the ALL OSD Scripts?
In "My OSD Scripts" i can delete, but in the ALL OSD Scripts, i cannot. Is there a way? thanks.
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