How can i change the "default delivery method"?
So i've had this issue since we upgraded to 9.01, somehow the default delivery method got changed to a delivery method that belongs to a team and is no longer the default (which was policy-supported...
View ArticleRestoring profile to Win8.1
I got capture/restoring profile provisioning actions to work from Win7 to Win7 machines. The same migration command xml doesn't work when I try to go to Win8.1 from Win7 however. I tried to cut back...
View ArticleReminder not an available Action for Request Management?
Hi, we would like to create a Request Management process that includes some update emails to the request originator. As expected, Assignments and Notifications send emails (once I figured out the...
View ArticleIs SP2 available for ThinkVantage Tools for LANDesk?
Is SP2 available for ThinkVantage Tools for LANDesk?
View Articleword integration problem
Hello,I've tried to setup a word integration functionality within the lab environment, however I'm unable to test this feature. Whenever I'm trying to create the document I'm getting the following...
View ArticleCustom Variable for JRE patch?
Has anyone modified LANDesk's JRE patch with Custom Variable to install using Java Security Level = Medium? I wrote a custom defintion to deploy "deployment.config" and "deployment.properties" files to...
View ArticleResponse level in a process query
Hello, does anybody know if it possible to have the response level in query which queries the process object?I could not find this attribute in the process object. My aim is to query all tickets...
View ArticleManagement Gateway Appliance/Reporting Inventory
Hello, We recently configured a management gateway appliance and the remote control features work well. My understanding is that once an agent is configured to use the Gateway that client devices...
View ArticleChange Window isn't populating the Raise Users
Hi,I am confused that our "simple change" window populates all the Raise Users drop down list from Active Directory. However, the "Change" or "Complex Change" windows do not. I have compared all...
View Article7.4 WebDesk window design
Hi Folks, Just had our first report back from UAT for 7.4. One of the few things it fared very badly on is the Window design layout. As users of WebDesk 7.3 we knew these would be tricky so had put...
View ArticleLANDesk 9.5 SP1 Agent Installer Fails if Baseline Components are checked
We are getting several devices that fail the install. Checking the MSI logs, they all seem to have this same error: Action start 17:52:59: SetClientDirAction.MSI (s) (24:98) [17:52:59:235]: Doing...
View ArticleUSB Boot drives and LANDesk 9.5 SP2
Hello, I am curious if anyone might have any insight into this problem. I am creating a USB boot drive using the LDMS console. I can use this boot drive to get into PE on any new devices (we are a...
View ArticleClik here to view.
Items on Management Console PXE BOOT Menu Missing
We're running Management Suite 9.5 SP1. On our remote consoles we occasionally see items missing from the PXE Boot Menu. This is not to be confused with the pxe menu at network boot. Interestingly the...
View ArticleUsing HII with Ghost Images
Hey All, Just getting into the world of Hardware Independent Imaging and everything I've found says that in order to properly use HII you have to use LANDesk Image V2 type images. Up until this point...
View ArticleRole changes not reflecting in Self Service - LDSD 7.7
We have receltly upgraded to LDSD 7.7. I’ve changed the roles for about 15 people and getting some funny results in Self Service. If you log on as an user and go to Self service and click on log off,...
View ArticleAccepting EULA in Windows Update vbs upon OSD
We have a vbs script that runs in the OSD template while deploying to run the Windows Update for us. It hangs up on the EULA acceptance because it doesn't accept it. Any suggestions? The...
View ArticlePerformance issues on end user creations
We appear to have some issues when adding a new end user, this can cause the system to hang for a few moments for all users.We have checked the table fragmentation and general performance on the...
View ArticleNo search result found in Self Service. It is not knowledge, background...
I'm using Service Desk v7.5. I get this saying no search result found (screenshot attached) when do searching in the search field at top center of self service. Fyi, I tried it using end user type...
View ArticleTMP files being detected by AntiVirus
We support a few hundred computers and almost daily our Antivirus application (Sophos) detects a similiar file (slightly different random filenames). I've contacted Sophos for alternatives but was...
View ArticleHII Exclude Drivers from Machine Type
Greetings all, is there a way to exclude drivers from being installed on a specific machine? i have downloaded the correct drivers from the manufactures website but durring the HII part of the...
View Article