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How to delete Business Object with Reference Behaviour??
In the System folder we have created a "Department" Reference List. The reference list has no data and is not being used within any Window. When I try to delete it and save, I get the following error...
View ArticleRemote Control Connecting Problem/Must Restart the Target Service
We are experiencing issues where when we attempt to Remote Control a computer via the Console the connection fails. The computers are on our network. We need to restart the LANDesk Remote Control...
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Clearing SDMCache after set period of time - registry changes
I've gone throug the steps I've seen in the forums here for reconfiguring the reg. entries to adjust the amount of time that files will stay in the SDMCache folder. We're attempting to get patches to...
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Query the LD client to see if deepfreeze is frozen before pushing software
Hi I have created a .exe software distribution and we use deepfreeze on the workstations. I have the software distribution check the rgistry to see if the workstation is frozen or thawed. If frozen to...
View ArticleCannot delete scheduled task
Hi all, Running LDMS 9.5 SP1 We have a power policy task that seems to be 'stuck'. There are workstations that have succeded, some failed, some active and some pending. However I cannot cancel or...
View ArticleTemplate Application
I have a question regarding templates and their usage. I have a scenario in Change Management where I need to be able to apply a template on the fly (which I don't think is possible OOTB). I need to...
View ArticleDate difference in console and web access 7.7
Hi, When I open a incident in the WebAccess its show 02/24/2014 but when the same incident opened in Console it shows 02/23/2014. I have checked the DB and the column has 02/24/2014. Are there any...
View ArticleAnalysts missing the drop down in web desk to hide filters
Hopefully a simple one, the Analysts have the privileges set to allow them to maintain personal dashboards and to personilse personal dashboards but this is not giving them the drop down with the...
View ArticleCannot save process - New Change Management Process
I have created a new Process for Change Management, it is based on the old process but upon saving I get the following message - Cannot save process as there are multiple Submit actions on the Open...
View ArticleCisco Any connect mobility client
When you create the Cisco Anyconnect .exe using the Web portal a exe file is created but also a folder is copied to %LOCALAPPDATA% C:\Users\{username}\AppData\Local . This holds information relating to...
View ArticleHow to email a reminder in a different language based on culture setting
Is there a way to add logic to the process so when add remider is used to send a HMTL email the system checks what the recipients culture is set to and sends a diffierent email in their language? We...
View ArticleLease information
I am trying to import lease information into our LANDesk however I do not believe I have correctly formatted the .csv file required to do this. Here is what I have: contract / supplement number, Mfr....
View ArticleFilter out users in drop down for add assignment
Having trouble working out how to filter out certain Analyst user accounts from the dropdown in "Add Assignment" I am trying to exclude a few Analysts from this list. I have tried creating a Filter,...
View ArticleLANDesk SD Console 7.5: Change Shortcut Bar for Dashboard
Can I use a seperate Shortcut Bar for a newly created Dashboard? Currently when I select the Dashboard I've created, I still have the same Shortcut Bar for all of the other Dashboards created, which...
View ArticleManage Script in Portal Manager
Hi, Is there a way to provide managed/custom script in the Portal Manager? Or is the only possible way to create a batch package and make it available for the Portal Manager? If I could provide managed...
View ArticleChanging session state to SQL server
I followed the steps highlighted in the document below http://community.landesk.com/support/docs/DOC-29208 Created the SQL DB, changed the setting on both web servers to SQL Server, filled in the...
View ArticleError when adding an knowledge article to an incident
When trying to link a knowledge article to an incident I see the error :Error log details are:at Touchpaper.Framework.Data.DataObjectContext.DoUpdates(IList listToUpdate, IList...
View ArticleQuery for assigned Server Groups
My server objects exist in specific groups under "Public Devices." Is there a way to build a query that will provide the name of the group that a server is assigned too? More specifically, I need to...
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