Supported Platforms : Windows Embedded
Hello, I don't see in the Supported platforms Landing documents the Windows Embedded. Does LANDesk 9.5 SP1 suppports ?Windows Embedded POSReady 2009Windows Embedded POSReady 7Windows Embedded 8...
View ArticleDo we have any workaround for LANDesk’s Image Builder tool unable to support...
Do we have any workaround for LANDesk’s Image Builder tool unable to support Mac OS X 10.9 Mavericks?
View Articlehow to import data more than once per day
At Interchange I heard rumors that there was a way to control LDSD's Data Import feature to make it run more than once per day. I have an import I'd like to run every two hours, and while I know I...
View ArticleCalculation to check to see if Tasks are the Recent Tasks
I have a bit of a calculating dilemma. I have a scenario where I need to be able to check the MOST RECENT tasks to see if the status is a certain thing. I know it has to be done with a while loop, but...
View ArticleHow to append a F5 key to the scan data
How to append a F5 key to the scan data.Wvavelink TelnetCE v7.3.164Emulation : IBM-5251-11 please help thank you.
View ArticleHow do I create groups in Self Service Desk?
Please would anyone please kindly help me?I can create groups while switched to the Web Desk. I just right click in groups area and there's the New group..., Delete group..., etc.But when I switch to...
View ArticleMulticast software distribution window
Hi, since upgrading to 8.8 we no longer get the Multicast software distribution window appearing on the core during multicast. Does anyone know what exe or service this uses so that i can start it?...
View ArticleSSD for Provisioning Servers?
We are trying to look at ways of speeding up our provisioning deployments. We currently have 10GB NIC and switches on our server. We dont think the network is the part of the problem. Even though we...
View ArticleLANDesk says patch is needed but machines are already patched
I am working with Microsfot Patch 2852386v2.LANDesk says 48 of my comptuers need this patch.I deploy it via LANDesk. It fails on all machines with "Return Code 412." I remoted to one of the machines.I...
View ArticleAuto update information on the Parent ticket when a child ticket is attached
I'm wondering if anyone has tried doing this. If so, please share your thoughts and experience. The full story is below, but with Service Desk we basically want to send a parent ticket through a...
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LANDESK Patch downloads issue
We are currently seeing an issue where LANDESK patch downloads are not functioning from within Patch Manager. From a browser the URL works fine. We think this may be due to a recent change to the...
View ArticleDA Web Import - Lenovo Warranty Info
Is anyone else utilizing the Data Analytics Web Import Rule - Lenovo Warranty Info? Just wondering if anyone else's rule quit working since Lenovo added a "captcha authentication" to the Warranty...
View ArticleMotorola MC9090G, CE5.0 OS: 1.35.0000 Persistance TE Configuration
Hello,I have a clientwhohas 35unitsMC9090Gterminalandneeds to establisha quick waytosetall terminals,but without usingprograms installed onPC.Itry to make acopy-paste.This OS version incorporates...
View ArticleWhich Service Desk roles have permissions to create and manage Ordered Lists?
I want to restrict the management of Ordered Lists to a small group of Administrators. Does anyone have any experience of doing this? I am sure that I was taught about this on the Boot Camp, but that...
View ArticlePXE representative install failure
Hi, I am having trouble installing the PXE representative. Like many other posts I’ve...
View ArticleCustom Query to see the last successful patch installation date (clean/repair)?
Hello all, Trying to create a custom query to see the last successful patch installation date. What I mean by this is if you go to a machine and go to "Security and Patch Information" then go to...
View ArticleForward e-mail with attachments
We just recently moved our HR and Payroll to LANDesk from FootPrints and IT is scheduled to be moved on the 30th. Our customers are very accustomed to forwarding e-mails to Help Desk and HR to create...
View ArticleHang after reboot action
Hi We install several software during the provisioning, one software needs a reboot after installation. So we put in the reboot action in the template. When we start the scheduled task from the...
View ArticleHow do I exclude XP from patch download?
As we are eradicating the remainikng XP workstations from our enviroment I want to remove the unessisary definitions in the patch repository.
View ArticleRunning a SQL script inside Service Desk query and report designer
Is it possible to run a SQL script inside Service Desk Query and Report Designer to see that outcome from a Service Desk standpoint?
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