WEI value in inventory for EUC machines
Guys, I need to pull the report on Windows experience Index value on all machiens reporting to LANDesk which are running Windows 7 64 bit operating system. Can someone tell me which filed in inventory...
View Articledeploying new agent with AV
I'm using LDMS 9.5 SP2 and am trying to deploy a new agent that includes LANDesk Antivirus, along with a script that will remove our old Antivirus. I made a package that will remove the old AV, and...
View ArticleRepair as policy in Patch manager
Hi, Does anyone know the recommended usage of "repair as policy" when creating a patch repair task?Per my understanding, we can set a patch repair task to "repair as policy", instead of scheduled task,...
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LANDesk Management Suite 9.5 and MBSDK ListSWDTasks();
LANDesk Management Suite 9.5 and MBSDK version "9.50.0.530".I want to receive all scheduled tasks with c#: 'mbsdk.ScheduledTaskList ScheduledTaskList1 = sdk.ListSWDTasks();' . I get only one. With the...
View ArticleInventory scans showing 2008 servers as core installations when they are not
Hi all, We have a number of servers that are showing in the OS Name field as being Windows Server 2008 R2 Standard Edition (core installation) when we know that they are. We have reinstalled the LD...
View ArticleSubroutine behaviour in Processs
I know this has been raised before, but I can't find a topic. I've been asked to add a fairly complex loop of actions to each of 5 statuses in my Incident Process. It would be so good to be able to add...
View ArticleReport Templates displaying non HTML value for HTML enabled attributes
Hi Guys, I have a question regarding reporting templates.For the new feature picture driven support I enabled subdata type HTML for process description. In my Incident report template I know need to...
View ArticleLandesk HII
When I open my HII Driver Management, there are no files there. If I go to assign, there will be an inventory of the drivers for a model there that I am working on. If do Build library that work fine...
View ArticlePrinter drivers showing up in PendingFileRenameOperations causing LANDesk...
Hello all, I have been updating printer drivers on our print servers and I have been noticing lately that many of our end user clients are recieving reboot prompts as LANDesk sees the...
View ArticleLosing drivers and partition sizing on OSD deployment
A bit of a newbie in OSD, so I need some input as to my issue with OSD.Are using LDMS 9.5 SP2. Imaging a Dell E7440.My steps have been: On source PC configuring with WIn 7, install apps etc. Start...
View ArticleUnable to set Brokerconfig at remote sites (401 and 403)
I enter username/password and get "Username or Password invalid" From the remote client I am able to access:https://landeskcore/LANDesk/ManagementSuite/Core/core.secure/brokercertificaterequest.asmx...
View ArticleProvisioning with HII
I am using 9.5 SP2 and working on getting provisioning to work. I have a video driver that doesn't installl during provisioning. The files get downloaded to the workstation and the files are in the...
View ArticleHII During System Config Causes Blue Screen
I am on 9.5 SP2 and I have certain models that if I assign a package to the drivers it causes the computer to blue screen at the HII step in system configuration. If I remove the assignment it works...
View ArticleLDMS Importing IP Address issue
I have an issue with LDMS import CI's in Service Desk. The issue comes into play when the IP address from LDMS is imported in Service Desk. LDMS imports the IP as 010.10.whatever.whatever. If a...
View ArticlePreRequisiste check failed for Service Manager installation
Hi All, I'm trying to install Service Manager Server, and cannot get past the prerequisite check for IIS. I have IIS7/0 installed and running, but am getting the error "Internet Information Services...
View ArticleIncorrect patch severity
Did anyone else notice some patches not matching the patch severity from Microsoft? I have my machines reporting only to WSUS, so i can quickly see if I am compliant with basic Microsoft patches. this...
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Could I get CTS and CTS+ for Service Management Training ?
Dear All, Let me know how to get training CTS and CTS+ for Service Management ? Because, I already done CSP, CSP+, (CTS and CTS+ for system management) in sellinglandesk,and now left training CTS and...
View ArticleSelf Service Portal examples
Does anyone have some design examples they'd be will to share on how you did your Self Service Site? Also, does anyone use Dashboards on the Web Desk portion for their Analysts. Just getting ready to...
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Error when installing "vc_red.msi"
Hello Landesk community, When trying to install Landesk on a user’s machine I am presented with the following error. I assumed it was something to do with Visual C but after updating/reinstalling...
View ArticleEscalation notification email increace after pending
Dear All, i have some question, i have some problem with service request notification escalation, after our engineer stop pending and start to solve the problem the escalation SLA is raise until...
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