How to install Intel HD graphics drivers on a Dell laptop
I have several different models of Dell laptop which I need to provision Win7 onto. My problem is that HII does not seem to install the Intel HD Graphics drivers. These use a setup.exe to install so I...
View ArticleArchive to asset control
Hi all i just need a little help.. From my understanding, if i right click on a computer and archive to asset control, this removes the landesk node licence for that computer and archives it to asset...
View ArticleDo Computer attribute changes affect Device attributes?
We're using LDDA 9.5 for our asset management and are managing both discovered items (Computers) and non-discovered items (Devices) in our LDMS 9.5 (not SP1) environment. We're not going the...
View ArticleTotal Noob to using DA for ast. mgmt.
Hi all, I will start out by saying I an as green as spring grass where using DA for ast. mgt. is concerned. So any RTFM I need to do, just let me know :-) I want to use the KISS method here, starting...
View Articlenon network asset inventory
when i first looked at data analytics i believe there was some ability to manage non network assets. i dont see how to manually enter and maintain an asset. also where is the barcode scanner website?...
View ArticleIssue with SLM report with expanded details
I am running the SLM report with expanded details under the software compliance section in ERP I have computer groups set up. Basically it is all the computers and software in each country For the...
View ArticleIMAP4 - not best practice
We are migrating our exchange servers to 2010. We migrated one of the mailboxes used to create calls on Service Desk which promptly stopped working. Investigation revealed our consultant hadn't...
View ArticleAdding attachments using the webservice?
There's a document at https://community.landesk.com/support/docs/DOC-30875 about use the webservice to create tickets. Just wondering if there is a way to add attachments using the webservice?
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Reboot needed prompt in Landesk
Hello Folks, I am very much confused due to Landesk behaviour of Action under clean and repair history as reboot needed. Can someone explain me why its changing so frequently even no patching task is...
View ArticleProblem with laser and an MC55
Hello. I have TelnetCE with WEB profile, version 7.3.175I have 2 WEB sessions. If I use a single session, everything works.But if I use 2 sessions connected at the same time, sometimes the laser stops...
View ArticleChange calendar
Hi, Folowing document How do I create a Change calendar to be used with a Change process in Schedule Management? (Thanks Calvin!) I've created calendars, and my changes are now schedulable. Next step...
View ArticleWavelink TelnetCE 73197 Display Language - UTF8
Hello.I have Motorola MC3190 and TelnetCE 73197. I need select UTF8 in "Display Language". It is demand for correct display Russian language in the programm. I do not see UTF8 in list "Display...
View ArticleWindows Mobile
Hi Is it possible to manage the next OS with LDMS 9.5 SP1? Windows Mobile 5Windows Mobile 6Windows Mobile 6.5Windows Pocket PC 2003 Thank You
View ArticleGetting Timeout expired when searching in Html description filed
Hi, We have LDSD Database with 295000 incidents ( from 3 years we use LDSD) about 40Go (LDSD version 7.4 (we migrate soon...)Using a webdesk query; we make a search on tickets in im_description (html...
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Question : Tps_customer & Tps_compagny
Hi, I notice that when I create a customer group that there is an entries added in tps_compagny Is this an OOTB behavior . what is the reason for this? Thanks Regards
View ArticleIncident or Request Creation Date as placeholder in an automatic reminder action
Today a customer asked me a strange question and I want to make sure that perhaps others also discovered this behavior. In an automatic reminder action within an incident or request process I want to...
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telnet server could not log you in using ntlm authentication
I am getting this message and Win7 immediately closes the session. anything that I should do on Win7 telnet server side?It's the same all for windows mobile 6.5 and android clients. thanks
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How to Delete old Schedule Manager Jobs?
Hello Community, How do you delete old Schedule Manager Jobs that are no longer needed? I have about 20 from back fills of data but after clearing the results down i get the below error when trying to...
View ArticleDell Optiplex 9020 Intel NIC Driver Issue
Has anyone found a NIC driver that will work with LDMS v9.5 Sp1 (WinPE 4) for the Dell Optiplex 9020 Intel NIC? I have someone with issues and dont have this hardware to test with so hoping someone...
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Do streamed documents in Portal utilize preferred servers?
We would like to stream some videos at remote locations. Trying to figure out if the videos can be replicated to preferred servers so the remote sites are not pulling from source each time a video is...
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