Problem with Concurent License
Hi All, Our coustomer using LANDesk 7.5.1 with SQ Server Database, They have 10 concurrent license and 13 fixed license (see attached).Problem appear when they analyst(non fixed user license) log on to...
View ArticleInstalling LANDesk Antivirus help request
Requesting advice on a problem we are having. We are in the process of rolling out LANdesk for the first time. Many of our systems have McAfee 8.8 workstation version on them. From my testing I have...
View ArticleLANDesk Service Desk Administrator CV
Hi Folks, May be my query looks odd but i just want to update my resume , can someone guide me or send me his / her CV as reference actually i am confused what and how to describe my resume. I have...
View ArticleLDSD 7.7.1 Upgrade from 7.5 SP1 HF3 took 10 hours
I am currently testing our upgrade process in a test environment. I know that since our VM's are not as highly spec'd as our production environment, we should expect some decreased performance....
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Request for comment - Privileges for automatic actions
Hi all, Some backgroundSome of you may be aware of a limitation in how privileges are currently managed for actions. The privilege for seeing and executing a manual action is stored separately to the...
View ArticleLaunch Pad Error (Shortcut.Runner)
I am having a problem with a particular shortcut in the LaunchPad. I have a deployment package which works fine. I create a LaunchPad link with all of the required fields filled out. I schedule the...
View ArticleSome analyst are members of Helpdesk Group. Can someone please tell me where...
Some analyst are members of Helpdesk Group. Can someone please tell me where in the Helpdesk Group is the privilege setting to allow Add Assignment of an incident? I expanded and carefully went through...
View ArticleUpdate a CI field from request process
I would like to configure Request ticket should be able to update a particular field of CI that already attached on the Request.. When CI has been assigned (Request process flow), immediately the...
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Best methods to disable WebAccess/SelfService/WebDesk during an upgrade?
I am trying to remember what we did during our last upgrade, that prevented the end-users and analysts from being able to log on to WebAccess/SelfService/WebDesk. We are upgrading from 7.5sp1 to 7.7.1...
View Articlepreferred server not function in landesk
Hello everybody,I have a problem with my preferred server on LADMS 9.5. The deployment of the appliction done from another site, the preferred server map not function. it download the package from the...
View ArticleLANDesk 9.5 SP1 - Policies are not working for Macs
For some reason policies are not working at all for Macs but everything seems to be working fine for Windows agents.LANDesk 9.5 SP1. Updated LANDesk 9.5 SP1 Agents for Mac. It was working previously...
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LDSD - LPM - LDMS Integration via web services - questions
Hi, I have integrated LDSD 7.7.1 with LPM 5.06 and LDMS 9.5I am willing to create a document describing completely how to do this since this does not really exist yet on the community, certainly not...
View ArticleMaximum request length exceeded when saving Window
Hi, I am working on Servicedesk 7.7 and when trying Activity window it says "Maximum request length exceeded". I tried the suggestions but was not able to resolve the issue. Could some one help me on...
View ArticleQuerying on a Group "Members" Field
I am trying to do some querying on the "Members" field (for example, Local Users and Groups > Local Groups > Administrators) but I am running into some trouble. I'd like to construct a query...
View ArticleNeed to get list of everyone that has ever logged onto a machine
Can I read a reg key? Or is there something that will show me the folder list content of users?
View ArticleCTOS Troubleshooting HP Thin Client
I am having some problems with CTOS when imaging a HP WES 7 Thin Client and I have referenced the article below.How to troubleshoot the Configure Target OS (CTOS) action in Provisioning templatesI...
View ArticleAll of a sudden getting Result Code 1895 "CBA 8, the connection was not...
This appears to be related to key exchange problems. But uninstalling and reinstalling the agent didn't help. Rebooting the core didn't help. And some of these very same tasks completed on systems...
View ArticleProvisioning computer into a specific OU
When creating an deploy image OSD script using Syspre, there is an option to select Network credentials. Within this dialog, there is an option to add the computer to a specific Active Directory OU....
View ArticleQuery Against Schedule Task
Is it possible, and if so how would I, create a query that includes whether a particular scheduled task was run against a computer? I am thinking I want to install software package A to a computer....
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When [tps_audit_id] (integer) IDENTITY column was added to the audit trail...
I know that we had millions of audit rows before this integer column was added by an upgrade. I want to know when this column was added, if audit rows were maybe sorted by creation_date and then...
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