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Provisioning Template: HII Action Properties Disappear
I am using a template to provisiona device and I am having issues only with the HII Action: When I add the Action item I set the Action Properties as in the image: If I apply, and close and then go...
View ArticleFirefox ESR v17.x content
FYI... Mozilla has released the next major version of Firefox ESR, which is v17.x (currently 17.0.1 as of this writing) LANDesk does not have this in content yet, I have sent our TAM a request to get...
View ArticleReturn Code 16408
I am trying to troubleshoot what Return Code 16408 means and how to resolve it. I haven't found any posts concerning the code so I'm starting my question here. It seems from available lists of codes on...
View ArticleGetBusinessTime doesn't work
Hi, I'm playing with calculations on incident process, and got proplem with GetBusinessTime.As described here http://community.landesk.com/support/docs/DOC-8623 I'm trying to calculate time so:- added...
View ArticleVulnerability Reports
Hello; I am trying to get a report together to show where we are in patching. We are a month behind and that is fine, how can I show this on a report? Thansk for your input.
View ArticleInventory scan will not complete with Symantec Endpoint Protection 12 installed.
After completing our upgrade to LDMS 9.5 from 9.0 SP3 we are unable to successfully run LDISCN32.EXE with Symantec Endpoint Protection 12 installed on XP based machines, does not seem to be affecting...
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Console installation error 1722
Hello. I have problems intalling an addiotional console.I had installed a console in my laptop but one day, I don't know why, stoped to run. I uninstalled the console and re-installed it but... this is...
View ArticleWhich registry keys or hives are protected by HIPS?
Is there a list or document that identifies which registry keys or hives are protected by HIPS? LANDesk Management Suite 9.0 Service Pack 3
View ArticleMove to new hardware
I have LANDesk 9.0 SP1. I’m running SQL 2005 SP3. I want to move to a new server. We only have one core server. I would also like to move to Windows 2008 R2 when I move to the new hardware. What is the...
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How to disable optional function in the remote control viewer?
Hi All, I want to disable the option (see the picture below) from the remote control viewer for security reason. Once this option is enabled, I can't track the actual users with these fake user names...
View ArticleHow to reset the ticket no?
I would like to reset the incident/request no to 0 or to 2013000000 to indicate it is a new start in year 2013. Does anyone know which table stores this piece of information?
View ArticleHow to get the log for changing security policy?
Hi All, For security reason, I need to generate daily report for changing security policies. The report must include who make changes. My core server version is 9.0 with SP3. Please advise. Thanks.-Peter
View ArticleSpecified cast is not valid on time spent calculation
Have created a new “Record My Time” collection on the incident object with a “Time” attribute of data type “Decimal”. A “Total Effort” decimal attribute on the main incident object has a calculation...
View ArticleAny known documentation about the new Global Scope feature and Autofix in 9.5 ?
I can't find any. Thanks
View ArticleDeploying VPP apps
Currently wondering how we can leverage LDMM to handle distributing Volume Purchased Apps through the LD Portal.Here is a doc provided http://images.apple.com/business/docs/VPP_Business_Guide_US.pdf...
View Articleusing calendar data in calculation.
Hi, I'm trying to calculate time to fix, based on response level and calendar data.Calendar data is collection, is it possible to get closing time for given day of week (calculated by...
View ArticleVirtual Cloud Services Appliance vs Hardware Appliance
Is there any difference between the hardware and virtual appliance as far as features or updates? ...or is the "new" VCSA just the same 'ol rebranded... again? ;-) -Tracy
View ArticleLDMS 9.5 Clientdbutil.exe - Application Error
We have upgraded to LDMS 9.5 and begun testing the 9.5 client prior to rolling it out. We are seeing the following issue popping up on 9.5 client machines that are running Windows XP SP3:...
View ArticleLDMS 9.5 Migration Document
Hi All, Hope All having great time...... Since LANDesk will release the LDMS 9.5, I have question for migration from any previous version to this latest. If any have suggestion or documentation do...
View ArticleLicence & Webdesk Info Required for Upgrading to 7.5
Hi, My organisation is currently in the process of upgrading to 7.5.1 from 7.3.2. I have a few questions I would like to get my head around with regards to the licence change and the push to use...
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