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Process ID not available at start of the process?
Hi, I am trying to send ans SMS via a webservice integration.This works fine, but I would like the text message to contain the incident ID of the incident that was just created. This calculation...
View ArticleSort Issues with Queries
Just noticed in 7.0, in a console or Web dashboard not all columns sort correctly. Seems like anything that is a calculation doesn't sort. The order changes but there is no evidence that it is in any...
View ArticleBooting too many machines too fast to pxe results in pxe-e32 tftp open timeout
We have pxe booting set as our primary boot order. We have a preferred server acting as our pxe rep as well. Pxe booting works perfectly fine when we boot only 1-3 or so machines at a time, or as...
View ArticleProvisioning Variable returns Null
I am trying to copy a file using provisioning. Since it is a mixed I wanted to use a DB value. I called my public variable ALLUSERPROType: Database ValueReplacement Value:...
View ArticleSetting a Prefix for the 'Process Ref' attribute in Queries
Issue: Setting a Prefix for the 'Process Ref' attribute when using Queries to distingush between Incident, Problems, Changes, Request, and other modules However there are some modules that do not...
View ArticleProcess Manager vs Process Designer?
Total noob question. I know we are using process designer to create some business workflows outside of the normal ITSM. I wanted to get additional training and was looking at the available training...
View ArticleLANDesk Management Suite and Service Desk version ?
Does LDMS integration work with LD SD 7.4 version . . . The Compatibility Matrix does not say for LDMS ver 9.6 ? Thank You
View ArticleAdvice on Calculation for Watch Request
Hi, I have created a Watch Request Process similar to Incident, only problem is for Request we have a pre-condition to prevent Requests being fulfilled with open tasks attached. The way forward would...
View ArticleGrouping products under 1 licence
I am completely new to LANDesk and I have one licence for Adobe Creative Suite 6 (which I have set up) but it also installs: Bridge, Extension Manager, Illustrator, InDesign, Media Encoder and...
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Need to know how to setup a scheduled task to install downloaded patches
We have just finish installing LANDESK 9.5 sp3, and want to know how to know how to setup a scheduled task to install downloaded patches. I still new to this and have figured out how to download the...
View ArticlePreferred server read-only user account
Hello everyone, I'm trying to image and provision Windows Server 2008 R2 SP1 and Windows 8.1 update. I found this provisioning guide for Windows 7 and using it as a sample. After hours of fiddling with...
View ArticlePXE Boot after Hitting WinPE Menu Fails
Landesk 9.5 SP2 I have a brand new Dell Latitude 3340 that goes as far as hitting F8 then boot menu comes up, choosing WinPE Menu, then Boot Server IP comes up then MTFTP shows dots, then nothing.All...
View ArticleUpdating Kaspersky licenses on client PC's
Yesterday we renewed our license with LANDesk and that included renewing the one for Kaspersky as well. I activated the license on the core, however all of the client PC's are showing "License not...
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How to get value in percentage of reports LDMS?
How to get value in percentage of reports LDMS? before my reports presented this information as the picture 1, now this information is not presented as picture 2. My version is 9.50.0.530 LANDesk...
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Trending Reports over time
How are you guys doing custom reports to show trending data over time? Example I need to see the number of XP systems we have still over time.or number of systems with virus defs out of date by 14 days...
View ArticleCapturing Applications and Services Event Viewer Logs With LANDesk
I would like to have the ability to capture logs under "Applications and Services Logs" in the event viewer using LANDesk. More specifically Applications and Services Logs > Microsoft > Windows...
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How to add information to IncidentManagement.Incident.rpt"
Dear LANDesk Community, I am desperately in need of your help, I contacted Support two weeks ago but I haven’t heard from any of them. My problem is that I am working to add information on the...
View Articleread RFID tag using RFIO object Studio Client on MC9090-G Handheld Device
We are trying to read RFID tag using RFIO object Studio Client on MC9090-G Handheld Device. And not understand how switch input for RFIO between laser barcode scanning and RFID reader? This metod...
View ArticleInject Script fails in provisioning
I started with the provisioning and unattend templates with the Deploying Windows 7 best known methods article. I had to do some tweaks to get it to actually deploy the image to my machine but now...
View ArticleColumn Set to show Agent Version
I know how to do custom column sets I just cannot find where I can add one to the agent version on the machines. It shows in the WebConsole of 9.6. Thanks ahead of time. Scotty
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