Database connections in SmartVue
We have 5 core servers and one global rollup core server and the following questions have come up: 1. Should I configure the SmartVue database connections to point to the global rollup core or to...
View ArticleQuestion on Provisioning
LD9 SP3We were provisioning a computer by drag n drop and it would not start. After reinstalling the agent it worked. My question is since it had a older agent running (one that had not updated since...
View ArticlePlease share your experience with 9.5 if you have migrated.
Please share your experience with 9.5 if you have migrated. Any issue, any roadblock? Thanks.
View ArticleExtended log off times since 9.5 upgrade
After upgrading to LDMS 9.5 we are noticing increased log off times. A normal log off would take 20-30 seconds is now taking 3-4 mintues. There are times when the user will initiate the log off and...
View ArticleReminder attachments
I apologize if this has been answered before, but for the life of me I cannot find any info on it. I’m wondering if there is a way to include an attachment on an outgoing reminder, and if so, how to do...
View Article7.5 SP1 Integration with LDMS 9.5
Is it required to have the full management suite console installed in order to apply the 9,5 hotfix for integration or are there just some key files with regards to LDMS that need to be available? Thanks,
View ArticleCopy Setting not running when Filter Object applied
I need to copy information from User Location and User Department From Raise User. I have created a copy rule and i have created a new filter object too, because sometimes we need to change Location or...
View ArticleChange Group in Self Service
Is there any way for a Self Service User to be able to 'Change Group' like you can in Web Desk? We have end users who can log incidents for more than one customer.
View ArticlePatching with Deep Freeze PCs
Using LANDesk 9 SP3. I am running into an issue with systems that use Deep Freeze so I am trying to figuire out the best way of doing it whereas I just exclude all the PCs for now that have the...
View ArticleTime zone as string field from user window
When I try to update Time Zone of Raise user from Web Portal, or when i Try to create a new end-user, I can't select any Time Zone because This field is displayed as string instead of Drop list. In...
View ArticleHow to Put key (XXXXX:XXXXX:XXXXX) in Adobe CS5 package...
Hi All, Please let me know the process to put key in Adobe CS5 distribution package...
View ArticleMulticasting failed on "No status received (return code 1306)"
Hi All, Recently my multicasting jobs failed on "No status received (return code 1306)". The port scanner has been used to test the necessary port 33354 on all failed clients and the results told "the...
View ArticleProblem Changing Month in DateTime Control
Hi all, We encountered a problem yesterday (30th January) when trying to change to the next month (February) using a DateTime control. The right arrow to move to February gave no response but the left...
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Possible to jump from process module to module in real time during ticket...
I have been tasked with improving our LANDesk processes. Currently, my company is growing very fast, and with a change of our major EHR certain teams are being swamped with requests for new accounts,...
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Web desk windows and attribute lineup/formatting
Hello,yet another question with our 7.5 migration please... Does anyone have any hints to be able to format Web Desk windows so that they fit to a normal browser window. On the attached screenshot I've...
View ArticleI just want a clear answer on Unattend.xml
What options do I need to image Windows 7 with LD 9.0 SP2? Primarily I just want to standardize the desktop settings, join it to the network and name it according to it's name in the database. Also a...
View ArticleConsole Initialization Error HTTP Status 400
I have two users that are receiving this error when they try to login. We are running 9.0 SP3. They get the error whether they are logging in from the Terminal Server remote install or the actual...
View ArticleEvent Manager - Default Query not working
I can't get the default query to work in Event Manager. Even though I have created a query and set it to default fdor the Event BO in Object Designer. It still says "There is no Default Query available...
View ArticleReporting on a windowless action
I have a windowless action for responding to incidents, the anlayst clicks on the action which then fires off an email to the Raise User. How can I report on who's clicked the respond action? I've had...
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Hotfix for Windows is already installed on this computer ...
In my environment LDMS v9.0.3.1 I have issue with some Microsoft Patches - Landesk reporting them as not required and Windows update (run localy) reporting them as required (not installed) I tried...
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