Status is Closed, but some action windows still editable
Change tickets with Closed status, but some of the action windows are still editable. Any idea to make all windows are read-only once the ticket status is Closed?
View ArticlePlease share your experience with 9.5 if you have migrated.
Please share your experience with 9.5 if you have migrated. Any issue, any roadblock? Thanks.
View ArticleCalculating a grand total on a request form
I have a number of "line item total" attributes which have calculations based on the quantity & cost of line items being requested. We have a requirement to then add totals of all line items...
View ArticleFailed to install agent (LDMS 9.5)
Agent installation return with error code 1081. It is a fresh installation. The client OS version is Windows Server 2003. The firewall and antivirus are already turn off. I can see the folder $ldcfg$...
View ArticleLANDESK 9 kavehost.exe CPU high problem
After upgrading from LANDesk 8.8 sp3 to LANDESK 9, we experience that the process kavehost.exe 's (in a win03 server, not core server)CPU usagecan become very high so that the 2 "kavehost.exe"...
View ArticleQuery or report to show patches installed to a list of servers?
Are there any queries/reports/SQL queries you use to show all the patches installed on a list of servers? (LANDesk 9 SP3) If I right click on a single server in the console and go into Security and...
View ArticleHow to clean the list of trusted files in agent?
Since the HIPS has been enabled with learning mode for all of agents for a long time, the number of trusted files is more than 8,000 until now. This is not a good idea to share one trusted file list...
View ArticleSend Current User or User GUID thru HTTP Post
Hi, I have scenario whereby the value of the parameter will be generated similar like Process Approver...
View ArticleLDMS 9.5 Agent with AV - peer to peer not working for Defs
I have run several tests on the 95 AV and can't seem to get it to pull defintions from its peers. It will pull from a perferred server(kinda). Kinda meaning it will pull files from the perfered server...
View ArticleHow to scan for specified file ?
Hello, i want to scan for a specified non executable file. It is an *.mdb file which is only copied to the clients.I need to know which client has "Installed" the *.mdb file. It would be nice to have...
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LANDesk Agent partly installed, but Provisioning shows green checkmark
Hi, in LANDesk 9.0 SP3 I distribute OS with Provisioning. One of the tasks in my Provisioning template is to install the LANDesk Agent.Provisioning tells me everything went well: However, when I...
View ArticleDesktop Manager - Load Connection Template Missing
Attempting to link ITBM to SCCM but falling at the first hurdle. When going into Desktop Manager within console the option to "Load Connection Template" does not come up. We have checked the install...
View Articleerror :failed updating the application list, LANdesk Managment Agent not...
Mon, 18 Feb 2013 15:00:03 [START] Policy synchronization stated.Mon, 18 Feb 2013 15:00:03 Error: failed FixLastPolicyResponseAndClientOperations.Mon, 18 Feb 2013 15:00:13 Sending policy request to core...
View ArticleHow do I change the columns that appear in the collection view of WebDesk...
Hello I am looking to alter a number of the collections that appear in WebDesk incidents as the tabs along the bottom of the incidents. I want to be able to add additional columns. I saw a post here...
View ArticleProcess Designer - Downloadable Process Templates
Is there somewhere that users post their processes and object designs for their systems that they would like to share? We have LDSD 7.5
View ArticleYouTube Me (ServiceDesk Training)
Anyone know of any YouTube (Or similar) training videos that are made by community members?
View ArticleClean Installation of Landesk 9.5 assistance needed
We are planning to build a new VM server 2008 to install a clean instance of Landesk 9.5. We have a few questions. SQL 2008 express or SQL 2008 - which would provide better performance?Existing data in...
View ArticleIs anyone using LanDesk Management Suite on Linux systems?
I am interested in finding out who is using LanDesk on linux systems and how you are using it. Gary
View ArticleExtended log off times since 9.5 upgrade
After upgrading to LDMS 9.5 we are noticing increased log off times. A normal log off would take 20-30 seconds is now taking 3-4 mintues. There are times when the user will initiate the log off and...
View ArticleWinpe 4.0 - Touch Screen Capabilities...
Hello, Before I go on my journey to find my answer, I am curious if anyone is using the new Winpe 4.0 that came with latest LANDesk update patch. It is supposed to add support to HP Slate device. I...
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