Button for Attachments and Notes Missing Randomly
We recently migrated to the cloud version of Ivanti Service Manager 2017.2.1.26741. When creating Service Requests, the button to create a new journal or attachment does not always appear after the...
View ArticleStill confused about user privileges modified
I am still confused about USER PRIVILEGES MODIFIED. For Autocad there are a few files that show up in RA logs. However, nothing is being denied. Attached are screen shots of one file in which I drilled...
View ArticleTask has been completed email to include Team Email if Priority is 1
We have some logic being used on our task emails. Depending on the priority and service it will send to different groups. For example. $(if Priority == "1" then "itmgrs@ourcompany.com;...
View ArticleQuery Design for Attribute in a Collection
Hello - I'm trying to pull information from a collection into a query and I'm not getting the results I need. We have a status called "With Third Party" for our incidents. I need a query that shows...
View ArticlePakete werden erst beim zweitenmal antriggern installiert
Hallo zusammen, früher war es so, das ein neues Paket, was noch nicht im lokalen Cache lag, beim antriggern geladen wurde und sobald es lokal lag installiert wurde und das komplett während des ersten...
View ArticleHow does inventory gather LDAP information?
We have a 2016.3 deployment on a dark core network. I have been deploying some software packages using Active Directory groups, and it's been successful so far. I'm setting up another software...
View ArticleHigh Sierra & FileVault
I am having a problem with Mac OS High Sierra reporting back that it is encrypted. I sent the job out and it communicates with the computer and does the encryption process. When I go into the console...
View ArticleChildFold with a Max and Min aggregate function
Hello Community, I am trying to build out a process that will loop through child records to find the max value of a date field and return it to be used on the parent. Then again for the Min date on the...
View ArticleIvanti Workspace Control 10.2.0.1 Issues
Hi All, At this moment we are using RES 10.1 in our Citrix Xendesktop environment but we wat to upgrade to 10.2 to prepare for a Citrix 7.15 upgrade. We installed RES ONE workspace 10.1 with the...
View ArticleGoldmine Version 9.2.1.177 - compatibility with Windows 2010 and IE 11
Hi Team, We are currently using Goldmine Version 9.2.1.177. we are planning tomove our client machines to Windows 2010. Could you please helps us getting theanswers for below queries? Will the current...
View Articlecreate agent for workgroups
Have current windows agent defined for domain.Need help creating an additional windows agent that I can push to "workgroup" computers that do not authenticate to the domain.
View ArticleF1 key is not working on Zebra MC32N0
Hi, We are using MC9190 with WL telnet 7.3.146 and all function keys are working fine. Now we are migrating to MC32N0. We exported the config file (.wltna) and imported it into the WL configurator...
View ArticleSoftware-Policies werden nicht "grün" trotz erfolgreicher Installation
Hallo zusammen, ich habe seit gestern das Problem, dass die SW-Policies nach einer Neuinstallation nicht mehr "grün" werden, obwohl sie erfolgreich ausgeführt wurden. Ist dieser Bug jemanden bekannt?...
View ArticleDeactivate Local Admin for RES Workspace
I would like to deactivate the RES Workspace for the local admin from the workplaces. Because it takes too long too login.
View ArticleUserPref (registry) is wrong when reloaded
Hi, I have an application for which i backup a reg tree with user preferences. When reloading the UPR at startup, one value is wrong: [HKEY_CURRENT_USER\Software\Tracker...
View ArticleWorkspace Concurrent Usage Report
RES One Workspace shows the current logged in user count at the User Sessions screen. We would like to know this value over a longer period of time to calculate the sizing of a new workspace...
View ArticleWhat updates have been released recently
I am hopnig to find a resource to list software updates for various products that have been released by Patchlink. I have the recent changes in the SCCM console but want to know what changes are being...
View ArticleStandard Change - HEAT Question
Hi all, I'm looking at improving the Standard changes we currently use in HEAT and have a couple of questions. I'm also interested in how other companies record their standard changes for inspiration....
View Articlestatus marked as detected
I've got patches piling up. the repairs are failing due to "Status marked as detected because pre-req check failed."not sure how to go about troubleshooting this. its started with the new patching...
View ArticleIn Distribution Packages the Reset Package Hash has a red X, is reseting...
I'm running 2016.3 No patchesDo we not reset package hashes in 2016.3?
View Article