LDIM scan is not returning Primary Owner or Login Name
Has anyone come across a case where LDIM did not return a primary owner or a login name? If so, did you come across a solution? I've tried to execute a manual "Full Sync Scan" but it runs for about 10...
View ArticleCustom inventory / reg key changes
I have a couple of reg keys that are scanning into my custom inventory. If a change is made to the value on the inventory pane, will it filter back to the pc & change the reg key to match? Thanks!Dave
View ArticleDid anyone get conflict with SEP 11 firewall system file and get BLUE SCREEN...
To whom it may concerns, As tilte. I have two customers got the same issues when they installed 9.5 Agent. After I checked the crash dump file with windbg tool, I found the probably causes are...
View ArticleVulscan UI doesn't show after upgrade to 9.5
Prior to upgrading to 9.5 I was able to do an "execute file" action during provisioning to kick off vulscan and install needed patches. I had the show UI option set to true so our techs could see the...
View ArticleIssue with Queries not working since upgrade to 7.5
We recently upgraded our (UAT) 7.4 ServiceDesk to version 7.5 and noticed as part of testing that existing queries either no longer worked or certain criteria within them did not take affect Does...
View ArticleSet Default Reports Path
I am trying to find out if there is a Privilege to hide th Set Default Repots Path functionality within Service Desk 7.5 SP1 HF3. I have analysts who are just too curious and like to hit this and...
View Articleupgrade windows 2003 to 2008 r2 (with single LMDS 9 sp3 on it)
I would like to upgrade LDMS 9 sp3 OS from 2003 (VM) to 2008 r2 (VM). What would be the best way to do it? Any suggestion will be appreciated Thanks,
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleReporting on Custom Content
Most of our PCs are laptops. Many of the users are issues a Docking station, monitor, and keyboard and mouse with their laptops. I would like to perhaps manually add these items in somewhere with the...
View ArticleDeploying Java 7 U 17
Hi there, trying to create a batch java package and I got return code 1. I tried searching but couldn't find the problem. Can anyone offer some insights? Thanks!
View ArticleAgent deployment : Return code 1081. How can I resolve it?
Hi, I tried to deploy some agents. It was a succes on 3 PC, but on the fourth it fail.Return code : 1081. How can I resolve it? Thanks.
View ArticleIPC numeration format
Hi, Is it possible to change IPC numeration format? By default, id is an integer, starting from 1, but I'd like to have something like YYYYMMDDNNN?
View ArticleMulticast a OSD image to all subnets simultaneously with only one MDR....
How can be forced a multicast software distribution task to select only one MDR for all the existing subnets in a corporate network. In my case the Broadcast ports and multicast ports are all open in...
View ArticleNeed help with imagex provisioning
Landesk 9.5 I have everything working in a provisioning template up to calling up the imagex.exe and it hangs everytime. In OS Installation I have the following:Map to image Unc path to image...
View ArticleHow to query What user closed and Incident by date range, can't find user...
?I am trying to create a query that shows who created Incidents in a given date range, as I could not see a field for closed date I used the criteria of; Any Incident that status.is Completion is equal...
View Articlealert.exe:Unexpected HTTP response code (403) from server http://127.0.0.1:9592
Error no log "c:\Program Files (x86)\LANDesk\Shared Files\alert.log"
View ArticleMethod to Reboot Computers
Has anyone developed a consistent method for determining computers that have not rebooted in a specific period of time (say 30 days) and prompting the end user that they need to reboot their computer,...
View Articleyou at landesk as part of you product should gather uninstall GUID in inventory
you at landesk as part of you product should gather uninstall GUID in inventoryand make that info available in a task interface to uninstall products as part of installs or juts uninstall them and...
View ArticleTrying to use placeholder {EMailAddress} to show email address of end user in...
Hello,I am currently tweaking the notifications that get sent out to my support desk team when an incident is opened by an end user via email.I am looking to add the email address of the end user as...
View ArticleSchedule auto patching between certain times?
Hi, Is it possible to schedule patching to start at certain time and end by certain time if the computers are found online? Either push or policy and everynight or once or twice a week until our...
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