LDMS 9.5 wrong Antivirus Skins
I have about a dozen systems which show the Kaspersky Skins on the AV product, not the LANDesk skins. After looking at the AV Agent closely it's just the skins that arent right. The features and...
View Articlethe hda audio bus driver is required and not found
I am using the Landesk HII to load images on a dell optiplex 780 from a dell optiplex 755. It comes up with a message to please reinstall the sound driver. I try to install the sound driver and i get...
View ArticleConfused about SLM and Data Analytics in 9.5
We have Data Analytics and recently upgraded to 9.5. I'm having a hard time figuring out what products and licensing to use for software monitoring under the new SLM interface. I have the "Data...
View ArticleInner Exception: - The maximum report processing jobs limit configured by...
Just started happening when running reports. Any help would be appreciated. Thanks! See below: at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()at...
View ArticleQuestion about Autofix by Scope
I enabled Autofix by scope for a patch today but nothing shows in the "Autofix" column when displaying all detected patches. I do see Global when I enable patches to autofix via Global. I would...
View Article9.5 Antivirus messages
We had a user get this message from the 9.5 antivirus this morning: Previous application startup failedInformation about the application state at the moment of failure is readyto be sentSize...
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Unable to View default patch groups on core.
We updated to LD SP3 several months back. Recently on the core, I am unable to view "Scan, Unnasigned, Do not Scan" groups under patch and complice , these are viewable from remote consoles. So I have...
View ArticleLandesk Remote Control Service deletes after doing a policy update
I just updated my core server from 9.0 SP3 to Landesk 9.5 with november client pack fix. Prior to the client pack fix, i found an issue with updating agents. I mistakenly did not set my remote control...
View ArticleHow to Put key (XXXXX:XXXXX:XXXXX) in Adobe CS5 package...
Hi All, Please let me know the process to put key in Adobe CS5 distribution package...
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file.otf
Hello, I try to transfert the font file (file.otf ), but when i select the file to deploy, i have a popup have you fix this problem ? Thank's Arnaud
View ArticleDrill down into a PC for Agent information
I have serveral agents that I have configured, my question is how do I drill down into a PC on the Landesk console in order to find out what is the current agent on that PC.
View ArticleLocal Console Access
Hi All I'm sure this will be an easy answer for someone but I have an analyst that wants to use the console rather than Web Desk, is there a way to give a local install rather than have him connect RDP...
View ArticleInjectScriptHandler.exe:Could not get script file
Hi, I have a Windows 7 Image, that worked fine over the last few months. But all of a sudden it doesn't work anymore.The provisioning task fails when injecting the unattended.xml. On the client I get...
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Change button names for Add to Cart in Service Catalgogue
Hi Folks Does anyone know if it's possible to change the name of the Add to Cart and Checkout buttons on the Service Catalogue in a similar way to the save and save as on WebDesk thanks Jason 7.5
View ArticleInclude IP and OU in DTS warranty report
I'm using LDMS 9.5 on a single core and we are a Dell shop minus the variety of mobile devices, but this question applies only to our Dells. I am looking to determine the age of the machines in my...
View ArticleWithin a custom definition in patch/compliance, I cannot save changes to a...
After upgrading to Management Suite 9.5, I'm running into a problem with my custom definitions. I can create them just fine and they deploy correctly, but when I attempt to edit them I cannot get it...
View Articleare there any videos available on setting up the service desk from the start?
are there any videos available on setting up the service desk from the start?
View Articlequery: login name display
hi, When i launch a query, the result does not display systematically the Login Name, sometimes is blank.however when i launch an inventory on the device when i have the problem it's ok after it.what...
View ArticleOn demand agent for Macintosh
Hello, We are considering the Cloud Services Appliance, but would need the ability to remote control Macs out in the wild. I searched around a bit and could not find any information if the current CSA...
View ArticleProblem with Database Listener and Service Desk
Hi there, there is a problem when you try to setup a database listener on Service Desk tables. Service Desk uses GUIDs as the unique key field in the database tables. When you try to set...
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