Problem to find template provisioning
Hi, I used LDMS 9 SP3 and for 2 days, the provisioning don't work.I boot on PXE server, all is fine until choosing provisioning template, i can see the template and when i choose it, i see : Retry 1 of...
View ArticleLANDesk Query for multiple MS Applications
Attempting to create a query for computers that have not used any componet of MS Office Professional Plus (componet programs are WINDWORD.EXE, MSACCESS.EXE, EXCEL.EXE, POWERPNT.EXE, and MSPUB.EXE) for...
View ArticleCreating a reoccurring WOL task.
I'd like to double check that I'm setting up a reoccurring Wake-On-LAN task correctly. Ideally I'd like to setup a WOL event for a specific time every week that will wake up all our computers so they...
View ArticlePlease share your experience with 9.5 if you have migrated.
Please share your experience with 9.5 if you have migrated. Any issue, any roadblock? Thanks.
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Agent report query.....
Hey guys any ideas on how to create a query on the last reported date of an agent...heres what I have come up with: What I'm trying to do is find out how many of my decomisioned PC's I have that still...
View ArticleManaging IT Systems with LANDesk Management Suite in Spanish
Hi, In our company we are interested to receive the Managing IT Systems with LANDesk Management Suite course in Spanish, preferably in Costa Rica (but online is an option too). Does anyone know how to...
View ArticleLDMS 9.5 PXE boot using UEFI enabled device
Anyone been able to boot a UEFI enabled device using a PXE rep from LDMS 9.5. I have tried two Dell devices (Latitude 10 Tablet and an Latitude E6430), both timeout when 'Stert with PXE IPv4'
View ArticleAutomatic Gateway Switching post LD9 SP3 agents
If the SP3 update which added automatic gateway switching is giving you problems such as switching the device from LAN to Gateway and it should not, please go look at the following ER....
View Article"Bogus" Core Server is listed in addition to regular Core Server
We recently upgraded to LANDesk 9.5. We have a new server and did a clean install of LANDesk 9.5, including the SQL Express database--basically started from scratch. Our core server is called S21. An...
View Articleforum threads
Is it intended behavior that threats published on this forum in subcategories (calculations, window management) aren't visible on main Service Desk overview page?
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ShowPatchLevel.exe not displaying anything
Hi In a recently updated document (Service Desk 7.5 SP1 Cumulative Hotfixes) it mentions I can run this utility to see my patch level. When I ran this it didn't display any results. Does this just...
View ArticleMultiple Clocks for reporting purposes.
HI all, Im new to LANDesk, and need to create some "clocks" for use as reporting metrics. But im a little confused Basicly, I need one clock to start when the ticket is opened, and stopped once it has...
View ArticleAuto-filling reference lists out of Inbound Mail.
Good Morning, We are trying to setup an inbound mail mapping for an automated e-mail system. In the e-mail we have a description of the fault together with the Server and Software in the subject/body...
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LD 9.5 - Strange language items in ldclient folder, do you have this?
Can some of you that are on LD 9.5 please check one of your clients and in the the ldclient folder, do you have strange language folders as shown below? Please let me know if you do and if you have...
View ArticleUpdate agent settings via a Policy
Hi All LDMS 9.0 We have many machines that communicate to the Core Server only over the Management Gateway, these computers will never be on the network. I want to update some of the agent settings for...
View ArticlePolicy invoker starts and stops within seconds. LD 9.50
According to vulscan 12 patches need applying then fails at the end of the scan.I have removed client from the core uninstalled, reinstalled agent having the same results. LD 9.50 It appears that the...
View ArticleLocal Console Access
Hi All I'm sure this will be an easy answer for someone but I have an analyst that wants to use the console rather than Web Desk, is there a way to give a local install rather than have him connect RDP...
View ArticleFilters on reference lists
Hi All, I'm wondering if it is possible to have multiple filters on a reference list: Example: So you have two drop down menus: Hardware Required: (Reference List 1)PcMacOther Model (Reference List...
View ArticleSelf Service Icons
Has anyone managed to successfully master the preferences on the self service web element on Service Desk 7.5 ? I have worked out how to load a usuable 'sprite' (a collection of PNGs 24 x 24 , attached...
View ArticleMac 9.5 Agent configuration RC not working
Hi everybody, We have just upgraded from LDMS 9 SP2 to 9.5 and having pretty good results so far. One exception is the agent deployment for the MACs. I am able to deploy the new agent with our prior...
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