LDAP target removed after deleting device
We have removed a target device in a scheduled task. Unfortunattely removing the device from the scheduled task it removed the complete LDAP target because the computer was added via a AD security...
View ArticleHow to deploy Silverlight 5
I am trying to figure out how to push out the Silverlight 5 Installation Package to our clients and am a little lost on how to do so.
View ArticleAlternatives to PXE with non-agent computer.
I have an interesting situation related to the environment that I work in. Currently, I am able to use OS deployment by pushing the capture/deploy package from LDMS Console to a machine with an agent...
View ArticleClik here to view.
Patching: Replaced, Paritally replaced and Replacement not Enabled Folders
Noob question as I'm just switching over from WSUS to Landesk 9.0SP3 for client patch management. I've gone through numerous documents explaining patching, all of which cover the 9.0 SP1 or older...
View ArticleQuery identify endpoints not part of a group
I have 2 update windows groups Under Devices->Public Devices->Windows Updates, one for test users and one for everyone else. I want to run a query monthly that will identify endpoints that are...
View ArticleClik here to view.
Driver verification box in imaging.
During the imaging process when booting into the OS the process halts at 2-3 of these screens below and will continue just fine if you tell it to install this driver software anyway. Is there any way...
View ArticleLDMS 9.5 Migration Document
Hi All, Hope All having great time...... Since LANDesk will release the LDMS 9.5, I have question for migration from any previous version to this latest. If any have suggestion or documentation do...
View ArticleWe get PXE-E32: TFTP open timeout when trying to pxe boot.
We have had this problem since I have worked here. When pxe booting, we will always get the PXE-E32: TFTP open timeout error. It will still continue on afterwards and allow us to image, but this slows...
View ArticleI get a PXE-E53 error when PXE booting
I have several diffrent model computers however when I plug up a Dell D60 laptop I get the PXE-E53 error code. If I use the same cable and plug up a diffrent computer I can get the pxe menu. The...
View ArticleGood/connected agent has STATUS=OFF in provisioning; why?
LDMS 9.0 SP3 I recently started noticing that about half of my machines are not participating in my conventional provisioning tasks. I'll push a task against machines only to see that many do not do...
View ArticleIssue with Return Code mapping
I am deploying a WinRAR sfx installer. For those interested, it is Solidworks 2012 sp3. The WinRAR sfx installer uses return code 1000 for a successful install.I have added return code 1000 (for...
View ArticleMultiple Incident Resolution.
Hey All Is there functionality to resolve multiple incidents? The Reason I am asking.. we are generating mail alerts from some of our systems that are fwding onto landesk mail box (which will create a...
View ArticleClik here to view.
Problem with Configuration Item Attribute for Raise User on Self Service End...
Hi Guys Having a mind block yet again !! We're in the process of designing the End User "Log an Incident" windows and stuff for Self Service (7.4) and I've hit a stumbling block. Because we wanted the...
View ArticleClik here to view.
Blackberry Enterprise Server (BES) with Mobile Web Access 7.5
Hi Just wondering if anyone has this working as yet? We seem to be having issues aroung the generation of the Actions\Collections pages which display the error below The tracking in the traffic logs...
View ArticleWeb console "Find Computer", customizing results
I want to customize what information shows up (add fields) in the summary when you use the Find Computer function. I'd also like to customize what is shown under the Details main screen as well....
View ArticleCalculation for Reference No
Hi everyone, I am using Service Desk 7.4, I had created one attribute in Incident object called "Custom Ref No". For this I create calculation type is Before Save and calculation formula is like this:...
View ArticleAdmin Studio Limited Edition
I have read the documents on here in regards to Admin Studio, but have not seen anything that mentions the functionality I am looking for. Some time ago, I used a different product to build a .msi...
View ArticleDescription field in WebDesk slow to respond to input?
hi Folks, we have recently upgraded from 7.3.2 to 7.5 and we have noticed (didn't come across this in testing) that the details field of WebDesk incident windows is slow to respond to input. it doesn't...
View ArticleA filter that shows only groups under the same shared parent group
Brains trust - I have a good one for you to ponder. I'm trying to create a system that at certain points in a process restricts the groups someone can assign to to those which are closely related, or...
View ArticleDatabase interface for basic claims data
Hello community, is there a way via an interface to specific data from LANDesk Service Desk to access for example the customers table information per time control to another external system? And gives...
View Article