Has anyone created a process for creating tasks through the system?
We are trying to automate task creation through schedule manager in webdesk 7.6. We are trying to create a number of different tasks ant diffrent time intervals daily/weekly/monthly but we are not...
View ArticleUnable to See Data In Smartvue 1.1
After upgrading to LDMS 9.5 SP1 I installed and configured Smartvue 1.1. Attempting to read http://<mycore>/smartvueweb/ I see no wifgets. Looking at LDGatherData.exe.log I see at the...
View ArticleLANDesk 9.5 SP1 AV version
What is the version number of the Kerpasky 10 client that comes with Sp1? On my test machines the version is not changing from the previous installed version of 8.1.0.831. Is that right? We had...
View ArticleModel Specific Drivers in a Provisioning Template
We provision several different models of computers through provisioning templates and HII. It seems that some models are not getting the correct drivers or are not installing at all. Example: We are...
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Dynamic Window - can't save with previously mandatory (now hidden) fields blank
Hello, Hopefully there is someone else out there working with a dynamic window with this many fields. There are 13 fields on this window altered by this same calculation. I think there is a problem...
View ArticleTake ownership of a request or incident
I have a couple of test requests that are in the 'awaiting managers authorisation' stage. I tried to cancel the requests but they wont cancel, it just adds an entry to the request with the details i...
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7.6.1 install "uncompresssing help files" step taking forever?
anyone else have the final step of the 7.6.1 install take forever? by forever, i mean longer than the rest of the installation itself combined with time needed to install SQL server. it says...
View ArticleCustom definition command variables
Hi All, As per previous post here, does anyone have a list or knowledge of more variables that can be used when making a custom definition install script or command?...
View ArticleWhat user/permissions does the LANDesk agent run as?
What "user" does the LANDesk Mac agent use to run admin tasks, inventory scans, software deployment? I know that in the Windows agent tasks run as system, does the Mac agent use root or create its own...
View ArticlePrinter Serial Numer
Is it possible to get the serial number with any landesk solution? Thanks
View ArticlePolicy, Inventory Scans not going over LANDesk Gateway
I have a test LANDesk 9.5 SP1 core setup and have posted the certificate to our LANDesk Cloud Services Appliance. The computer is able to do automatic gateway switching and I am able to connect to via...
View ArticleSoftware inventory incomplete after upgrade to 9.5 SP1
After installing 9.5 SP1 and rolling a new agent out to all of our machines, we starting seeing an issue where our software inventories under the Add and Remove Programs inventory item was incomplete...
View ArticleCannot assign drivers in HII / blue screen trap after imaging with SP1
When we open up the Assign tool in 9.5 SP1, the device tree window is blank for all of our desktops (various HP models), except one (see attachments). All of our other systems are Windows 7...
View ArticleLinking users to objects by "unique" login id instead of display name
Am working at a university where there is a requirement to create a relationship between a "Financial Delegate" user and an "account code" reference list. The requirement includes the ability to import...
View ArticleLandesk Agent -> Multi Boot
Hello, We have Pc with multiple operating systems (multi-boot) We would like to have the agent Landesk on all OS. Each OS has a different IP The problem is that in the management console, the PC...
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Community.landesk.com logins are not encrypted? Why?
It would seem prudent for a company which promotes security to use best practice. Just a suggestion. Thanks
View ArticleNew 9.5 SP1 Stand Alone Agent Not Installing.
I'm finding that creating a new stand alone agent after my 9.5 core has been SP1'ed does not work on Windows 7 or Windows XP. Based on the install logs, looks like its the install is failing on...
View ArticleRole that allows visibility of incidents only in assigned groups
I have a group of users in Service Desk that do not need to have access to or visibility of any incidents other than those assigned to the group(s) they are members of. They should not be able to...
View ArticleError when creating a new agent configuration
Hi All, I have another issue after upgrade the core from 9.0sp2 to 9.5. Recently, when I create an agent configuration, I get a message "There is no availale certificate". As a result of that, I cannot...
View ArticleReport/Query for all applications excluding updates, patches and duplicates...
Hello,I need to make a list of all applications installed on the computers in our organization. I created 2 querires for this using the web console. One with "Compouter/Software/Add or Remove Programs"...
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