Process Design - Condition - User logged is an analyst
Hi,I wish createa condition (in process designer - Incident) to test iftheuser loggedis an analyst.How to createthis condition?Thanks,
View ArticleHow to search through all items in a list
Hi, So I've been making a new Change Management system for our organisation. At one stage the user needs to enter in what Configuration Items are affected by their change. This is done through a...
View ArticleSelf Service show users Notes added to Incidents
Another one I am having difficulty with is how to show the end user the Notes added to their incidents fro mthe self service portal. I have a end user specific window that opens when the end user click...
View ArticleLANDesk 9.5 - Kaspersky Antivirus 10
I've ran into an issue after deploying the new client, the agent itself seems to be working ok, however AV is running every 3-4 hours on the clients. I was going on the fact that according to this...
View ArticleNewly detected software
Is there a feature in SLM that can send a an alert or send a report when new software is detected?
View ArticleCondition based on 3 attributes
Hi All Calculations is not one of my strong points and am hoping someone out there can help with this issue: Scenario: In Request, I have a collection call "col" with two boolean values (Boo1 and Boo2)...
View ArticleLANDesk pxe boot creates an inventory entry!
I was testing some Bare Metal templates on 4 machines. I deleted the Bare Metal intentory entries for my 4 machines and booted one of the from the NIC and pressed F8 to see the boot options. I left...
View ArticleUsing a barcode scanner for inventory
Hello, Iam looking for some advice on how to link a hand held barcode scanner to Landesk database, so whenever we scan a assets number it will either make a new entry in the database or update...
View ArticlePrompt User
I need to prompt a user to do something before installing software. I would like to pop up a message on the user's screen, give them the ability to ok the actions that is described to them on the...
View ArticleSet a Boolean with Calc based on Latest item
Can someone help me out. I'm sure this calc is simple. I need to set a boolean to true if an attachment is the lastest in the collection. I have a Specs collection that could have multiple attachments...
View ArticleLANDesk 9.5, netboot and mac imageing
Has anyone got netboot working with LANDesk 9.5? We have a macmini set up as a server with the latest OS. And it can serve other netoot images made from the nbi creater by apple however the one...
View ArticleAdd a link to a file/folder to the self service page
I though this would be simple. I created a new links gadget named 'Tutorials', under this gadget i created a new URL link named 'End user documentation', the link i set to...
View ArticleImport SQL queries inside LDMS console (Query)
Is it possible to import SQL queries inside LDMS console (Query)?If yes please guide me how to do that.
View ArticleMC9190-CE Industrial Browser license error
Hello, I encountered a problem with the installation of the Industrial Browser software. I must install it in a folder called /Application to not lose data when it´s restarted. But when we apply the...
View ArticleUpgrade Database Fails
I have done several upgrades now to 7.5, 7.6, and 7.6.1 and with each version when I start the upgrade of the database it never does anything, it just hangs in limbo forever. Then I happen to notice a...
View ArticleScheduling a Provisioning Template
Hi, This should be a faily simple one to answer... As a LANDesk Admin should i be able to schedule a Provioning Template within the console? The Schedule button is greyed out and there is no option to...
View ArticleCan’t set boot environment?
I’ve been making pretty good headway with transitioning to Provisioning templates but recently hit a snag. If I try to make a new Provisioning template my only option for boot environment is “Not...
View ArticleShare Your experience with 9.5 SP1
Please share if you did a stratight upgade, a new install or any other way.What problems with the install including if it caused you to redo every provisioning or OSD task you already had made.Problems...
View ArticleNew 9.5 SP1 Stand Alone Agent Not Installing.
I'm finding that creating a new stand alone agent after my 9.5 core has been SP1'ed does not work on Windows 7 or Windows XP. Based on the install logs, looks like its the install is failing on...
View ArticleQuery based on Action
Is there a way to write a query based on an action selected within a ticket? I want to see how many tickets had the "ReOpen" action selected in it. Has anyone done this? Thanks,Jamie
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