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Is Landesk 9.6 SP3 compatible with Windows 10 1709?

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We have been trying to get a image made with Windows 10 1709 to provision on a computer. It causes a blue screen during Ctos.

We tried 3 different computers.

Recaptured the image twice.

I can get a 1703 image to provision ok.

I'm wondering if its a DISM incompatibility.


ldprovison.exe This app can't run on your PC

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LDMS 9.6 SP3

 

Hi, I get this error while trying to provision a machine.

 

20170112_101206.jpg

 

 

Any ideas?

Best.

Organizing Tasks - ParentObjectID storing a short name, code, sort order

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We are trying to group and rank our tasks in Dashboards and also use common notification templates where possible.

 

I have created a new object called BOAtributes.

BO Attributes.png

 

For Task, using the ParentObjectDisplayID, I would like to populate several of these fields in the Task object.

 

EXAMPLES

  • For one type of Knowledge article the ParentObjectDisplayID = "FRS_Knowledge.IssueResolution". This is pretty bad in an email notification. "Knowledge" is enough.
  • We are considering appending codes to user email and displays using the first Parent Code above. The letter would help identify the object calls as the system numbering is similar between all modules.
    • I-12345 is Incident.
    • S-12345 is Service Request
    • C-12345 is Change
  • Tasks would be sorted in Priority using the Rank code of the parent.

 

I started to use a Link field and Business Rules but did not get the results I wanted. ParentObjectDisplayID is the field on Task that I think I want to be a link field but it is not.

 

TaskassocBOattributes.png

 

Given that the ParentObjectDisplayID is set by the system when the child object is created should this work?

Do I need to create a new link field that is populated using a trigger rule when ParentObjectDisplayID is updated?

Should these additional attributes actually be an object extension to something? We desire a single table to manage these attributes instead of adding fields to every object.

 

Thank you for any creative ideas you may have. Best - Mark.

CreatedDateTime month, count 30 days and not by the actual month

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I have created a new Dashboard, everything looks fine, but something is wrong on the counting.

 

 

 

The part for Incidents are using a search for priority 1 and 2 incidents.

 

In October I got totally 52 priority 1 and 2 incidents. I have made a drill down on priority 1 and 2, and I can see that there is 32 priority 1 incidents and 16 priority 2 incidents. 32 + 16 is 48 not 52 which should be the total. If I then drill down the priority 1 cases in a table, I can see that I totally got 36 cases. Here is the missing 4 cases.

 

I can see that I have also some counting errors in July. Both July and October consist of 31 days.

 

If I go into October I can see that 4 incidents is created on the 10/31/2017, here is the 4 missing incidents.

 

If I go into July I can see that 3 incidents is created on the 7/31/2017, the 3 missing incidents for July.

 

The conclusion is: Group By: CreatedDateTime month, count 30 days and not by the actual month.

Cool WebService connector examples

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Just thought I'd start a thread to see what really cool stuff people have done with WebServices.  We all know the usual "connect to LPM for automation" but I want to know some other things people have done.  I don't typically see much posted about webservices at all so maybe this is a good thing.

 

Just for starters I've been able to create a connector into a currency conversion (per a note from StuMcneill) that will allow you to enter a "From Country" to a "To Country" and do a conversion for you.  I've created the From and To as referenced attributes from a "Country Codes" reference list which I populated from this site: CurrencyConvertor Web Service.  Then all I do is pass in the From and the To and save and the webservice does the rest.

 

Now it's your turn.... GO!

send machine name to core server

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Id trying to pinpoint which application on client installs of Ivanti pushes machine info, specifically the device name, back to the core server 

 

Machines will naturally sync this info but id like to have an on demand method should we be deploying the client and have to rename the device shortly after.

 

I have a hunch one of the following handles this process : GatherProducts.exe, SoftMon.exe, or PolicySync.exe

Windows 10 Inplace-Upgrade für Remote-User

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Hallo zusammen,

 

kürzlich kam bei einem Kunden die Frage auf, wie man das Windows 10 Inplace-Upgrade am geschicktesten auch Usern, die sich per VPN von Hotels, Heimarbeitsplätzen oder sonstwie unterwegs einwählen, anbieten könnte.

 

Das neue Template für das Inplace-Upgrade, das über einen Installations-Parameter das zu verwendende OS Setup File Package referenziert, ist ja sehr schick, aber funktioniert natürlich nur in Umgebungen wirklich sinnvoll, wo eine Verbindung zum Depot mit LAN-Geschwindigkeit besteht. Gerade in ländlichen Gebieten plagen sich User noch teilweise mit einstelligen MBit-Bandbreiten beim Internet-Zugang herum und da macht es ja keinen Sinn, das Paketverzeichnis als Laufwerk zu mappen und von dort das Setup zu starten...

 

Der Kunde hätte gerne, dass in einem solchen Fall das OS Setup File Package (auf Anforderung) in den Repository Cache gestaged werden kann - unter Ausnutzung aller bekannten Mechanismen wie Checkpoint Restart, Bandwidth Throtteling oder Neighborcast - und das Setup dann lokal aufgerufen werden kann.

 

Stand heute gibt's sowas im Produkt ja nicht. Mein Vorschlag war im ersten Ansatz, die Sourcen per Robocopy in ein lokales Temp-Verzeichnis zu kopieren, aber das kann natürlich die genannten und wünschenswerten Eigenschaften des Stagings nicht nutzen.

 

Was meint ihr: will man sowas haben? Soll ich im Uservoice-Bereich einen Feature Request dazu aufmachen?

 

Allerdings kommt man, wenn man über den Wunsch auf Anforderung stagen zu können, nachdenkt, sehr schnell vom 100sten ins 1000ste. Zu Bedenken wären z.B.:

  • falls ein Paket on demand gestaged wird, wann darf das aus dem Repository Cache wieder gelöscht werden?
  • was passiert, wenn ein Paket, das ein anderes Paket im Repository Cache erwartet, ausgeführt wird und das andere Paket ist noch nicht gestaged? Wird dann ein Emergency Staging ausgeführt und der Installer wartet so lange? Oder geht er raus mit "abhängiges Paket noch nicht im Cache"? Oder geht es auf rot? Oder ganz anders?
  • was passiert bei Deinstallationen, Änderungen, Neuinstallation oder Reparaturen? Muss ggf. ein abhängiges Paket nochmals gestaged werden (großes Datenvolumen, lange Übertragungszeit), wenn es nicht mehr im Repository Cache vorhanden ist?

 

Fallen euch womöglich noch andere Implikationen ein, die man bei so einem Feature / FR beachten müsste?

 

Oder gibt es womöglich andere gute Ideen (außer zwei Pakete zu haben und den Remote-Usern das Paket mit den Sourcen im Extern$-Verzeichnis zuzuweisen), wie man das Windows 10 Inplace-Upgrade an schmalbandig angebundene Arbeitsplätze ausliefern könnte?

 

Danke für Feedback, Infos und Ideen, Grüße

Frank

Incident Management is Moving! Log your Feature Request on User Voice!!!

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Enhancement Requests are getting a new home!

Alle Kunden haben bislang ihre Issues und Feature Requests über dieses Portal geloggt: https://support.heatsoftware.com/

Da dieses Portal in Kürze geschlossen wird, möchten wir unsere Kunden bitten:

  1. Wichtige Feature Requests über das neue Portal "UserVoice" zu loggen. Direkter Einstiegspunkt für DSM-Ideen. Diese Portal steht ab sofort zur Verfügung. Bitte beachten Sie, dass alle anderen Mitglieder Ihre Feature-Anfragen sehen und für sie stimmen können.
  2. Alle Issues, die Sie seither bei Ivanti gemeldet haben, können aller Voraussicht nach ab dem 4.12.2017 auf dieser Seite eingesehen werden. Neue Issues müssen ab diesem Datum direkt dort aufgegeben werden.

Weitere Ankündigungen finden Sie auf https://support.heatsoftware.com/

Sie sollten innerhalb der nächsten zwei Wochen eine entsprechende E-mail erhalten.

-----------------

All customers have so far logged their Issues and Feature Requests through this portal: https://support.heatsoftware.com/

As this portal will be closed shortly, we would like to ask our customers:

  1. Log important feature requests via the new portal "UserVoice". Direct entry point for DSM ideas. This portal is available now. Please note that all other members can see and vote for your feature requests.
  2. All issues that you have already reported to Ivanti, can be checkt on the 4th Dec. 2017 on this page. New issues must be posted there as well.

More announcements can be found at https://support.heatsoftware.com/

You should receive an e-mail within the next two weeks.

 

Ivanti customers raise new feature requests in different ways across our product lines currently. To unify request methods Ivanti is introducing a new, dedicated customer platform to replace Community Ideas Portal. UserVoice is an industry-leading solution for collating, socializing and prioritizing customer feedback.

 

New and Improved

UserVoice has powerful new tools as well as popular features like voting and keyword search found in the Community Ideas Portal. Through UserVoice, we'll better understand your needs and feedback. With your help, we'll know how and in which order we should implement your suggestions.

 

What's Next?

We reviewed the ideas you logged, voted and commented on in the Ivanti Community. You'll see those we would consider adding to future products and with a significant number of votes in UserVoice. You can vote and comment on these again if you wish.

 

We read all ideas submitted to the IvantiCommunity and we're looking forward to seeing even more of your ideas in UserVoice.  We'd like to thank you for your continued support and enthusiasm for Ivanti Products.


Issues with Self electing services in Console

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I can't see any services under the above tab in the console.

 

I have found this document which describes the issue we are having but the steps do not fix my issue:  Unable to enable ANY service under "Self-electing subnet services"

 

I have found that the IIS Admin service will not start on the Core server which I am guessing may be the problem for us.

 

Looking at the errors and doing some research it seems that a previous issue we have had on the server may be casuing this problem.

 

We had to raise a call with Support as we could not login to the console and it was found that there was a problem with the IIS certificate.  The support engineer recreated a new certificate which got us working again but since then the IIS admin service will not start.

 

Solutions on the web state to uninstall IIS and re-install it.

 

Can I do this on the Core server without breaking anything more?

Open Beta DSM 2017 Build 4314 is available

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English_Speech_balloon.pngA DSM 2017 beta release is available for download.

Please note that this version is not intended for productive use. We are looking forward to a lot of feedback. Good luck testing!

  • Download the DSM 2017 Beta ISOhere
  • Download Beta Release Notes here
  • Find out more about DSM 2017 on this page

 

de_blue.pngEine Beta-Version von DSM 2017 steht zum Download bereit.

Bitte beachten Sie, dass diese Version nicht für den produktiven Einsatz vorgesehen ist. Wir freuen uns auf viele Rückmeldungen. Viel Glück beim Testen!

  • Laden Siehierdie DSM 2017 Beta ISO herunter
  • BetaRelease Notes hierherunterladen
  • Erfahren Sie mehr über DSM 2017 auf dieser Seite

 

DSM_Icon.png

Folder named C:\windwos created when Ivanti 10.1.30.401 agent is installed

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Hi,

 

I have found that all computers on which Ivanti agent is installed successfully has new folder named C:\windwos

 

I am sure that it was created during agent installation because the creation time match exactly the installation date of the agent on all devices.

 

Does any one know about this folder and why it was created?

Remove LDMS actions from LDSD CI window

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We are not using LDMS at all. Anyhow, LDMS actions are displayed in the Laptop windows:

This is not the case for the rest of CIs like laptops of printers. A completely new and simple Window won't take these actions away.

 

Where can we disable these actions?

Value Mapping

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Hi all - I have what I think is a fairly simple use case and was hoping someone can help me out.

We have different workflow rules for users that report to our HQ versus Field (everyone else). Unfortunately we don't have a profile field which identifies HQ/Field to build the rule from.

 

Based on a profile field called Department we can extrapolate whether a person is in HQ/Field, but I'm not sure how to build this mapping.

We'd rather rely on some type of mapping table rather than push this extra info into a profile - is that possible and to use that mapping as a rule in workflow?

Any suggestions on how to handle this would be super much appreciated!

 

For example:

DepartmentExtrapolation
ITHQ
HRHQ
NYField
NJField
CAField

2016.2.1 Premise - Browser Pass-through authentication

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In our old 7.x system we used pass-through authentication so that simply pointing your browser to selfservice logged you into the app without having to enter user credentials. I am trying to do this with Premise 2016.2.1 and not having much success. I compared IIS Settings on both the old and the new and they match. Anyone have any tips? I noticed in the web.config in the AppServer directory has windows authentication set to "false" but regardless of this setting the results still require I provide id and password.

logging in SSO and LDAP

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Dear support team,

 

We had a problem: when trying to log into SSO and LDAP, the form of authorization always pops up in the browser (IE). Though the authorization itself is carried out, but the form pops up an infinite number of times, and instead of images on the portal, black crosses are displayed. All the settings in IIS and in the browser have been completed. At the same time, if you give a user who comes to the portal the role of an administrator of the web server, the authorization passes without problems.

 

Please assist.

 

 


Folder redirection has stopped working since Migrating to 10.1

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Have migrated to 10.1 and now folder redirection via appsense is not applying to any folders

 

If I set the registry HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

 

if i set the key to point to my dfs share it redirects the folder fine, however it appears all of my policies since migrating have stopped working

 

has anyone else hit this issue?

same policies work in my old 8.5.6 version.

Adding an Attachment to an Automated Notification Email

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Is it possible to add an attachment, which has been attached to a service request when submitted by a user, to an automated outgoing notification email? This notification is currently within the workflow of the service request form.

Changing the amount of time a popup stays visible when you hover over an item.

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We have informational popups in our Calendars so you can get additional information on an item.  When you hover over an item the time is automatically set to stay open for a certain period of time. Is there a way to lengthen the time it stays open?  We also have popups on the self-service dashboard, etc.

rename ci type

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Where do I have to change the display names if I want to rename a CI type?

Like Change “Server” to “ServerPhysical” (

 

Business Object CI#Server -> Details -> Display Name: Used for the NewCIButton

Business Object CI#Server -> Forms -> Form:CI.Server: change Header in Form

Pick Lists from CI.Server -> CI Type: Where is this used?

Business Object CI#Server -> Layouts -> Layout:CI.Server change to CI.ServerPhysical (maybe not needed?)

I still have not found where to change the name so it will be displayed in the CI list.

 

 

Any other best practice for renaming CI types?

Software Upgrades

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Currently in our environment we have some endpoints on Adobe Reader and some with Adobe Acrobat, we would like to upgrade the company to Adobe DC. Is there a way to push these upgrades through HEAT EMSS? How would I do this so that it replaces the current Adobe product with DC?

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