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how to start a task on the client

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Hi community

 

Here's the starting position:

  1. I created a package
  2. I created a task
  3. I dragged one test client A into that task
  4. I started the task (right mouse click - start now - all)
  5. I dragged another machine B into that task

 

How can I start the task directly on client B:

  1. without waiting for the policy refresh (I assume that's what happens on the client from time to time)
  2. without starting the task again on the server

 

Stopping and starting the cba8 service on the client did NOT do the trick. Neither did a reboot.

How and when does the client pick up that task?

(it's a policy-supported push task, run once, download and execute)

 

Thanks!


Windows 10 Explorer crashes when renaming a new folder

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Hello,

 

  Windows 10 Explorer crashes when renaming a new folder and  Ivanti agent restarted .

1. Users cannot rename files and folders
2. Users cannot copy file into folder
3. Users cannot delete files and folders. The screen blinks like you refresh desktop with the help of mouse right click several time and after nothing is happening
4. Users cannot use network printers

 

IVANTI EMSS 8.5.0.20 (8.5 update 1)  Application and Device control


Only Ivanti client AC/DC/ installed on users PC  without policy and audit mode .



 

Message was edited by: Ratmir Balacayev

Import Org Unit to Employee Object

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I'm trying to import Org Unit to the Employee Object.    It is a linked field.  I imported the OrgUnitLInk_RecID and OrganizationalUnit.   No errors on the import, but the Org Unit only displays in the list view, NOT the form view.

MDM Enrollment options

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Hello I been trying to find information on how to enroll our Mobile Devices, I was able to get Android working (at least I was able to see it in my core) but looks like the only way is to download the app and have the user enter the AD user name, password and server url (csa.xxxxxxx.com/...../core)

Is this the only way? What are our options?

 

Any direccion is appreciated, I already watched a couple of momentum videos but I missed any information on this. We are running the latest EPM 2017.

[Tech Brief On-Demand Webinar 2017] A Deep Dive into Ivanti Mobility

 

Best.

Imaging erstellen und für andere Clients zur Verfügung stellen.

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Hallo Zusammen,

 

wir testen gerade die Image-Möglichkeit von Ivanti/DSM. Vorgehensweise ist bisher so:

 

- Dem Referenzclient wird das Paket Prepare Imaging zugewiesen.

- Nach dem Neustart ist in der DSMC das virtuell Image enthalten.

- Anschließend wird mit Capture das Image des Clients gezogen und ein OS-Paket erstellt mit OS Setup Sources etc.

- Diese Schritte klappen alle wunderbar nur das Installieren mit diesem OS-Paket auf einem neuen Client bricht immer ab: Failed to restore....

 

Unser Ziel was es von einem Client das Image zu ziehen und so das Image auf mehreren Clients zu installieren. Die Treiber sollten ja unabhängig gezogen werden oder sehe ich das falsch?

 

Ich wäre echt dankbar wenn mich hier jemand mit seinem Fachwissen unterstützen könnte, da wir gerade in der Testphase sind und noch keine Imageerfahrung haben/hatten.

 

Vielen Dank

Task has been completed email to include Team Email if Priority is 1

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We have some logic being used on our task emails.  Depending on the priority and service it will send to different groups.  For example.

 

$(if Priority == "1"  then "itmgrs@ourcompany.com; ithelp@ourcompany.com"  else "")

 

And

 

$(if Priority == "1" && Service == "Applications"  then "appsup@ourcompany.com; karl@ourcompany.com"

  else "")

 

We want to add one more so the Team Email be included if it is a P1.  I tried this syntax but it does not work.

 

$(if Priority == "1"  then "$(TeamEmail)"  else "")

 

Any suggestions?

EM Base Line from PS Central Europe Team

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The professional service them Central Europe or D/A/CH use a base line configuration to make the installation faster and have a red line in the configuration.

 

Supported Operation System: Windows 7, Windows 8.1, Windows 10, Windows Server 2008r2, Windows Server 2012r2 and Windows Server 2016

Computer Type: VDI, TAB (Tablet), NB (Notebook), WS (Workstation)

 

This configuration are the start point and then we can added snipped for Microsoft Office , DataNow  in the configuration.

All points with "modify" in the policy part need a Modifikation for  the end Environment.

PXE TFTP Boot Issues Windows 10 1709

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If you are having issues with a machine that is a pxe rep not allowing machines to actually boot and get the TFTP time out issue, look into the windows firewall settings. See attached pictures for new rules you need to create to allow connections to pass through correctly. The firewall in Windows 10 Release 1709 are way more in depth than previously. However these rules do not have to be limited to 1709 exclusively.

seattleman1969

 

J


Request Offering (Multi-Select) List choice "Other" to make another object visible

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I am using a Multi-Select List

Example:

  • Choice One
  • Choice Two
  • Other

 

Desired behavior:

If "Other" is selected either alone or with other choices, then a TextBox becomes visible.

 

When "Other" is selected, I can get another Object (Text box or other object) to be visible.  I am having trouble getting the additional object to appear when "Choice One" or "Choice Two" (or both) are selected with "Other".

 

I have tried:

Case

     When ListBox in ("Other")

     Then true

Else false

 

That works when "Other" is the only choice made, but if "Other" and something else is selected, it does not work.

Windows 10 Inplace-Upgrade für Remote-User

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Hallo zusammen,

 

kürzlich kam bei einem Kunden die Frage auf, wie man das Windows 10 Inplace-Upgrade am geschicktesten auch Usern, die sich per VPN von Hotels, Heimarbeitsplätzen oder sonstwie unterwegs einwählen, anbieten könnte.

 

Das neue Template für das Inplace-Upgrade, das über einen Installations-Parameter das zu verwendende OS Setup File Package referenziert, ist ja sehr schick, aber funktioniert natürlich nur in Umgebungen wirklich sinnvoll, wo eine Verbindung zum Depot mit LAN-Geschwindigkeit besteht. Gerade in ländlichen Gebieten plagen sich User noch teilweise mit einstelligen MBit-Bandbreiten beim Internet-Zugang herum und da macht es ja keinen Sinn, das Paketverzeichnis als Laufwerk zu mappen und von dort das Setup zu starten...

 

Der Kunde hätte gerne, dass in einem solchen Fall das OS Setup File Package (auf Anforderung) in den Repository Cache gestaged werden kann - unter Ausnutzung aller bekannten Mechanismen wie Checkpoint Restart, Bandwidth Throtteling oder Neighborcast - und das Setup dann lokal aufgerufen werden kann.

 

Stand heute gibt's sowas im Produkt ja nicht. Mein Vorschlag war im ersten Ansatz, die Sourcen per Robocopy in ein lokales Temp-Verzeichnis zu kopieren, aber das kann natürlich die genannten und wünschenswerten Eigenschaften des Stagings nicht nutzen.

 

Was meint ihr: will man sowas haben? Soll ich im Uservoice-Bereich einen Feature Request dazu aufmachen?

 

Allerdings kommt man, wenn man über den Wunsch auf Anforderung stagen zu können, nachdenkt, sehr schnell vom 100sten ins 1000ste. Zu Bedenken wären z.B.:

  • falls ein Paket on demand gestaged wird, wann darf das aus dem Repository Cache wieder gelöscht werden?
  • was passiert, wenn ein Paket, das ein anderes Paket im Repository Cache erwartet, ausgeführt wird und das andere Paket ist noch nicht gestaged? Wird dann ein Emergency Staging ausgeführt und der Installer wartet so lange? Oder geht er raus mit "abhängiges Paket noch nicht im Cache"? Oder geht es auf rot? Oder ganz anders?
  • was passiert bei Deinstallationen, Änderungen, Neuinstallation oder Reparaturen? Muss ggf. ein abhängiges Paket nochmals gestaged werden (großes Datenvolumen, lange Übertragungszeit), wenn es nicht mehr im Repository Cache vorhanden ist?

 

Fallen euch womöglich noch andere Implikationen ein, die man bei so einem Feature / FR beachten müsste?

 

Oder gibt es womöglich andere gute Ideen (außer zwei Pakete zu haben und den Remote-Usern das Paket mit den Sourcen im Extern$-Verzeichnis zuzuweisen), wie man das Windows 10 Inplace-Upgrade an schmalbandig angebundene Arbeitsplätze ausliefern könnte?

 

Danke für Feedback, Infos und Ideen, Grüße

Frank

window calculation not working in workspace but works fine in Webdesk

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I have the the following calculation, which works fine in Webdesk but in workspace the 3 attributes  NSR_%  are not hidden when i open the window.

 

Any idea, what i can check to fix it?

 

Ivanti Workspaces App

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Is anyone using the "Ivanti Workspaces App", if so how have they configured it?

 

I have read the page from the documentation and I am struggling with this,

 

We have

  • 1 webserver on our DMZ which has no link to our Active Directory, so using token authentication fails.
  • 3 webservers on our Internal Network (load balanced) which is using token authentication for workspaces and is working fine.

 

The part about configuring your DNS, is this referring to our external DNS Server or our Internal DNS Server.

 

Darren

application invisible due to uncommon character

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In order to get an application at the bottom of an alphabetic list, we added a uncommon character. 

 

The application is succesfully sorted at the bottom of the list and still functions, however, it can not longer be found in the RES One Workspace Console.

 

 

This means it is no longer possible for us to either disable/delete/edit the application. Which is a severe problem.

 

Can anybody help us with deleting the application without using the (malfunctioning) Workspace Console? We have access to the RES One DB.

Service Desk Integration with a Mobile Solution

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We are currently implementing a Mobile Solution which can integrate both ways with Service Desk, this will be used by field based staff on-line and off-line, and have the capabilities of signature capture.

 

I am looking to use a web service to send information out of Service Desk, and API's to return info back into Service Desk.

 

I am developing processes to cater for these calls, so that both applications follow the same process.

 

However I have an issue, when I am trying to configure the webservice, I can connect to the url, however when I try and right click on the parameters field to load a xml template i don't get an option to.

 

This is something which I have never configured so in dark whats need to be setup at both ends. This is a screen shot of what I get.

 

webservice.png

User Citrix receiver 4.4 not saving account id.

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Every time when a non persistent view VDI user login into his\her desktop, citrix receiver needs to be configure and add account details every time.

in previous version user was getting citrix receiver log on screen automatic but currently we need to add account or email id every time to get log on screen.

 

Can any one help on this issue.

 

We are using EM 8.5 first version.

With Non persistent Vmware view VDIs.


What is the correct PO number for Wavelink TE client for ANDROID?

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What is the correct PO number for Wavelink TE client for ANDROID? I have seen only Windows version product numbers...

Teams - Active/Inactive - Handling pending items?

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Good day.

 

Our Team structure mirrors our organizational structure. Business needs drive the need for new teams. Sometimes a single team is split in two, other times two teams are combined or replaced an entirely new team name.

 

We realize we need a Status field of: Active/Inactive to stop retired team names from showing in selection lists.

 

In such a situation, how do you handle existing incomplete work?

 

Example:

December 1 - Team A gets a Service Request for  Desktop Apps Engineering - Request is unfulfilled (we have to order something that is backordered.)

 

January 1 - Desktop Apps Engineering is merged with the Desktop Operations team. All team members have a new primary team.

 

January 15 - Team A receives order and completes the SR.

 

February 1 - Metrics for Completed work is run for January. (The Desktop Apps Engineering request shows up as the old team.)

 

July 1 - Metrics for Completed work is run for January through June. (Management does not want to see a Team name that existed for a prior year even if the work was done this year.)

 

Has anyone had to contend with a similar situation? You folks are creative, how would you consider handling?

 

Thanks for any suggestions you might have. Once we figure out what we will do I'll post back to this discussion.

 

Best Regards - Mark.

htmldialog.exe not displaying html formatted code correctly?

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When I use HTML tags in the Distribution and Patch settings User Message the formatting for the tags I presented.
New Bitmap Image.jpg
I wrapped it entire dialog with

<Center>YOUR WINDOWS 10

UPGRADE IS READY TO BEGIN</center>

 

but when I do that I get a dialog with the name of that task listed twice and a large blank space before the text. 

Log amount of time to complete a task

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We want the ability for a project manager to assign tasks to individuals.  So we created a Project Management module.  A project can be created and have tasks associated with a project.  Tasks then are assigned to an analyst.

We want to have an analyst log the amount of time they spend on doing a task.  I want them to open the task window, have an action, Add Time, that opens another window where they can add the amount of time (decimal format) they've worked on the task, select Enter, and have that time added to whatever was already entered - a running time for the task.  For a given task, there may be several times entered.  An analyst may work 1 hour one day, 2 hours the next and so on.

I want the total time for a task to show on my task window.  As the analyst adds time to a task, this total time will increment accordingly until the task is completed.

 

I've create a business object (BO), ProjectTaskTimer, and made it a collection on my ProjectTask BO.

In my BO ProjectTaskTimer, I have an attribute, AddTime.

 

In my BO ProjectTask, I have attributes LastAddedTime, TotalTime.

There can be multiple times logged for a task, so LastAddedTime is a calculation

import System

static def GetAttributeValue(ProjectTask):

Value = ProjectTask._ProjectTaskTimerCol._CumlativeTime

return Value

When I test this calculation in the console I get:

'Touchpaper.Framework.Data.DataObjectListProxy._LastAddedTime' not found

 

Is this because LastAddedTime is coming from a collection and the calculation cannot determine what value is to be used?

 

I feel I'm going down the wrong path on this one.

 

I'm open to other ideas on how to approach this.

Inspect and Real-Time Inventory not working on 2016.3 Agent

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Hello all,

 

The Inspect option does not display information, it states: "unable to contact the device". In the agent settings, I have Real-time inventory and monitoring checked, please see the screen shots below:

 

 

Also, I found the older agent works just fine with the inspect option, I've compared both agents and all settings appear to be the same.

 

Thank you!

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