Hello There,
I managed to import AD Security Groups into Service Desk. However, I want to import (map) the members of these security groups to be members of the groups that were created in Service Desk. I managed to find an attribute in AD that lists the users groups (The groups that he is a member of). What is the best way to get these users automatically added into the Service Desk Groups?
[LDMS 2016]
I want to use port 443 and i don't want to use port 80??
So,Is it possible ? if i use port 443 instead of port 80 in the core server
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thank you.
My goal is to send data to Velocity client. For this reason I am using an intent on my custom Application. the code is the following:
public void SendToVelocity(View view)
{ Intent sendIntent = new Intent(); sendIntent.setAction("com.wavelink.intent.action.EMDK.SEND"); sendIntent.addCategory("android.intent.category.DEFAULT"); sendIntent.putExtra(Intent.EXTRA_TEXT, "RFID data"); sendIntent.setType("text/plain"); if (sendIntent.resolveActivity(getPackageManager()) != null) { startActivity(sendIntent); }
}
However the above code does not get inside if statement. This means that it can not resolve current intent action.
My questions are:
We want to log the time an analyst works on a given task. We want a simple Start Timer/Stop Timer action. I've looked at the build in Start Clock/Stop Clock actions but this seems to me to be based on a business calendar as used in Incidents and Changes. I don't see the relevance here with using Tasks. If someone has an answer for using built in Start/Stop clock, then I'm open. In the meantime, I've tried to create my own timer for my tasks.
Basically, I'm proposing a process (as below) that when the action, Start Timer is clicked, it automatically sets the TimerOn value to DateTime.Now. This is accomplished through the automatic action, TimeLog that uses the window below and setting the TimerOn value by using the following calculation:
import System
static def GetAttributeValue(ProjectTask):
Value = DateTime.Now
return Value
When the action, Stop Timer is clicked, it automatically sets the TimerOff value to DateTime.Now. This is accomplished using the same process as above, but now setting the TimerOff value using the same calculation.
The next automatic action, uses the same window and calculates the TimeLogged value using the following calculation:
import System
static def GetAttributeValue(ProjectTask):
DeltaTime = ProjectTask._TimerOff - ProjectTask._TimerOn
if TimeTaskTotal = 0:
TimeTaskTotal = DeltaTime
else:
TimeTaskTotal = TimeTaskTotal + DeltaTime
ProjectTask._TimerOn = 0
ProjectTask._TimerOff = 0
return TimeTaskTotal
So nothing is not working.
I created a couple of string attributes, strTimerOn and strTimerOff to try and debug the calculation, but they don't show any values when the actions are run.
My process logic seems plausible to me, yet the execution is failing. Anyone care to help?
My Project Task window
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My Project Task process
For organizations that wish to disable auto win10 updates, the below is a useful hack. However, this does not prevent an end-user from going to System Settings and clicking the button "Check for Updates". When this happens, not only will they receive patches, but v1709 will be installed.
If you wish to prevent users from being able to self apply patches to their systems and only be allowed to be patched from EPM, please follow the following.
Apply the below registry entries and once applied users will see the message below
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"DeferFeatureUpdates"=dword:00000001
"BranchReadinessLevel"=dword:00000020
"DeferFeatureUpdatesPeriodInDays"=dword:00000168
"PauseFeatureUpdatesStartTime"="2018-01-01"
"DeferQualityUpdates"=dword:00000001
"DeferQualityUpdatesPeriodInDays"=dword:0000001e
"PauseQualityUpdatesStartTime"="2018-01-01"
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"NoAutoUpdate"=dword:00000001
"AuOptions"=dword:00000002
Using telnet client 7.0.12. Im trying to create a workstation ID of "rf" and the last octet of the IP. Everytime I do this, it ends up being RF101. I dont know where the 101 comes from....it isnt from my IP address. Any ideas?
Is there any known problems with updating from 2015.1.185 to 2018.1 ??
For applications that require IE to be the default browser for applications and you need it for any user that may login, you will need to apply the following attachment for any user logs in. You will also need to apply this after a version change example 1607 - 1709.
Has anyone else had problems with this control not working in IE(11)? I've tried enabling just about every property I can find within IE, however, the attachment fails to get added to the SR once it is submitted. It seems IE is the only browser where this issue is occurring.
Create SR
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Review SR
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Submitted SR
Hello All,
I'm working on a project to decommission our previous helpdesk software and import the knowledge leftover into a SQL Server (or something of the like). I'm curious if anyone else has gone through this project and how its worked for them? Also, anyone have any experience with importing knowledge from a SQL Server into ConnectUs?
I'd appreciate any suggestions! Thanks in advance.
I have one user who has a locally attached scanner and needs ScanSnap software. Surprisingly (well not really) its not easy to configure a rule.
Most of the files are located in C:\program files (X86)\PFU\scansnap
I don't see any EXE files being denied. However, I see .tmp, .log, .raw files being denied. Attached are screen shots. Your assistance is appreciated!
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We try to run a task "Execute Windows PowerShell script" with the script from the "Script" tab. We selected the "Override execution policy for this task" because the cmdlets we try to use needs elevation.
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But the output (Console Error) says: "Unable to set execution policy.". If we don't enable the override option, the script runs, but fails because of the need for elevation. Any tips?
i need to change the service name on incident was created via email
I'm running 2016.3 No patches
Do we not reset package hashes in 2016.3?
I'm running 2016.3 no patches
When I try to push out a updated Agent I am getting a lot of failures. So I made a batch file to run the self-contained agent with domain admin credentials and I have better luck with it,
More then half the computers are logged in as power users and fail the conventional agent push. so I'm assuming the Normal agent push is trying to use local system credentials is trying to access a remote share.
1. Is there a way to change what credentials the agent runs under?
I need a report overview with the number of user sessions per day. This I need to calculate the difference in the price between named and concurrent licenses.
Hallo zusammen,
ich habe das Problem, dass ein Script lokal ausgeführt funktioniert, aber per DSM CallScript das Ergebnis verfälscht.
Das Script soll den Zielpfad eines links ändern also von z.B. "c:\temp\Benutzer Ordner" in "c:\temp2\Benutzer Ordner".
Wenn ich das Script lokal ausführe klappt es einwandfrei. Führe ich das Script mit DSM und CallScript aus ist das Ergebnis "c:\temp2\Benutzer_Ordner".
Führe ich das Script per Befehl " ExecuteEx('%WINSYSDIR%\WindowsPowerShell\v1.0\powershell.exe','-file "c:\temp\link_veraendern.ps1"','')/?/TL " aus, bleibt das Script hängen.
X64 sollte irrelevant sein, da das Script auf einem X86 Betriebssystem ausgeführt wird.
Die Execution Policy steht auf Unrestricted (zum testen).
Hier die LOG Einträge
| 15:14:58.333 2 | nilsPipe: NPI: -> ExecuteEx('C:\Windows\system32\WindowsPowerShell\v1.0\powershell.exe','-file "c:\temp\link_veraendern.ps1"','')/? |
| 15:14:58.333 2 | nilsPipe: NPI: Command line logging has been enabled. |
| 15:14:58.333 2 | nilsPipe: NPI: To disable it, enable the flag 'Do not log command line parameters' of the command |
| 15:14:58.333 2 | nilsPipe: NPI: Execute: 'C:\Windows\system32\WindowsPowerShell\v1.0\powershell.exe' |
| 15:14:58.333 2 | nilsPipe: NPI: Waiting for process... |
Ich bin mit meinem Latein am Ende
Hoffnungsvolle Grüße
Mischa
Hallo zusammen,
bei folgendem Skript werden bei einer Ausführung (egal ob ExecuteEx oder CallScript) im DSM die Leerzeichen im Pfad durch Unterstriche ersetzt. Führt man das Script händisch aus, klappt es wunderbar.
#shell zur bearbeitung laden
$shell = new-object -com wscript.shell
#links abrufen
get-childitem -Path C:\Users\$OU-test\Desktop -filter *.lnk -recurse | foreach {
#link öffnen
$lnk = $shell.CreateShortcut($_.fullname)
Write-Verbose $lnk
#alten Pfad speichern
$oldpath= $lnk.TargetPath
Write-Verbose $oldpath
#alten pfad gegebenenfalls ersetzen
$newpath = $oldpath.Replace("U:\test1","U:\test2")
Write-Verbose $newpath
#neuen Pfad in geöffnetem Link einfügen
$lnk.TargetPath = $newpath
#Link speichern
$lnk.Save()
}
Das Script soll bei allen Links im Desktop Ordner des Users, bei denen im Zielpfad "U:\test1" vorkommt mit "U:\test2" ersetzen.
In den Ordnern gibt es allerdings Links mit dem Zielpfad "U:\test1\sehr lang".
Diese werden in "U:\test2\sehr_lang" umbenannt. Ist schonmal jemand auf dieses Problem gestoßen und kann mir sagen woran das liegt und vor allem ob man das irgendwie umgehen kann?
Vielen Dank für die Hilfe
Mischa
As part of our counter support, we want customers to check in. This is new for us. One of the biggest reasons we've found people are resistant is that the way the check-in process works is best suited for new tickets. Sometimes, a customer is there for an existing ticket, and doesn't want to create a new one. Also, sometimes they just have a quick question and would prefer not to fill out as much as a new ticket requires.
With this, we are exploring the possibility of a new object "Counter Checkin" which will then either attach itself to an existing ticket or create a new one, depending on what the customer chooses, and is extremely limited in required information. I'm looking for options on how to implement, and would prefer to not create a new incident for each counter checkin as this would entail adding several attributes to every incident record, and just seems bloaty to me. Any ideas?
Thank you!
Can someone confirm if possible.
I have a Quick Action in a workflow that invokes a web service call; all works fine.
I can't see any way to bypass this Quick Action based on a Global constant (ie WebServiceIntegrationEnabled" true/false value) as "IF" etc all target an attribute rather than allow an expression as I need to check the Global Constant value.
Am I missing anything and is it possible?
Julian
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