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Installing a second application server

April 20, 2018, 1:18 am
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IT have attempted to install a second application server - with the intention to use the ivanti 'built-in' load balancing rather than a physical one. Normal operation continued ok, but both workflow and email services at least only seem to work from one server at a time - I am seeing constant login (email) and timeout exception (workflow) errors from either one server or the other in the Logs workspace.

 

I presume it has not been configured correctly but we are unsure where - are there any instructions for this anywhere or does anyone have any advice or experience with this? We are considering switching to physical load-balancing instead but i would prefer not to if possible.

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Why my calendar did not shows using self service role

May 2, 2018, 11:59 pm
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I created top-level tabs with calendar workspace, but it is not available when I log in as a self-service role.

ss3.pngss2.png

 

As I noticed, the calendar appears when I select assigned bundle: none at licensing tab.

ss1.png

So, my question is, what are the correct configuration should I do? Should I select self-service in the assigned bundles or not?

Does it have an effect on future works?

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Upgrading from 2016 to 2016.3 failes on WebSiteConfig-ServerAuthentication-SSL with error 1168

April 18, 2017, 10:03 am
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So im currently attempting to upgrade landesk to 2016.3 from 2016, i ran into this issue while upgradeding and a coworker pointed out a fix while i was trying to get support.

 

The installer dies at "Configuring SSL settings for ServerAuthentication website"

 

The following entries are present in the install log:

 

YYY-MM-DD HH:MM:SS INFO: Executing command WebSiteConfig-ServerAuthentication-SSL     (SetupController.ExecuteNextCommand())

YYY-MM-DD HH:MM:SS INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/landesk/managementsuite/core/ServerAuthentication" /section:access /sslFlags:SslNegotiateCert /commit:apphost     (Launcher.ExecuteXmlCommand())

YYY-MM-DD HH:MM:SS ERROR: Execution of WebSiteConfig-ServerAuthentication-SSL completed. Return code: 1168, State: Failure     (SetupController.ExecuteNextCommand())

 

I resolved this by changing the bindings from a specified ip to All Unassigned and then performed an IISreset.

 

This allowed the installer to continue.

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Projektverzeichnis nur kopieren falls Bedingung erfüllt wird

May 2, 2018, 8:53 am
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Hiho,

 

ich möchte bei einem Paket vor dem kopieren des Projektverzeichnisses eine Abfrage machen. Falls diese mit einem Ja beantwortet wird soll er das paket ausführen und das Projektverzeichnis kopieren. Falls Sie mit Nein beantwortet wird soll das Paket abgebrochen werden und auch kein kopiervorgang des Projektverzeichnisses durchgeführt werden. Ist das möglich?

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NVMe per WMI erkennen?

May 2, 2018, 8:21 am
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Hi Leute,

 

hat hier schon Jemand versucht ein NVMe Drive per WMI zu erkennen? Hintergrund wir haben hier ein Notebook Modell bekommen wo ein NVMe Drive und eine SATA HD eingebaut ist. Die SATA HD ist Physicaldrive 0, welches dann entsprechend von DSM formatiert wird.

 

Jetzt möchte ich in das DSM Partitionierungsskript eine Erkennung einbauen. Wenn Disk1 = NVme set disknumber=1.

 

Ich hab dann mal ein wenig mit dem WMI Explorer experimentiert. Leider wird dort der InterfaceType in der Win32_DiskDrive Klasse als SCSI ausgegeben:

 

 

Man könnte jetzt noch mit PNPDeviceID rum experiemntieren und vielleicht so die Info filtern. Übersteigt dann aber etwas meine Bat Kenntnisse da das ja alles in .BAT sein muss.

 

Habt ihr sowas schon mal versucht?

 

Ich hab hier noch das gefunden:

 

How to: query disk information by WMI from Hard Disk Sentinel

 

Das funzt aber nur mit installierten Hard Disk Sentinel :-/

 

Bin für jede Hilfe dankbar!

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How do I translate the 'Save for later and Review and submit' buttons in Self Service mobile?

May 3, 2018, 2:38 am
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Is it possible to change the Save for later and Review and submit buttons displayed when submitting a Service request in the role Self Service mobile? I have tried the administrator role in the Self Service mobile, but no options to change the buttons. I have even tried to look for them in the Translation tool but since I don't know what the buttons are called I couldn't find anything.

 

We are using Ivanti Service Manager 2017.3.1.30958

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list of ports needed for Heat Service Management 7.2

May 3, 2018, 2:33 am
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Is there a document that tells you which ports are needed for the installation of Heat 7.2?

 

I am about to do a new installation with a separate Application, database and web server on a very 'locked down' environment but I can't find any details in the installation document I have.

 

Many thanks

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HOWTO Install Tenant management add-on

May 3, 2018, 2:58 am
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Hi

Can sambody help me howto install  Tenant management add-on to LANDSESK.

Where I get this add-on  I cannot  find it on market place (what is corect name of this add on)

 

 

Thank You

Jiri Frankl

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object permission - visability depending on service in problem

April 23, 2018, 1:27 am
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At the moment IT an Facility Management can see all Problems.

In Incident I changed this so that Facility Management can only see its own Incidents

--> I used the  object permissions on that role --> "Update and View records where Incidents Service is equal to FM:xxxx"

 

In Problem by default I have list for services instead of the service field.

 

So the same as in Incident does not work as the service field does not contain data.

 

One Idea would be to use the relationship CiAssociatesProblem. But this does not show up in the dropdown

A simple workaround would be to fill in the Service field with the first one form the tab Service. But then I would have problems when a Problem concerns more than one service (which I think was the Idea of the list here).

 

Any Ideas how to get the relationship in here so that only the defined roles are allowed to see/edit the Problem?

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LANDesk-Server für PXE-Verteilung einrichten will nicht funktionieren

May 3, 2018, 3:46 am
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Hallo!

Ich muss die OS-Installation von herkömmlichen PXE-Server auf LANDesk-PXE portieren, aber es funktioniert nicht. Die Dokumentation ist auch irgendwie lückenhaft. Vielleicht kann mir jemand, der schon OS-Verteilung über LANDesk praktiziert, auf die Sprünge helfen.

Im DHCP-Server habe ich Option 66,67 deaktiviert und eine 43 so konfiguriert, dass der LANDesk-Server gesucht und auch gefunden wird.

Wenn der Client aber dann das PE-Bootimage sucht, schlägt es fehl mit der Fehlermeldung: "Could not locate boot server".

Das ist aus meiner Sicht auch logisch, da auf dem LANDesk-Server kein Bereitstellungs-Dienst läuft.

Ich habe den "Selbstwahldienst für Subnetz" aktiviert und konfiguriert.

Ich habe die Preboot-Einstellungen vorgenommen. Dabei ist mir aufgefallen, dass ich zwar das Bootmedium erstellen kann, aber es gibt keine Aktivierungs- oder Bereitstellungs-Option.

Was muss ich also noch tun, um dem anfragenden Client die Möglichkeit zu geben, das Start-OS zu laden?

Vielen Dank im Voraus

Frank

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Change language for policy change request

May 3, 2018, 8:33 am
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Upgrade to to 8.6

April 18, 2018, 9:09 am
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We are performing an upgrade on our management Center and Environment manager, I want confirm if all users need to be logged out of our VDI environment that is managed by Appsense.

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Addind additional Outgoing SMTP Server

May 3, 2018, 7:54 am
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Hi,

Is it possible to add additional Outgoing SMTP server, in order to specify different from address in notification

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Is there a way to get Ivanti to display the Windows 10 version number or friendly/marketing name?

May 3, 2018, 9:02 am
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Running Ivanti 2017.3

As we move to more and more Windows 10 machines into our environment we see a need to be able to distinguish Windows 10 versions quickly and easily.  Currently, the only way I know to distinguish Windows 10 versions is to display the Computer.OS.NT Info.Current Build field.  For a Windows 10 Creators Update 1703 this is the Microsoft build number which is 15063.  is there any way to display it as 1703, a name much more familiar to our techs.  I imagine a script could be written that queries the machine version and stores the info in a custom field that could be displayed but I was hoping there was an easier way.   If I've overlooked something simple/obvious please go easy!

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How to publish provisioning template to Portal?

March 1, 2018, 8:44 am
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I have seen references in some places about being able to publish provisioning templates in the portal.  But no matter what I do, I am unable to get it to show up in my portal.

 

About the Portal Manager

Adding items to Portal Manager

The default Portal Manager deployment doesn't include any launchpad items. Use software distribution to add items to Portal Manager.

Items you can add to Portal Manager include:

  • Mobile Android and Apple iOS packages
  • Universal links, streamed documents, and OS provisioning templates

 

This is what I ended up doing, though it did not work.

 

I created the os provisioning template and added actions.  In Distribution Packages I made a new universal package | Provisioning.  I included the template I had created before.  I created scheduled task, went into the task, associated it to my workstation, set it to policy push, kicked it off.  It shows as active in the progress window but nothing ever shows up in the Portal, even after I refresh it.  I can add and remove typical distribution packages and it is reflected in the Portal window, so I know I can get some things to work.

 

I looked around and have yet to find documentation showing how to do this.  Anyone know where such documentation would be?

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field visible only if it has data in it

May 3, 2018, 9:46 am
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I would like to have a field only visible if there is data in it.

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Validation Error when adding a field to a business object

May 3, 2018, 9:57 am
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Trying to add a field to a business object, issue happens in both production and dev.

 

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File Type not enabled for viewing in Preview Pane in Goldmine - can't figure out how to add file type

May 3, 2018, 8:20 am
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is there a way to change the default appsensevirtual directory location

May 3, 2018, 12:06 pm
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Looking to make the AppSenseVirtual directory reside on a writable volume VMDK that can be mounted in a non-persistent VDI environment.

I want the cache to live on a VMDK rather than c:\appsensevirtual to avoid potential issues if the Personalization Server is inaccessible when the VDI is spun up.

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Issue publishing CI for selection in WebAccess.

May 3, 2018, 9:05 am
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Hello,

 

I have a Service CI that I am trying to make selectable from within WebAccess for both EndUser and Analyst customers. I am not sure why I cannot get it to display as needed and am hoping someone can point out the likely simple step I am missing. Below is the request view from an End-User perspective. As you can see I can select the Request Type of "Task Group Template" and I have a series of Service Items to choose from.

NonAnalyst.png

 

The problem is that I am missing a service from the list that I hove tried over again to publish for display to non-analysts. As you can see in the image below it appears for analyst users just fine.

AnalystView.png

 

All of these service items under the folder "Task Group Templates" have been published to all users and their individual CI configurations are identical. Can anyone help explain why this option is disappearing between roles?

Publish.png        PublishSettings.png

 

I appreciate any tips or suggestions. I can also provide more details if needed. Thank you!

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