Hi, we have installed an application which requires a dcom regstrattion. After this (and roll out the read-only images with Provisioning Services) when log in as user (and Ivanti is loaded) the start menu is totally frozen. Desktop icons can be opened but nothing further. Does someone has any idea what this can be?

I have been put to a new challenge.  The challenge is to be able to designate tickets as "Confidential" because it is security related and may contain SSN and DOB, or it contains patient HIPAA information.

Is anyone working with a configuration that allows the creation of confidential secure tickets that may may only be seen by either a specifc team, or is password protected?  These could be Incidents that are created in the SDA role.  Can there be a flag that can be checked for any ticket that would require a password, or a team; i.e., Security that could only be visiable to only members of that team.

Thank you,

Kim

Hi Leute,

ich arbeite grade an einem neuen Installations Template und probiere mit RegSearchFolder rum. Habt ihr den Befehl schon paar mal eingesetzt? Ich verstehe nicht genau was mein Paket da tut. Hier einmal das Log:

18:05:50.275 2

---->Starting uninstallation of "Inst - Mozilla Firefox 52.8.0 (Template Test)"

 

18:05:50.290 2

-> Set('SetupFile','Firefox Setup 52.8.0esr.exe')

 

18:05:50.306 2

-> Set('SetupParameter','-ms')

 

18:05:50.306 2

-> Set('RegistryDisplayName','Mozilla Firefox 52.8.0 ESR (x86 de)')

 

18:05:50.306 2

-> Set('UninstallParameter','-ms')

 

18:05:50.306 2

-> Set('DisplayVersionValue','0')

 

18:05:50.306 2

-> Set('RegKey','0')

 

18:05:50.322 2

-> Set('CheckAllowed','0')

 

18:05:50.322 1	Evaluating condition "not CheckInstallMode(imReinstall)"
18:05:50.322 2	Condition TRUE	-> entering IF part

 

18:05:50.322 2

->  Set('CheckAllowed','1')

 

18:05:50.322 1	Evaluating condition "CheckInstallMode(imUpdate)"
18:05:50.322 2	Condition FALSE  -> skipping IF part
18:05:50.322 2	Skipping command : Set

 

18:05:50.322 1	Evaluating condition "CheckInstallMode(imUninstall)"
18:05:50.322 2	Condition TRUE	-> entering IF part

 

18:05:50.322 2

->  Set('CheckAllowed','0')

 

18:05:50.337 2

-> Set('ProcessName','0')

 

18:05:50.368 2	-> RegSearchFolder('HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall','DisplayName','Firefox','0','RegReadPath',rsfString+rsfChkFullPath,rsfString+rsfChkFullPath)
18:05:50.368 E	Warning (Module:Main, Severity:0x03): Can't resolve variable RegReadPath

 

18:05:50.368 2

-> RegReadValueEx('HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\%RegReadPath%','UninstallString','Uninstall',)

 

18:05:50.368 1	Evaluating condition "not _Uninstall_=''"
18:05:50.368 2	Condition FALSE  -> skipping IF part
18:05:50.368 2	Skipping command : ExecuteEx
18:05:50.368 2	Skipping command : If
18:05:50.368 2	Skipping command : If
18:05:50.368 2	Skipping command : ExitProcEx

 

18:05:50.384 2

-> Set('exitcode','0')

 

18:05:50.384 2

-> ExecuteEx('C:\Program Files (x86)\Common Files\enteo\RepositoryCache\100278\rev\1\Extern$\Firefox Setup 52.8.0esr.exe -ms','exitcode','120')/?/TS

 

18:05:50.384 1	Evaluating condition "not _exitcode_='0'"
18:05:50.384 2	Condition FALSE  -> skipping IF part
18:05:50.400 2	Skipping command : If
18:05:50.400 2	Skipping command : ExitProcEx

 

18:05:50.400 2

-> : $BeginReinstallScript

 

18:05:50.400 2	-> : $BeginUninstallScript
18:05:50.400 1	xniSetup: Reverting to install mode [2010]

 

18:05:50.400 2	-> RegSearchFolder('HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall','DisplayName','Firefox','0','RegReadPath',rsfString+rsfChkFullPath,rsfString+rsfChkFullPath)
18:05:50.400 2	xniTools: searching for DisplayName ...
18:05:50.446 2	xniTools: Registry name DisplayName not found.
18:05:50.446 E	Warning (Module:Main, Severity:0x03): Can't resolve variable RegReadPath

 

18:05:50.446 2	-> RegReadValueEx('HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\%RegReadPath%','UninstallString','Uninstall',)
18:05:50.446 E	Warning (Module:Main, Severity:0x03):

Couldn´t open registry key 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\%RegReadPath% in HKEY_LOCAL_MACHINE'

Das System kann die angegebene Datei nicht finden. (0x00000002)

 

18:05:50.446 2	-> ExecuteEx(' -ms','exitcode','120')/?/TS
18:05:50.446 1	Loading NetInstall Named pipes client (nilsPipe.dll)...
18:05:50.462 2	nilsPipe: Checking status of NetInstall Service...
18:05:50.462 2	nilsPipe: Service status OK
18:05:50.524 2	nilsPipe: Piped installer started..

Im eScript aber:

 

!==============================================

!- Variables for Uninstallation

!

Set('RegistryDisplayName','Mozilla Firefox 52.8.0 ESR (x86 de)')

Set('UninstallParameter','-ms')

!

!==============================================

!==============================================

: $BeginUninstallScript

!==============================================

!=== Enable for x64 application

!RegSearchFolder('HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall','DisplayName','%RegistryDisplayName%','0','RegReadPath',rsfString+reUseX64Hive+rsfChkFullPath,rsfString+reUseX64Hive+rsfChkFullPath)

!RegReadValueEx('HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\%RegReadPath%','UninstallString','Uninstall',reUseX64Hive)

!ExecuteEx('%Uninstall% %UninstallParameter%','exitcode','120')/?/TS

!If not %exitcode%='0'

! If not %exitcode%='3010'

!  ExitProcEx(Failed,'The Setup %SetupFile% failed with %exitcode%')

! 

!=== Enable for x86 application

RegSearchFolder('HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall','DisplayName','%RegistryDisplayName%','0','RegReadPath',rsfString+rsfChkFullPath,rsfString+rsfChkFullPath)

RegReadValueEx('HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\%RegReadPath%','UninstallString','Uninstall',)

ExecuteEx('%Uninstall% %UninstallParameter%','exitcode','120')/?/TS

If not %exitcode%='0'

If not %exitcode%='3010'

  ExitProcEx(Failed,'The Setup %SetupFile% failed with %exitcode%')

!

Ich verstehe nicht wieso der laut Log nach "Firefox" sucht und nicht nach "Mozilla Firefox 52.8.0 ESR (x86 de)

Die Variable wird woanders nicht nochmal gesetzt. Jemand ne Idee?

Gruß

Alex

I am trying to use the UI Action to open an email that has prepopulated TO:, CC:, SUBJECT:, and BODY

Hello!

There's a specific business process which I have mapped to a workflow for the end to end process. This is linked to a button with a series of checkboxes on the form used for input, when users press the button (Invoke workflow quick action) it sets the workflow off. The problem I'm facing is that the workflow is likely to still be running when the user returns to the form and they have to refresh several times manually in order to see the changes - I want to ultimately make the ISM experience more intuitive, manage expectations and reduce the time clicking the refresh button.

Does anyone have any ideas/experience on how to add a visual indicator so that they know when to refresh (or refresh automatically after said time)?

E.g. Expression label linked to the workflow which shows as completed (think you would have to refresh anyway); stay in the loading screen until complete

TIA

Declan

I am attempting to link to specific filters on Self Service Mobile. In the OOTB there are several sections (IT Services, Facility Support, etc) that link to a specific search supporting the URL format: ./#serviceCatalog/filter/fee97b0c580f4cb18e648751061fe524

When clicked they filter to a section of the catalog.

These seem to be distinctive and different from the categories themselves as if I try to add a category GUID to the URL link it fails to filter to just that category section. It seems that I need to create a new search somehow and obtain the GUID for it. Am I on the right path?

For a new installation of Ivanti Management Suite we created a copy of the database connected to Service Desk.

After I changed the database configuration within the Data Connection in Service Desk, imports do not work and the log just gives me:

6/7/2018 3:49:23 PM : Import Started [TEST MODE]

6/7/2018 3:49:23 PM : There are no objects in the database to Import or the datasource could not be accessed. Make sure the datasource is not locked by another application or another user.

6/7/2018 3:49:23 PM : No Source Objects found

6/7/2018 3:49:23 PM : Import Ended

6/7/2018 3:49:23 PM : This import took 00:00:00

The views we address in the data connections stayed the same and were not changed name wise.

I am attempting to set a configuration up that I used in Service Desk for Self Service where there is a different section for My Open Tickets and My Closed Tickets. Looking at the My Items gadget of the Mobile Self Service interface, it seems that I get a single My Items gadget with the filtering occurring for both gadgets within the settings section.

By this description, it would seem that I am unable to add two My Items gadgets with two different filters on them. Is that correct or is there another way?

Hi there

I have two Questions and hope you can help me.

1. I want to Audit a Link field on BO CI

I was not able to reach this goal. When I try to Change the Link field to be autited, I get the following error:

Relationship is already audited, but I don't get any entries in Audit History when this relationship changes:

2. I want to Audit a linked Child Object

We implemented a Checkbox "ProtectionObject" for our CIs. If activated, a Child Object called "Threat" will be linked to the CI.

What I want is, that if an audited Field on a Threat-Object changes, the Audit Entries will also be shown on CI Audit History.

Any ideas?

Does anyone know if Ivanti have plans on supporting Group Managed Service Accounts for the Management Server services?

They've been around for quite a while now and allow administrators to get away from that age old problem of... "who has the service account password?"

In a 2017.3 environment, we have a preferred server that is also the replicator. When changes are made to the core's repository, we see that the changes are mirrored to the preferred server's share, but the sdmcache still contains the old data. Due to the amount of changes done by our team, the cache is outgrowing the drive due to outdated files that are still sitting in cache.

Is there a setting that we are missing?

We are starting to standardize software around the company (especially after the VP saw we had 9k+ products discovered), and while in SLM, I see many products we no longer use, and have no installs for that are in there.  I tried to delete the ones that were automatically discovered, but it seems to not allow it.  Am I missing something?  I only want to get rid of the ones that have zero installs, as many are old, unused products at this point.

Bonjour,

J'ai téléchargé ivanti endpoint security que j'aimerai tester. Lors de l'installation, il me demande une clé que je n'ai pas.

Avez-vous une clé de licence d'essai?

Merci.

We have just purchased 7 x Motorola MC9190 OS is Windows 6.5 and installed Wavelink Telnet CE V 7.3.265. This is configured to connect to a Pragma Session Manager on a Remote Server.

We are finding that the Scanners will lock/freeze/hang for an, as yet undetermined, period of inactivity. However the Pragma Session Manager still see's a live session and indeed I can log the user off from the Pragma Session manger which in turn resets the hand held terminal.

I have tried to configure Wavelink Emulation Keep Session Active to 30seconds however this has no effect.

It seem to me like something configured on the Hand Held is disconnecting or disabling any keypad input until the session is reset in Pragma.

Any thoughts?

I recently deleted a user PC (Windows 8.1)from All Devices and reimaged it with Windows 10 Build 1803 through Landesk and it named it same as the old name. I did this twice but the PC name is not getting picked up back to the All Devices for me to push applications. Then I have noticed that there was an entry under Pending Unmanaged Devices so I deleted that. I ran the inventory and vulnera scan from the client machine few times, shutdown and restart, install reinstall the client agent, also did a scan by IP from Management console and it picked up the existing name but no luck to get it to the All Devices. Is there the possibility that the old entry was still there somewhere?

I'll try renaming the PC with different name and see how I go.

Thanks in advance.

My organization is in the process of removing FLASH from our environment, but we still want the ability to use the Real Time Inventory and Monitoring.  So far I have not been able to locate anything that says this is possible.

This in the usual sense is not too difficult:

$(ForEachChild("ServiceReq#", RecId, "ServiceReqParam#.", "ParameterName + ': ' + ParameterValue + '\r\n'"))

The problem I'm facing is that I would like to use the ParameterDisplayName which lives under the ServiceRequestTemplateParam BO.

Any ideas how I can call this from a ServiceReq?

I have tried:

1 | $(ForEachChild("ServiceReq#", RecId, "ServiceReqParam#.", "GetBOValue(RecId, 'SvcReqTmplParamLink_RecID', 'ServiceReqTemplateParam#.', 'DisplayName') + '\r\n'"))

2 | $(ForEachChild("ServiceReq#", RecId, "ServiceReqParam#.", "ForEachChild('ServiceReqParam#', 'RecId', 'ServiceReqTemplateParam#.', 'Name') + '\r\n'"))

3 | $(ForEachChild("ServiceReq#", RecId, "ServiceReqParam#.", "EvalField('ServiceReqTemplateParam#', 'RecId', 'Name') + '\r\n'"))

I didn't get an error message on line 02 & 03, but I also didn't get anything.

Anyone able to help?

TIA

Declan

Hi,

I know that Asset Central is licensed "by Asset", but I failed to get more details about what "Asset" really means. A simple example to illustrate/clarify my question:

I have 1000 Desktops and 1000 Laptops. Each desktop have at least 1 monitor attached (CI relation) to it, some of them have 2 and more so in summary there is 1500 Monitors in my environment. I wish to have other CI's in database as well. For example 100 IP Phone , 150 Network Printers, 50 USB Printers etc. (cost management). Furthermore each hard disk should be recorded as separate CI (dedicated lifecycle) according to company policy.

So do I need license for each CI in database? What are the rules to calculate number of license needed? If I have 1 Desktop with 1 HDD inside and 2 monitors attached to it, I will use 3 licenses? What about Software License and Software Product (inside Asset Central database). By default Asset Central is configured to store information about Software in couple CI's (License, Product, Usage), so if I have 1 Software License, 1 Software Product (related to SW License) and 1 Software Product Usage (related to SW Product) I will use 3 licenses?

I am trying to remove the personalization for multiple users in version 8.6. I am trying to do it via a powershell script but keep getting an error. The version of powershell is 4. The script I am using is:

# $Var_PersonalizationServer is the name of the Personalization Server containing User Data

$Var_PersonalizationServer = "FQDN_SERVER"

# Loading Assemblies
# For PowerShell 2, use PSProxy3.dll
# For PowerShell 3, use PSProxy4.dll

[Reflection.Assembly]::LoadFrom("C:\Program files\AppSense\Environment Manager\Personalization Server\API\PSProxy4.dll")

# Prepare Connection to the Personalization Server
# By default, the connection to the Personalization Server will be made using Windows Authentication with the current user's credentials

$pmClient = [PSProxy]::Connect($Var_PersonalizationServer)

# Delete the user from the database
# Read in CSV file of user data
#$Var_CSVFile = Import-Csv "C:\support\AppsenseDelPersonalization\vsiloadusers.csv"

$Var_CSVFile = Get-Content "C:\support\AppsenseDelPersonalization\vsiloadusers.txt"

# Cycle through csv file deleting each user
ForEach ($Var_Username in $Var_CSVFile)
{
    $Var_Username.username
    $Var_Username_Del = $pmClient.User_GetByName($Var_Username,0)
$pmClient.User_Delete($Var_Username_Del.UserId, $Var_Username_Del.ModifiedTime)
}

$pmClient.Close()

This is the error

Cannot find an overload for "User_Delete" and the argument count: "2".

At C:\support\AppsenseDelPersonalization\AppsenseDelPersonalization.ps1:32 char:2

+     $pmClient.User_Delete($Var_Username_Del.UserId, $Var_Username_Del.ModifiedTime)

+     ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo          : NotSpecified: (:) [], MethodException

    + FullyQualifiedErrorId : MethodCountCouldNotFindBest

Hallo zusammen,

wir haben bei augenscheinlich allen MS18-05- Updates für Server 2008 R2 und Server 2012 R2 folgenden Fehler.

Die Rev. 1 der Patche wurde auf allen System ordnungsgemäß in der Pilotphase installiert. Am 15.05. wurden die Pakete auf Revision 2 erhöht (Catalog 2.0.2.4993).

Die Installation der Rev. 2 schlägt mit folgender Meldung fehl.

Script failed on line: 16 at command 'ExitProcEx' with error: Installation failed after 3 attempts  Interner Fehler. (0x0000054F)

In der CL5.log auf dem Client ist folgende Zeile zu finden

STWin32::CWin32Exception at FileStream.cpp:47: Could not create a file stream on 'C:\AdvPatchManagement\{58DE1D0F-427F-49E4-87DC-A0F02B532750}\windows6.1-kb4103718-x64_server_GER.msu': Error 2: Das System kann die angegebene Datei nicht finden..

Im entsprechendem Paketverzeichnis ist die Datei windows6.1-kb4103718-x64_server_GER.msu nicht zu zu finden, sondern nur diewindows6.1-kb4103718-x64_GER.msu.

In der entsprechenden Patch.bat steht folgende Zeile, die den augenscheinlich falschen Namen enthält.

set LSFN=windows6.1-kb4103718-x64_server_GER.msu

Laut Schavlik Patch Userguid ist die LSFN-Variable zur Definition des sprachspezifischen Dateinamen gedacht.

Ein löschen der Patche und APM neu synchronisieren lassen löst das Problem nicht. Das Problem muss scheinbar beim APM Katalog zu suchen sein.

Incident ist auf, leider habe ich wenig Hoffnung zeitnah eine Lösung zu bekommen.

Hat noch jemand eine Idee wie man das Problem umgehen könnte?

MfG

Christian