I know it is possible to add computers to the managed devices list via barcode web form, but then after they are imaged and the agent is installed can the system recognize the existing record and update it? I tried this, but the agent created a new record, rather than updating the existing one. I had hoped that if it found a record with the same device name, serial number, MAC address, etc., it would just update it.
Did I miss a step, or is this not possible?
Hallo zusammen,
früher war es so, das ein neues Paket, was noch nicht im lokalen Cache lag, beim antriggern geladen wurde und sobald es lokal lag installiert wurde und das komplett während des ersten antriggern.
Jetzt ist es bei mir so, das beim ersten antriggern der Download angestoßen wird, aber das Paket nicht installiert wird und in der Console als noch nicht installiert angezeigt wird und die Mitteilung dahinter steht, dass der Download unterbrochen wurde.
Wird die installation dann das nächstemal angetriggert funktioniert die Installation.
Da ich das früher nicht hatte wundert es mich schon etwas.
Grüße,
Oliver
I implemented a triggered Action on CI.Computer to Update CI.Monitor.Location when CI.Computer.Location changes. This works pretty well.
I also want to Update CI.Monitor.Location when new monitor is linked to computer. But the expression used seems not wo work in this case.
I use Rule Action “Run for Child” followed by “Update Object” to update Monitor Location. Expression used in Location Value: $(ChildFold("CI#Computer", RecId, "CI#.", "$(Location)", "+"))
As I wrote, this works pretty well when I trigger this on CI.Computer.Location change. But nothing happens when trigger is a relationship Event “on Link”.
Any ideas?
Hello to the community
Recently we have deployed Ivanti 2017.3 in our company (replacement of old Landesk 9.0).
We make provisionning on it of our Surface Pro Windows 10 since 2 months without problem
Today, impossible to do it, i have a white screnn instead of the screen Ivanti asking my domain account to select the template.
Boot PXE and loading WIM OK:
All seems OK after :
Then, white screen and nothing else (at this step, it should open an ivanti page with step count and a popup asking my domain account to select the template to install) :
Our server has been rebooted this noon, but still the same.
Can someone help me ?
I'm novice with Ivanti, no knowledge of it.
Thanks for help.
Sébastien
hello,
i got the following error when adding a license key for a datalogic device remote control.
Hi
This is happening to us frequently. We have several mailboxes set up to handle emails from a number of sources. Every so often (seems at least 3-4 times a week) we are having to restart our inbound mail queue and mark messages as unread. Once we've done that, they process fine, and incidents are created as per our process/mappings etc. However, it's causing problems for us because we can't continually monitor the mailbox to check everything is processing, and we're finding that support staff in other parts of the organisation are alerting us to the problem, which makes the system look bad in their eyes. Can anyone help?
Any suggestions appreciated (except turning off incoming email - unfortunately I have already lost that battle!).
Thanks
Julie
(NB: currently on LDSD 2016.3 in case that matters)
I want to add some URLs as attachments to a business object (2017.3) using the SOAP API.
If you're in the ISM GUI you have to options:
- "Add Attachment", which adds the file as BLOB to the table "FusionAttachments" with a reference stored in "FusionAttachments"
- "Add URL", which only adds a URL in "FusionAttachments" without using the BLOB storage
I have already tried various options but wasn't able to only add a URL:
- "RestrictedFileExtension":
ObjectAttachmentCommandData attachmentData = new ObjectAttachmentCommandData()
{ ObjectId = "CCE04B00A3BF44C4BCD05F52EFEB3A69", // Service RecId ObjectType = "CI#Service", URL = "https://www.google.de"
};ObjectAttachmentCommandData attachmentData = new ObjectAttachmentCommandData()
{ ObjectId = "CCE04B00A3BF44C4BCD05F52EFEB3A69", // Service RecId ObjectType = "CI#Service", fileName = "https://www.google.de", URL = "https://www.google.de"
};
- "Value cannot be null.\nParameter name: attachmentBody"
ObjectAttachmentCommandData attachmentData = new ObjectAttachmentCommandData()
{ ObjectId = "605CF529BC9A4674AF275E168DF40F75", // Service RecId ObjectType = "CI#Service", fileName = "https://www.google.de/Test.docx", URL = "https://www.google.de/Test.docx"
};
The only currently working option for me is to
- add a dummy (allowed) extension to the fileName
- add a dummy byte array
This doesn't look good and is far from optimal since it only works for hyperlinks referring to documents:
byte[] dummyAttachment = new byte[] { 0x00 };
ObjectAttachmentCommandData attachmentData = new ObjectAttachmentCommandData()
{
ObjectId = "605CF529BC9A4674AF275E168DF40F75", // Service RecId ObjectType = "CI#Service", fileName = "Test.docx", URL = "https://www.google.de", fileData = dummyAttachment
};Hello,
as you can read in the Title, im trying to use WoL to Patch devices and shut them down. The script is working without any problems, but the devices wont want to shut down after the task was sucessfully executed (I've waited more than 2 hours after completion).
As you can see in the Screenshot, Wake up devices is checked (Most of the devices are waking up, but not allways every device).
Is there something i am missing?
Many thanks!
I got this error (please refer picture) when browsing for AD container.
What could be the issue?
Hello,
I've been having some trouble with mandatory baselines for our endpoints. I assigned a windows rollup as part of the baseline, and it patched successfully on several of our endpoints and failed on others. On the ones that did not patch, it doesn't appear to be attempting to patch them again...it's just hanging on "Not Scheduled". This screenshot is after about 12 hours (DAU scans every 4 hours):
Thanks,
Aaron
Hallo zusammen,
Ich habe immer noch mit diversen Problemen bei meinem 1709 upgrade zu kämpfen. Einerseits besteht bei mir das Problem mit der Sprachauswahl während der Installation. Hier habe ich nur die Möglichkeit Die Ausgangsprache auszuwählen. Die Sprachpaket sind aber in meinem OS Paket vorhanden. Während der Installation stimmt die Sprache noch und In meiner unattend.xml sollte eigentlich auch alles stimmen. Zumindest trägt er hier die richtige Sprache ein. In meinen Fall geschieht das über die Variable: %CurrentComputer.Var.EnvironmentVariables.ClientLanguage%. Zwar könnte ich jetzt die Sprache nachträglich über die Registry ändern. Finde das aber jetzt nicht so komfortable weil das wieder ein zusätzliches Paket bedeuten würde.
Mein zweites Problem ist das Inplace upgrade mit angepasster install.wim. Hier bekomme ich als Return -2145124329. Die Orginal wim funktioniert komischerweise ohne Probleme. Auch hier könnte man jetzt das ganze customizing nachträglich machen. Finde ich allerdings nicht so toll. Google konnte mir hier leider auch nicht weiterhelfen. Aber vielleicht weis jemand von euch woran es liegen könnte. Ebenso besteht hier das selbe Probleme mit dem MUI.
Danke im vorraus
MFG
Johannes
The option selected is the Multiple server deployment and the target landscape is staging. Under the Set Up Connection, configuration database server is named configdb_stg and through SQL Authentication. After filling all the required information, when select next to proceed with the Configuration Application, we encountered the error message as stated in the message box.
Please advise on this error as we check the credential privilege it is given the relevant server roles that is dbcreator, public and securityadmin.
Is it somehow possible to create an iCalender item for a Task or even a Service Request?
The reason why I ask this is simply because some of our employees do their personal planning in Microsoft Outlook.
If the get a Task they create an item in their personal Outlook calender to plan their work.
it would be just great if:
a) you could send an icalendar item by E-Mail (for example when someone accepts a Task)
b) to click a button on Task to create this icalender Icon (quick Action)
I didnt found anything about this in admin help and on this community page.
We are confuse after reading the landscape set up in the Ivanti documentation. In the documentation, it was mention Ivanti Service Manager processing server used
for the development (staging) and testing (UAT) landscapes and finally production. The staging is used for development? UAT is arrange after staging.
In a standard common 4-tier architecture deployment is development, testing, staging, production (DEV, UAT, STAGING, PROD). We notice the Ivanti environment do not follow the industry standards?
Hello everyone,
We are actually installing UWM 10.2 on a test server.
During the configuration of the server instance we have the following message :
(i'll try to translate it in english)
"The conexion to the remote server "testserver" has failed withe the following message : The WSMan client can not process the request. The proxy is not supported under HTTP transport. Change the transport over HTTPS and specify valid proxy information, then try again. For more information, see the about_Remote_Troubleshooting help topic"
Does someone has any idea about that ?
UWM 10.2
The app is installed on 2012 64bit server
The databases are all created (mgmt and personalization) thanks to the wizard "SQL standard 2016"
Hallo zusammen,
Wie der Titel schon sagt taucht bei uns Office 365 nicht in der Library auf. So wie ich das erfahren habe soll das aber schon über das APM möglich sein. oder? Wir benutzen DSM 2016.2 R2. Danke schonmal für eure Antworten!
Gruß
Johannes
I have a question I'm trying to pre populate a field in a CI Business object based on a dropdown from a previous field. For instance we have a business object called CI_Location that has two fields Location and OU. In the CI when you dropdown location using that pick list I'm able to grab the location. I would like for it to auto grab the OU based on location. What is the proper code in the Business object of that CI? Thanks
We have recently installed Ivanti EPM 2017.3. (I have not got as far as installing any SU's yest)
We have begun to roll out new Windows 10 PC's along side our current Windows 7 PC's and all devices have now had a new agent built from the new EPM 2017.3 server installed.
Pretty much everything seems to be working fine but if we right clikc a Windows 7 device in the console and select Inspect the window states that real time moitoring is not enabled. I can see in the agent though that it is.
This is the same agent on the Windows 10 PC's and Inspect works fine on those.
Inspect worked on the Windows 7 PC's before we upgraded to 2017.3 from 2016.3 so I am unsure why this would stop working now.
The only thing that has changed is the new server and the new agnet on all the PC's.
Anyone any thoughts why itwould pick on Windows 7 PC's?
Hi everybody!
I hope someone can help me.
I want to map printers through EM to the users. In our case we have printers named like "KOP_001" to "KOP_100". To manage the mapping i would use Active Directory Security Groups named mostly like the printers.
Now i had the idea that i can build a condition like "User Group ist Equal to KOP_*" and a Printer Map to \\Server\KOP_*
If possible i would use any kind of placeholders and/or variables to do this with only one condition and not about 100.
I hope i explained well and anybody can help me. Thanks a lot!
Where is data for Journal.notes stored? I see the Notes# object but it doesn't have any fields that distinguish what each entry is associated with. I want to query for Notes that are related to CMDB Types only.