Hi,
We are planning a new VDI golden image with Office 2016. At this moment we have Office 2010. What is te best way to migrate data such as signatures, autocomplete, autocorrection lists, custom wordlists etc. from Office 2010 to 2016?
We do have a application group (default template) for Microsoft Office 2010 and Microsoft Office 2016. We also have a WSG Mail profile.......
VDI = WIndows 7 Enterprise SP1.
Kind regards,
Tiemon de Vries
Last week I added some Custom Data fields (registry values for Java Update info). After the inventory scan, the values showed up for the machines (JavaRT & Policy)
Over the weekend I ran a job to update the registry enties to what we require and inventory got updated as picture above. However, upon reboot, the registry entries reset to the original values (that;s a different can of worms).
The Inventory has not reverted even with a FULL SYCN SCAN. If I use REGEDIT on the machine the values are different then the LDMS Inventory.
At this point I can't trust the Custom Data I have in inventory.
How can I get this corrected?
I'm running LDMS 9.0, SP3.
Thanks for your help.
Recently, we upgraded to version 10.1.797.1.
When I try to connect in the Management Center Console, I get the attached error. Has anyone seen this before?
Hi,
I want to add a column to the Grid of the Task Work Space in HSM\ISM that will show the Customer Names of tasks associated with Service Requests and Incidents. How would I construct an expression to accomplish this?
Thanks,
Dan Johnson
I´m create a boolean attribute and generate a server error:String was not recognized as a valid Boolean.
I erased the attribute but the error persist.
Does´not permitted generate a service of the Service Catalogue, any services.
Ivanti service Desk 2018.1 by landesk
I have been testing the template for Personalizing Edge (I followed the video posted by ivanti to import into my application groups). It seems to work...except if I mimic a non persistent machine experience. Here's what's happening:
1) Login to machine, create some bookmarks and add to reading list in edge.
2) Close Edge. Log out of machine.
3) Verify the ASG has uploaded and has data on the server.
4) Login to machine as an admin, wipe local windows profile for user ID that I performed steps 1-3. Wipe appsensevirtual directory for user I performed steps 1-3.
5) Log back in as user I previously tested (Steps 1-3).
6) Open Edge....no personalizations from previous session.
7) Close Edge & Open again.
8) Favorites and reading list are there.
So, essentially, it seems to take a second opening of Edge before the favorites and reading list are there...
Anyone else Experienced this?
When a user opens an attachment they will get this error and GM will shut down after they click Ok. Oddly attachments will open the first time and after this the error comes up. Happens with old and new attachments. I sent a test email to a user and they were able to open it a few times but subsequent tries resulted in the error. GM is 2014.2
We are trying to utilize the mount VHD & Roam VHD from this article: Cache Roaming for Virtual Sessions.
When I log in, I don't actually see that VHD mounted. I see it get created on the share, but it is never mounted.
After reviewing Application logs, I see an event for the failure:
"Create and attach to VHD: \\path\*.vhd Action failed RunAs Current User Error Code 1627 Error Text: Function failed during execution."
Can someone provide the commands running so I can test just running those commands? I didn't see a runAs tab for setting it to run as SYSTEM on this action in the configuration so my only choice is to let it run as the user.
I have followed these guides with no resolution:
Support Hotfix EM 10.1 FR4 Agent HF3
https://community.ivanti.com/docs/67943
Thanks,
Zach
I can't seem to get any of my endpoints to patch the O365 updates. Have followed the instructions and downloaded the appropriate patches (into the default /patch location, not custom)
One or two machines patched fine but now all of them are failing.
This is the extract from the Vulcan log.
Fri, 21 Sep 2018 09:07:09 Downloaded C:\Program Files (x86)\LANDesk\LDClient\O365Util.dll
Fri, 21 Sep 2018 09:07:09 Download the following file successfully: O365Util.dll
Fri, 21 Sep 2018 09:07:09 Called CreateProcess: "C:\WINDOWS\system32\regsvr32.exe"
Fri, 21 Sep 2018 09:07:09 Exit Code for process C:\WINDOWS\system32\regsvr32.exe: 3, (0x3)
Fri, 21 Sep 2018 09:07:09 The result of regsvr32 is: 3
Fri, 21 Sep 2018 09:07:09 ReportRepairResult returned failure: Unable to register O365Util.dll
Fri, 21 Sep 2018 09:07:09 Unable to register O365Util.dll
Fri, 21 Sep 2018 09:07:09 Create object of O365Util
Fri, 21 Sep 2018 09:07:09 ERROR. Microsoft VBScript runtime error: ActiveX component can't create object: 'O365Util.O365Update' (line: 55, char: 1, text: )
Fri, 21 Sep 2018 09:07:09 Message returned from repair script was ERROR. Microsoft VBScript runtime error: ActiveX component can't create object: 'O365Util.O365Update' (line: 55, char: 1, text: )
Fri, 21 Sep 2018 09:07:09 ERROR(RunVbScript) Failed to run command - 80004005
Fri, 21 Sep 2018 09:07:09 DownloadPatch ERROR: Failed to run commands (80004005).
Fri, 21 Sep 2018 09:07:09 Last status: Failed
I've tried deleting the dll and then re-downloading but this hasn't fixed it.
Any help appreciated.
My environment is all x64 Firefox installations on ~version 60. Every since Ivanti changed the name of the patching scheme to "FF18-0X_INTL" the patches are no longer being detected as needed. Even though the computer does need to be patched.
I'm considering fixing this myself by cloning and adjust the detection logic, but I'd rather not have to and just hope Ivanti fixed the detection logic.
Hello All,
How can we create query to check share folder on the client machine?
Thanks
Dheeraj Meher
Recently we are facing issue with inventory scans not working on most of new client machines. We are able to successfully push the Landesk inventory agent to a new PC. It seems to install fine but the PC is still sitting in Pending Unmanaged Client Deployment. It fails when sending scan results to the core server. When I tried to run a inventory scan manually ,it fails and displays the below error.
Inventory Services seem to be up and running within the PC and core server.
I can telnet from the PC to the core with ports 5007.
Windows firewall is disabled.
Appreciate your timely help and support on this
Next, I havent configured anything under cloud services appliances,does it have anything do with this inventory scan fail?
Hello,
the core server can not post a certificate to the csa.
Everything works before, but suddenly it stopped after our core could not communicate with the Ivanti license server for quite some time.
I already tried the following steps.
Error: "Failed to post the certificate to the CSA"
CSA - Failed to post the certificate to the CSA
I deleted the csa from database.
I checked the firewall that everything on port 443 goes through.
Any suggestions what i can do?
Info from console.exe.log:
10/04/2018 14:35:07 INFO 2716:Main Thread RollingLog : CSA certificate has subject names CN=landesk.url.com
10/04/2018 14:35:07 INFO 2716:Main Thread RollingLog : Request to gateway got error trust failure with gateway hostname = landesk.url.com while CSA cert CN = landesk.url.com error Die zugrunde liegende Verbindung wurde geschlossen: Für den geschützten SSL/TLS-Kanal konnte keine Vertrauensstellung hergestellt werden..
10/04/2018 14:35:07 INFO 2716:Main Thread RollingLog : CSA certificate has subject names CN=landesk.url.com
Thanks for incoming hints.
With APM after patches are installed on a computer, when you are prompted to restart the computer and you select no. When will the user be prompted to restart the machine again? And is this interval something that I can change? Also can I set a maximum amount of time that they can delay a restart?
thanks
Jason
Consider the following:
* outlook 2013 (32bit) on Windows 10 (1709).
* IWC 10.3.10.0 or 10.2.700.1.
* a mail template saved as an OFT and stored in an outlook folder.
Error:
When double-clicking this mail template, the following error is shown:
There are no entries shown in the application log or the ROB log.
When navigating to "shell:cache" the OFT file is pressent in the "content.outlook\<random>\" folder. When double-clicking this file, the mail template is opend.
Any help is appreciated.
Hallo,
wie muss ich eigentlich die xml File anpassen, dass ich office mit APM patchen kann?
Ich hatte die xml File ursprünglich mit "Updates Enabled="FALSE" Channel="Monthly" erstellt, jedoch patcht APM nicht, bzw. der Patch läuft immer auf Fehler. "Schwerwiegender Fehler bei der Installation. (0x0000643)
Die Updateoptionen sind standardmäßig deaktiviert. Mein Gedanke ist, dass nicht jeder Client die Updates von MS sich holt. (Bandbreite usw.). Wenn ich mir aber das Patchpaket anschaue, ist es wohl so, dass APM sozusagen keinen Offline Patch hat. Dieser zieht wohl auch nur die Daten dann von MS. Sehe ich das richtig?
Ich erstelle über das Office 365 ProPlus Install Toolkit entsprechend meine MSI.
Hallo zusammen,
Es gibt doch sicherlich einen Weg besagte Meldung komplett auszublenden? Unsere User sind tierisch genervt deswegen
LG
Johannes
Ich wollte mal fragen ob bei euch das installieren von Updates auch so unheimlich langsam ist? Das Scannen funktioniert super schnell, das installieren von Updates dauert aber ewig. In meinem Beispiel mal eine Win10 1703 Installation. APM hat hier ca 30 Patches zu installieren und hat dafür fast 4Std gebraucht. Die OS Installation und die Apps waren in 30min fertig. Hier mal ein Screenshot:
Um 18:37 waren alle eScript Pakete abgeschlossen und die Patches kamen. Dafür hat er dann bis 22Uhr gebraucht. Was mir dabei auffällt sind vorallem die kleinen Pakete. Zum Beispiel braucht der Patch für Notepad++ 50s für die Installation. Wieso? Mein selbst paketiertes eScript braucht auf der selben Maschine 3s für die Installation:
Das zieht sich durch sämtliche Freeware. Auch die Visual C Updates brauchen um einiges länger als meine eScript Pakete. Ein AV Schutz ist hier nicht aktiv, auch kein Windows Defender...
Könnt ihr das nachvollziehen? Ist das bei euch auch so?
PS: DSM 2017.1 4329 mit APM.
Gruß
Alex
Hi,
I'm looking for some help with an issue I have with how our Category and Status fields work together on the Incident Business Object.
We have a business rule configured which dictates that when the Category field is changed from blank/null and the status is currently "Logged", the status changes to "Active". This means that we can change the Service and Ownership (Team and/or Owner) and therefore so long as we never set the Category field, the status never changes to "Active".
We have another Required Business Rule which determines that the Category field becomes mandatory only when the status is NOT "Logged" and therefore if we never change the Category, the Status remains "Logged" and therefore the Category field does not become mandatory.
I want to change these so that Status changes to Active when the ownership is changed (i.e. either the Team is Changed from the default, or the Owner is changed from blank/null to a valid owner. I have been able to configure and turn off appropriate rules for this to happen.
However...
We use a Service Provider model and have the ability to transfer between service providers. When we do so the Incident should revert to the defaults for the new service provider as well as the Status changing back to "Logged" and the Category resetting to null. This should then mean that the Category is no longer mandatory but this is not happening and the Category is remaining mandatory. The change of the status back to "Logged" seems to be being ignored and I don't understand why. The person making the transfer is not able to save the Incident without the Category setting but they do not have the appropriate rights to do so for the other Service Provider, which we do not want to change.
The rules I will end up with are as follows:
Editing Rule for Incident.Status on update of Owner:
On Change: Owner
Set: Status
Expression: $(if Status == "Logged" then "Active" else Status)
Editing Rule for Incident.Status on update of Team:
On Change: Team
Set: Status
Expression: $(if Status == “Logged” && (IsNull(Owner) || Owner == “” then “Active” else Status)
Required Rule for Incident.Category (Default)
Field Name: Category
Expression: $(Status != "Logged" && AC_ServiceProvider != "Name of One Service Provider")
**One of our Service Providers doesn't use categories so is excluded from the Required Rule
When we transfer the Incident to another Service Provider the following value updates are made:
Old Service Provider - The Service Provider the Incident is being transferred from
New Service Provider - The Service Provider the Incident is being transferred to
Service Area - A default value set against the Service Provider
Service - A default value set against the Service Provider
Category - NULL
Status - Logged
Team - A default value set against the Service Provider
Owner - NULL
Has anyone had a similar issue or have any thoughts on what I might be doing wrong/how I can get this to work? I just don't understand why based on what I'm configuring, the change of the Status back to Logged isn't causing the Category to become 'optional' again.
Thanks in advance
Stacey