I have two devices that work with our 2016 core but one does not work with the new 2017 core. With the computer shown to the right, it states that X:\ldprovision\ldprovision_x64.exe is not compatible with the Windows you're running.
Any thoughts?
↧
2017 Provisioning GUI will not load
↧
HTML Reminder in WorkSpaces Appears Overlayed
We are seeing HTML notifications/reminders that are spilling over the control container area making the notifications for managers harder to read. I had to obfuscate the text to hide PHI for this request which makes it even harder to read.
There is a group of controls on the screen that is completely covered over by the HTML item and it ends up running past the OK, Apply, and Cancel buttons. We would expect the HTML to grow the section larger to push down the built-in controls further down the screen, but instead it just renders right on top of it.
Does anyone know of a simple solution to fix this issue please?
↧
↧
Does anyone have an API that would generate a SR from SharePoint? Maybe a sample?
Does anyone have an API that would generate a SR from SharePoint? Maybe a sample? I have been looking into this and have not been able to come across anything, thanks in advance!
↧
Calculation works only for already created Objects - object attributes not available on initial creation
I think I've run into a similar issue in the past with new items in a collection (when adding get all items except the latest). What I am trying to do is simply use a calculation upon initial creation of an Incident to determine the initial assignment group. Our current process assigns all incidents the the Service Desk for triage. However - as we have added more and more incidents thru Event Manager where we know the correct assignment group - I want to change that. The first screen snip below is the beginning part of the process .. and the calculation has been written to use on the assignment object identified below (assign to Service Desk).
The calculation works as I expect for existing incidents (thru the testing stage) - but once executed as part of the process the calculation is not able to "see" any of the attributes on the newly created object. I've copied my calculation below - it appears a bit "funny" because I just used a different Group Name in each conditional check as a debugging tool (depending on the group assigned I can easily tel where the code branched). If I "test" the calculation on various assignment objects - it will follow the logic and return the Group Object based on the "Source" and then the "Category" attributes. But - when creating a New Incident (either on WebDesk manually or via Event Manager (the templates for Event manager set the source to Alert and the Category).- only the default value is used (E-Commerce). This shows me that the Incident Object does not exists at this point in the process (or at least i can;t access it by looking up the GUID).
I'm 99.9% sure that I will not be able to make the assignment in this way (I may go and put in a new Status (pre-assignment) - and then ad a process automatic action to then runt the same calculation on a process assignment. But as/before I make this type of change I wanted to see if anyone had a similar experience and/or could confirm what I believe is happening.
Much appreciated,
Terry
Bigger Picture of the calculation code - in case above is hard to read:
↧
IVANTI Service Manager - Project and Portfolio Management Features
Hi,
We are on 2018.1 and will like to ask those using the PPM module the following questions
On the idea's page it says integration to MS project is accepted but i will like to know if this is now in the tool and where i can find it in the tool
Similarly, Please are the following featureas part of the Resource Management as i see also on the idea's page that this was released in 2017.3
Defined Resource types
· Material
· Cost
· Work
Skills mapping for project resource
Lastly please advice if this in the PPM module
| Time & expense | Manage time against project budgets |
| Time & expense | Manage expense against project budgets |
| Time & expense | Ability to integrate and/or feed 3rd party HR applications |
| Time & expense | Track effort at the resource level |
| Time & expense | Track expense at the resource level |
| Time & expense | Integrated with issues and tasks system for one point of entry |
| Time & expense | Accepts existing account/type codes from 3rd party sources |
↧
↧
Running Query of all Software Installed?
Has anyone figure out how to run a query of all the software installed on the computers they managed? I'd like to get a list of all software installed on each of the computers we have.
↧
Calculation issue on window - Getting Boolean error
Hello,
I am trying to create a pretty basic window calculation that simply checks a Reference list attribute and sets fields to be visible or hidden, required or optional. Fr some reason though I am continuously getting an error that says "String was not recognized as a valid Boolean." I am not sure what could be the cause of this issue as all of the fields the calculation is running checks against are strings or reference fields. There are no Booleans included in the calculation. I have included a screenshot of my window and the calculation itself (A simplified version I created for troubleshooting.) Does anyone know how to trace this back to a cause? I have spent far too much time on this and gotten nowhere. Any and all help is appreciated.
Here is the window calc:
import System
static def GetAttributeValue(_Circuit):
Value = false
T1 = ":SetMandatory(_SHSAddressZ,true);:SetMandatory(_SHSAddressZFriendly,true):SetMandatory(_SHSBandwidth,false);:SetMandatory(_SHSInterface,false);:SetHidden(_SHSInterface,true);:SetMandatory(_InfrastructureCIs,false);:SetHidden(_InfrastructureCIs,true);"
if _Circuit._SHSCircuitType != null:
if _Circuit._SHSCircuitType._SHSCircuitType == 'T1':
return T1
else:
return Value
I am using the 'Circuit Type' attribute as the CALC dependency.
↧
Has anyone connected HEAT SM with Microsoft Project Online?
Our PMO is exploring options and wants to see if this has been done before?
Basically, our PMO wants to use MS Project Online to manage projects and assign work and our Resource teams want to use HEAT to document all work, including project work then have the two systems talk back and forth and update each other's records so that neither has to be in two systems.
If you would be willing to share how your organization manages project work vs everyday work, I would love to hear it!
Thank you.
↧
Social Content Pack - Workspaces
Afternoon all,
Is anyone using The Social Content Pack in Workspaces?
I want to use some elements of it but would really like to see before starting any further dev work.
I'm actually interested to see how all the content packs appear and behave in workspaces.
Thanks,
Chris
↧
↧
How can I manage multiple sites in multiple countries?
Hi,
I have recently started managing many Ivanti EPM servers globally across many countries including places like UK, Brazil, Australia, UAE, India, South Africa and USA. I have just finished upgrading all servers to Ivanti EPM 2018.3 so they are all on the same software version. The servers are all configured different with different settings and strategies around security patching, software distribution, OS Provisioning, reporting/alerting, etc. Each country and office has it's own Ivanti EPM instance which do not currently communicate with each other.
I am looking to centralise, standardise and simplify everything. I am looking for advise on the best strategy of how to do this. I am currently researching into this to find all the options and then weigh up the options. In the UK I have a distribution point setup locally at one site as a test to see how this works but I am not sure this would be the best option globally when the Core server is in the UK as I imagine the replication would be slow. The other option is to have a rollup core which I don't know much about as yet but I am looking into. As far as I am aware a rollup core communicates with many different instances of Ivanti EPM and stores information from them all based on whatever criteria you set, this might be a better option as at least I could hopefully see what is happening on the servers from a central point. What I was really hoping for though is that I could have an Ivanti EPM core server in each site and they could do some sort of Core Synchronisation back to the Master Core server in the UK similar to a Master and a slave server. I would then make it so each onsite IT contact can only do things relating to clients in their office and things like security patching are completely standardised and the same across countries with exceptions where needed.
Does anyone know if this is possible from a technical point of view or have any ideas of how managing multiple countries can be made easy? I don't know if I am on the right track with the right line of thought or if there are other ways of doing what I want? I know there are other factors to consider like office politics and local laws of what information/data you can retain etc but that is less of an issue right now.
Any help is much appreciated and thank you in advance.
Kind regards,
Luke
↧
Failed installing identity server when upgrading to Ivanti 2017.01
Hi all,
I am upgrading my LANDesk core server from LANDesk 2016 to Ivanti 2017.01 and it has failed at Installing Identity Server. Rather than do the upgrade on our production environment I decided to be safe and do it on a Development environment first. The environments weren't setup by myself and I haven't used our development environment before, I am fairly new to the business. I did all the necessary pre-checks and made sure pre-requisites were met beforehand using the forums and product documentation. Upon doing the upgrade the wizard stopped at the step "Installing Identity Server". I checked the logs and found the following error message in:
2018-10-23 12:58:31 INFO: Execution of CreateWebsite completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2018-10-23 12:58:31 INFO: Executing command CreateCertificate (SetupController.ExecuteCurrentCommand())
2018-10-23 12:58:31 INFO: Executing: D:\Ivanti2017-1 folder\LD\IdentityServer\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="CertificateActions" Method="CreateCertificate" commandLine="BouncyCastle;SHA256;My;LocalMachine;TCG-HAY-DEVLD01;LANDESK Secure Token Server"; (Launcher.ExecuteCommandEx())
2018-10-23 12:58:35 ERROR: Execution of CreateCertificate completed. Return code: 1, State: Failure (SetupController.ExecuteCurrentCommand())
2018-10-23 12:58:35 INFO: A required XmlCommand failed (SetupController.CancelInstall())
2018-10-23 12:58:35 INFO: Exiting with Return Code : 3 (SetupController.CancelInstall())
I also checked the setup logs and found this error message:
2018-10-24 11:42:08 INFO: Executing: D:\Ivanti2017-1 folder\LD\IdentityServer\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\Identity Server" (Launcher.ExecuteCommandEx())
2018-10-24 11:42:10 ERROR: Execution of IdentityServerInstall completed. Return code: 3, State: Failure (SetupController.ExecuteCurrentCommand())
Upon doing some research on the internet, any documentation I could find and the forums here as well as comparing the development environment core server with our production environment core servers I found that in IIS>Server Certificates we are missing the certificate called 'LANDESK Secure Token Server' which might have something to do with this however my experience in LANDesk is somewhere between basic and intermediate and therefore I am not sure what to do next and how to resolve this. I have contacted Ivanti support however despite this server being out of action and this being a SEV 2 they seem to be extremely slow at responding and not much help and so if there is anyone in the community that has had similar issues with the upgrade process and failing on Installing Identity Server and has any ideas of how to fix this it would be much appreciated. I believe this has something to do with ISS, Server Certificates and STS but I don't know how it should be configured or know enough about it to troubleshoot further.
Thanks in advance to anyone who is able to assist with this.
Kind regards,
Luke
↧
Win 10 Migration using Endpoint...
For the scope of Ivanti Win 10 Migration.
I know I'm missing something, but can someone point some clarifications for me.
Thanks in advance!
↧
Remote connection not working
Hey all,
Doing a proof of concept so installed ISM trial in a vm. I'm now trying to configure a remote connection to the same server ISM is installed on (I have also tried connecting to another machine, but same issues). I've tried a number of things but always run into this error:
I've confirmed that winrm is running and listening on 5985, I've confirmed it is not configured to use SSL and I have confirmed that the Application and Ingratiation Service servers are not configured to use SSL.
Any ideas?
↧
↧
Difference in Velocity client version (universal client version and device supported client version)
Please tell me the difference between universal client version and device supported client version for Velocity.
I do not know where is it different for specifically.
In the case of the universal client version, does the API which can not be used exist?
↧
Downloud Reporting SSRS on the reporting server
m trying to Install Reporting services in a separate server than the DB server ,
while starting the configuration after the prerequisites installed, this screen showed ,
After viewing this artical :
https://community.ivanti.com/docs/DOC-53993
It seems that this ReportServcies.exe must me installed on same server that SSRS is installed
So i have accessed the DB sever and run the .exe file but also give another error as the second attache
This image on the Report server
Note that all prerequisites is checked on the DB server
This image on the DB server where SQL and SSRS where installed
↧
Accessing out of box reports
when press on any out of box reports ,
how to fix it and get the reports to appear in correct way ?
↧
Office 365 C2R - vom lokalen Share (Depot) ausführen / wenn Client "außerhalb" dann vom CDN
Moin,
wir wollen Office 365 C2R ausrollen.
Wir haben verschiendene Standorte aber kein DFS.
Mein Plan wäre es Office 365 mit DSM auf die Depots zu verteilen und je nach Standort vorher die XML Datei zu bearbeiten und dann auszuführen.
Die Kollegen die sich außerhalb der Büros befinden würden die Installation direkt vom CDN bekommen.
Dh ich würde mit 2 Paketen arbeiten. Eines das nur die Source Daten an die Standorte kopiert und das Install escript.
Wie habt ihr das ausgerollt?
Grüße
Stephan
↧
↧
APM Schwierigkeiten DSM 2018.1
Hallo zusammen,
Wir haben vor einiger Zeit DSM auf 2018.1 geupdatet bisher auch keine nennenswerte Probleme. Allerdings habe ich nach dem Update schon früh festgestellt das das APM nicht mehr das macht was es soll. Sämtliche Ausnahmen und Parameter werden ignoriert. Das APM lädt halt wirklich alles runter was er so findet. Was mich am meisten stört sind Pakete (proofing tools z.b) in allen erdenklichen Sprachen. Auch wenn ich eine Ausnahme für ne Kategorie setzte ignoriert er das einfach. Mittlerweile führt das dazu das ich täglich Patches lösche. (Die er dann anschließend wieder neu runterlädt) Unser Master-Depot ist nun über 1 TB groß und es wächst immer weiter. Leider haben wir zudem massiven Platzmangel auf allen Depots so das bei einigen gar nix mehr geht. Und leider ist das alles dem APM zu verschulden. Mir bringt das ganze halt gar nix mehr wenn ich nichts mehr steuern kann. Bin schon am überlegen ob ich es löschen soll und neu anlege. Oder hat noch irgendjemand ne Idee?
Danke schon mal im voraus.
Gruß
Johannes
↧
Update 2016.2R2 auf 2018.1 Mit UpdateManager DMZ Depot?
Hallo,
ich habe die Update Dateien 2018.1 eingespielt und den Update Manager gestartet.
Die Update Pakete wurden angelegt und auch an alle SMB depots distributiert bis auf das http (DMZ) depot lt Update Manager.
Ich habe das http depot händisch kontrolliert. Die Pakete sind dort.
Kann der Update Manager nicht mit einem http depot umgehen? bzw prüfen ?
die Frage ist wie mache ich jetzt weiter? Ist das erste mal dass ich das http depot aktualisiere. (so oft kommen DSM Updates bei ivanti ja jetzt nicht mehr vor...);
Ganz normal via Update Manger weiter und den Punkt mit der Distribution
Muss ich das http depot manuell aktualisieren?
Wie aktualisiere ich eine DSM Umgebung mit DMZ depot?
Für Infos und Tipps vielen Dank.
Wäre blöd wenn ich jetzt weiter mache und danach das http depot nicht mehr funktioniert...
Timo
↧
How to Whitelist Registry Keys in Ivanti Application Manager
Hi All,
I am new to the forum. We are having an issue with Ivanti Application Manager. At the moment, its throwing an error for a web app pointing to a registry key.
How can we whitelist registry key for an application.
Regards
Santosh
↧