Hi All
From Time to time we are getting the below warnings on our web servers and the system grinds to a virtual stop. Does anybody have any idea of what would be causing these as unhandled exception doesn't really give you a clue
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 11/29/2018 10:08:48 AM
Event time (UTC): 11/29/2018 10:08:48 AM
Event ID: 4f1c14537ef6457c8f84061d2da89b0b
Event sequence: 9078
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/ServiceDesk.WebAccessInt-1-131879538677743712
Trust level: Full
Application Virtual Path: /ServiceDesk.WebAccessInt
Application Path: C:\Program Files (x86)\LANDESK\Service Desk\WebApp\WebAccess\
Machine name:
Process information:
Process ID: 660
Process name: w3wp.exe
Account name: AD\sv
Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.
at Touchpaper.Web.Console.Controllers.View58733ad05ec34c58b29cf89eb19fb9a5.RenderViewLevel1()
at Spark.SparkViewBase.RenderView(TextWriter writer)
at Spark.Web.Mvc.SparkView.Render(ViewContext viewContext, TextWriter writer)
at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult)
at System.Web.Mvc.Controller.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult)
at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Request information:
Request URL: https://itbms.ad.ncc.local:443/ServiceDesk.WebAccessInt/wd/dashboard/linksGadget.rails?id=ecefe512-dfd8-4027-87d6-c4bb2078b623&gadget_id=Gadget3&dashboard_id=b304e78d-4f7e-4909-9105-ef50026924e9
Request path: /ServiceDesk.WebAccessInt/wd/dashboard/linksGadget.rails
User host address: xxx.xxx.xxx.xxx
User: AD\
Is authenticated: True
Authentication Type: Negotiate
Thread account name: AD\sv
Thread information:
Thread ID: 81
Thread account name: AD\sv
Is impersonating: False
Stack trace: at Touchpaper.Web.Console.Controllers.View58733ad05ec34c58b29cf89eb19fb9a5.RenderViewLevel1()
at Spark.SparkViewBase.RenderView(TextWriter writer)
at Spark.Web.Mvc.SparkView.Render(ViewContext viewContext, TextWriter writer)
at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult)
at System.Web.Mvc.Controller.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult)
at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Custom event details:
cheers Neil