This morning a DNS setting was changed on our mail server and 3 hours worth of outbound messages failed. The 'retry count' was set at 2. I changed it to 3. Is there a way to select those messages to be reprocessed? or Can I use an update command to change 'email faled' to false? is there any way to get these emails out?
↧
how can i resend mail that has failed?
↧
Attempt to write to attribute "_[old ticket numbers attribute]" of a read-only IncidentManagement.Incident lifecycle object. When a lifecycle object reaches a read-only status they cannot be modified except through a lifecycle action.
Hi Everyone,
I've been trying to import tickets including their ticket numbers so our technicians would be able to locate the old ticket numbers. I get this error from the log.
Attempt to write to attribute "_[old ticket numbers attribute]" of a read-only IncidentManagement.Incident lifecycle object. When a lifecycle object reaches a read-only status they cannot be modified except through a lifecycle action.
Any help is always appreciated!
Sincerely,
John
↧
↧
Why doesn't delivery trigger "reprovisioning" after organizational change work for AD Groups?
I'm running into a problem with the "reprovisioning" delivery trigger for AD Groups. I verified that the reprovision works for non-group Organizational changes, but it inexplicably does not process for AD Groups.
It appears that the feature does not work for organizations populated using the AD connector in the Setup & Sync Tool. I'd like to understand if this limitation is intended or unintended?
My goal is to reprovision a services after any AD group memberships changes.
↧
How to set an automatic Resend option on the outgoing mails
If the mails failed to sent in the first attempt how to make second attempt ... etc ; till it become Yes ,
an automatic action !
↧
VHD Cache disk requirements
We are looking at implementing the VHD cache features in EM10.1FR4 or EM2018.1
Is anyone able to advise what kind of disk I/O a VHD cache uses.
Specifically what tier of storage is recommended to support the cache? Will be be able to use regular HDDs to host the user caches or does it need to be SSD?
At this stage we are looking at caching the outlook OST file and the skype address book.
Thanks in advance,
Myles
↧
↧
EPM scan data incomplete
Hi All,
I have setup new EPM v11.0.1.102, Data of scanned asset is few.
I have scanned VM, Cisco Router, Fortinet, Workstation through agent agentless, out put is not as required. I want to build CMBD of all my IT asset.
Some has said Agentless scan will give me limited informations of asset.
Please suggest am I missing something.
Regards,
↧
"Null value set for attribute Incident of class type IncidentManagement.Resolution. This attribute is mandatory and must contain a non-null value."
Hello all,
I've Upgraded from 2016.3 to 2018.3 Service-desk
after this many users report this error when trying to resolve incidents :
"Null value set for attribute Incident of class type IncidentManagement.Resolution. This attribute is mandatory and must contain a non-null value."
if i removed the Data Partitioning from the Group that user belong to , the error not coming and will be able to resolve .
but this was before working normally even with Data Partitioning active .
↧
Search in 2018.3 not working
Hello ,,
I've added a search gadget to search in all modules :
and under the Knowledge i added the ( Incident Reference Number ) to the search layout :
but still when i type any ( IncidentNumber ) it's not coming in the search :
all the Rebuild knowledge has completed status .
↧
Installation Parameter - Couldn't find Property Definition ?
Hallo,
habe ein escript mit Installation Paramters
InstallationParameters.BuildNumber
definiert.
im escript kann er die Variable nicht auflösen...?
Warum?
Wo ist der Fehler?
13:44:49.945 2 -> RegReadValueEx('HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion','CurrentBuildNumber','_BuildNumber',)/O
13:44:49.945 2 Read value '17763' from registry
13:44:49.945 1 Evaluating condition "not _InstallationParameters.BuildNumber_='__BuildNumber_'"
13:44:49.945 2 SwmsTpExtenderScript: Couldn't find Property Definition INSTALLATIONPARAMETERS.BUILDNUMBER
13:44:49.945 1 SwmsTpExtenderScript: Couldn't resolve variable on object 26176 at value INSTALLATIONPARAMETERS.BUILDNUMBER
13:44:49.945 2 Condition FALSE -> skipping IF part
13:44:49.945 2 Skipping command : ExitProcEx
↧
↧
WinSAT per Service am LogonScreen ausführen
Hallo,
hat jemand Erfahrungen mit dem Ausführen von winsat.exe unter DSM?
Wir installieren unser default Windows 7 Image per OSD und führen danach die Installation der default applications computerbezogen per Service noch an der Anmeldemaske durch (mit NWC BlockLogin Provider). Am Ende der Sequenz läuft ein Finishing Script, das zum Ende der "Basisinstallation" noch einige Konfigurationstasks durchführt, u.a. die Systembewertung. Alle unsere Script laufen computerbezogen als Service.
Die Ausführung von "Winsat.exe formal" schlägt dabei aber immer fehl. Ich habe bereits alle möglichen Ausführungsoptionen über Execute/ExecuteEx/RunasEx/Aufruf über AutoIT etc. durch, bekomme aber von winsat.exe immer einen Error 1 zurückgemeldet. Melde ich mich an und lasse das Script vom AutoInstaller laufen, funktioniert es allerdings und die Systembewertung läuft durch.
Danke für eure Hilfe!
viele Grüße,
Andreas
hat jemand Erfahrungen mit dem Ausführen von winsat.exe unter DSM?
Wir installieren unser default Windows 7 Image per OSD und führen danach die Installation der default applications computerbezogen per Service noch an der Anmeldemaske durch (mit NWC BlockLogin Provider). Am Ende der Sequenz läuft ein Finishing Script, das zum Ende der "Basisinstallation" noch einige Konfigurationstasks durchführt, u.a. die Systembewertung. Alle unsere Script laufen computerbezogen als Service.
Die Ausführung von "Winsat.exe formal" schlägt dabei aber immer fehl. Ich habe bereits alle möglichen Ausführungsoptionen über Execute/ExecuteEx/RunasEx/Aufruf über AutoIT etc. durch, bekomme aber von winsat.exe immer einen Error 1 zurückgemeldet. Melde ich mich an und lasse das Script vom AutoInstaller laufen, funktioniert es allerdings und die Systembewertung läuft durch.
Danke für eure Hilfe!
viele Grüße,
Andreas
↧
How to Monitor landesk Services ?
Hello everyone
I just wanted to know if there's a way to supervise the landesk services of the endpoints, if they're up or down?
Thank you
↧
APM Patch-Installation auf Win 10 wird nicht ausgeführt
Hallo Zusammen,
Rahmenbedinungen
- DSM 2018.1.3 (Build 4485)
- Windows 10 Pro 1803
ich habe auf eineem Windows 10 1803 System folgendes Problem:
Bei Installieren von Patches über APM finde ich folgenden Fehler im NILOG. Die Patches werden nicht installiert.
SWMSRT: //------------| Starting Handling PolicyInstance.26163 -> PatchPolicy.148919 -> VMWPPatchPackage.10913 ( MS16-029 for Microsoft Office 64-bit Components 2010 (KB3114414) ) |------------\\
10:40:11.541 0 SWMSClntLib: Got 1 PIs for {F198E7BA-7F57-4808-B993-556BF484A015}; effective desired configuration (Now) is: 1935 (from Policy 148919 with priority 1000)
10:40:11.541 0 SWMSClntLib: PI 26163: Compliance: CompliancePending / ExecMode: Install(1935) / Desired: 1935
10:40:11.541 2 xniSPD.DLL: Denying direct execution because machine part is pending
10:40:11.541 2 SWMSRT: TargetProviderExtender SwmsTpExtenderApmLum denies Handling of PolicyInstance PolicyInstance.26163
Die Voraussetzungen für die Installation sind alle erfüllt
- Patch befindet sich im Depot
- Client-Policy ist angelegt
- DSM Advanced Patch Management troubleshooting tutorial abgearbeitet
Hat jemand von Euch weitere Ansätze zum Troubleshooting ?
Vielen Dank vorab!
Heiko
↧
Variable "Computer" in einer Benutzerdefinierten Aufgabe einer Policy-Instanz (Client)
Hallo,
im Contextmenü eines Computers gibt es den Punkt "Problembehebung / Protokolldateien anzeigen"
Zu jeder zugewiesenen Software kann man sich unter den Sofware-Policys eine Liste der Policy-Instanzen, also der Computer, aufklappen und anzeigen lassen.
In dem Contextmenü der einzelnen Policy-Instanzen wird kein Punkt "Problembehebung / Protokolldateien anzeigen" angeboten.
Diesen möchte ich per "Benutzerdefinierter Aufgabe" hinzufügen.
Dafür starte ich dann eine Explorer.exe mit dem Parameter "\\%......%\DSMLogs$"
Jetzt fehlt mir die Variable für den Computernamen.
Einige habe ich schon ausprobiert. Z.B.: %CurrentPolicyInstance.PolicyInstanceClient.TargetName%
Also in Anlehnung an die Variablen unter den Eigenschaften "Policy-Instanz (Client)".
Leider bisher ohne Erfolg.
Kann mir da jemand weiterhelfen?
Danke
Rüdiger
↧
↧
Ivanti ID => Get available / used licenses information directly from SQL database
Hi all,
I have a question regarding the license information of Ivanti Identity Director (formerly RES ID). When using the web interface you can go to "Setup" and then "Licensing" and then you get a nice overview with the following information:
- License edition
- Total licenses
- Used licenses
- Available licenses
I woud like to get this information directory from the database using a SQL query. Does anybody knows where this information is kept within the Ivanti ID database?
We are using version 10.2.0.0 of Ivanti ID
Thanks in advance!
Barry
↧
After a License renewal, which was expired for 2 days and then renewal applied. All Newly created DC and AC application whitelisting does not WORK
We had an expired license which was renewed on 31 Dec 2018 5 Pm, so we had an environment with expired license for almost 2 days.
Now ever since the renewal has been completed, all functionalities from HEAT is not working
1. AC - WHITELISTING DOESNT WORK
2. DC- Any USB/DVD requests created doesnt work
3. Agent install/uninstall takes hours
We have an Remote SQL and ODBC connection has been tested and found to be working
We have many error in the Lumension application Server related LM.EDS. exe, Distribution.Scheduler,PLFWWin32 etc
Sample errors:
Message: Exception occured attempting to bulk load log files for file D:\Program Files (x86)\Lumension\EMSS\Content\BroadbandFileUpload\logmanager\Complete\5B2D3B2A-BDCF-4651-A3A7-1094BEE228DE\AppCntrlLog_01d4a6656e9bf5e5.un
Priority: 0
Severity: Error
ERROR,SSLCONNECT: CONNECT FAILED
It has been 4 days now and case opened , still the issue has not been resolved. Any suggestions?
↧
Pfwmgr.exe SetMAPI error
Hi,
Sometime user get this error message when he start an application:
I note that when it append, it append 10 or more times on the same server on a day.
But It append on different server another day.
I don't find if there is already a fix for this error.
Thanks
↧
How can I check if two fields are equal in Ivanti Service Manager?
Hi everyone..
I want to put a Link filter expression on CI Child Object in incident layout that list only the CIs that belong to the requester/customer, the criteria here is the Owner in CI form should be equal to Email field in incident form.
How can I check if these two fields are equal in Ivanti Service Manager and use this to create an expression ?
Thanks in advance.
↧
↧
Patchlink replacement
Dear all,
few years ago we had PatchLink as PatchManagement solution in our Company. Please advise us, what is Ivanti replacement solution for PatchLink (powered by Heat)?
Thank you,
Marko
↧
Hi in Metadat mangement I have received this error Column names in each table must be unique. Column name 'md_additional_info' in table 'md_data_source' is specified more than once.
Column names in each table must be unique. Column name 'md_additional_info' in table 'md_data_source' is specified more than once.
↧
Recuring ESENT errors in eventlog
Hi,
on one of our Servers we see every 5 minutes recuring ESENT errors in eventlog.
services (484) An attempt to create the file "\\server.tld.org\ldlogon\new.sdb" failed with system error 5 (0x00000005): "Access is denied. ". The create file operation will fail with error -1032 (0xfffffbf8).
services (484) Unable to write a shadowed header for file \\server.tld.org\ldlogon\new.sdb. Error -1032.
services (484) Database recovery/restore failed with unexpected error -1032.
We have uninstalled the landesk agent but no succes. We have no clue whats triggers this error every 5 minutes.
Thankful for any help
Best regards
Heino
↧