Can't get any unmanaged device by "ARP found"
Hi All, XDD setting has been set in agent configureation and delivered to clients for couple months. However, there is no unmanaged client to be discoverd by "ARP found". Please anyone direct me how to...
View ArticleQuery call another query ?
Hi I have 2 sets of queriesThe first set is used to determine what devices - Query A Where "computer", "Device Name" LIKE "FRED" The second set is used to determine if an application / patch needs...
View ArticleObject Ref error trying to publish a shortcut group
Hi Folks I'm getting an 'Object reference not set to an instance of an object' error when I'm trying to publish a shortcut group via Shortcut Manager to a user. As soon as I select user I get the...
View Articleitemized reports on every type of software install on any and all workstations
I have a large environment 1000 workstations I need an itemized reports on every type of software install on any and all workstations. I don’t care if it’s a SQL script or some customized report. Any...
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Object Reference not set to an instance of an object in Window Manager
Hi, I got this error when trying to enter a query into the attribute properties on window manager.Basically on my test system which is a copy of live but running on a different (older) set of servers,...
View ArticlePatching via Patch Groups from the Rollup Core server
Hi All,Looks like this is an issue. The Patch Group on the Rollup Core is identified by the Scheduled Task Script as "group=CoreName_vxxx" when this gets to the clients they do not find the Rollup Core...
View ArticleIncident notes added by incident task
Is there away to add notes to the incident based on task process. How could you add a note to an incident window based on task process where by a person enter information into the task and it creates...
View ArticleEnable to block Galaxy notes using the Device Control
Hi All, I'm facing the issue with Device Control, there is user in our organisation once he connect the Galaxy Notes Via USB Cable he enable to access the data in it (Please refer the Screen Shot). We...
View ArticleWinPE Deployment task doesn't do anything.
I've got some problems with OS Deployment since installing SP3 on Landesk 9 server. First was resolving "%coreserver%" which I fixed by altering all.reg in boot.wim file, but now deployment tasks don't...
View ArticleDetermine Agent Installation Date
Hi all, Is there a specific field I can use to: 1. determine the installation date for the LANDesk 9 agent?2. determine the date that the agent configuration settings were updated? I had made changes...
View ArticleAnalysts seeing the wrong Window
Hi, I have two analysts windows - A main incident window that is the system default and displays for all users and a second window that displays when a certain lifecycle is being used - this is because...
View ArticleFiltering Adobe products
Hi All, I am busy with getting software compliancy in our office. Now i am running into the problem that Adobe is a tricky product to monitor.We are using a lot of different versions of adobe products....
View ArticleOperating System Check
Hello, is there any way in the LANDesk provisioning templates where i could check for the Operating System type? (Ex: Xp 32 or 64 bit, vista 32 or 64 bit, win 7 32 or 64 bit etc)I am basically running...
View ArticleTasks not showing up in software deployment portal
I have several scheduled tasks that I use often. I'll dump a new computer into the task and email the user to use the software deployment portal to install their software. It usually works pretty well....
View ArticleAgent on Windows 8
I have several W8 Enterprise installs done for testing purposes. These are not beta versions. When I install the LD agent (9.1 sp3), either via push or local, it appears to complete however the machine...
View ArticleResults Output on Webdesk for Change
Webdesk Change results output list (7.4) Does anyone have an issue where I have specified a results output for task (analyst, group etc). Works fine in console, but in webdesk you only get Serial...
View ArticleNIC driver version in Windows 7 using LDMS 9.0 SP3
We have LDMS 9.0 SP3 and the inventory of the Windows 7 machines do not show the driver version of the NIC driver. It shows the name but I need the actual version. On the few XP PCs I have left, it...
View ArticleLDMS 9.5?
Morning all, was hoping to see an emailk this morning advising I can download the new version, anyone know why it's not available?
View ArticleQuery to get Domain Administrator Account holder
Hi All, Can some help me on get Domain Administrator Account holder machines across my organization. This will help me to revoke un-necessary rights provide to users. Thanks all. RegardsMahesh
View ArticleWindows 7 Volume Licence & Sysprep
Hi guys When prepping Windows 7 x64 image on a VM should we activate windows 7 with the VL licence key or should the image be captured without the VL Key inserted? Or is there a way to run sysprep.exe...
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