Token based Authentification for Mobile Self Service
Hey everbody, I'm currently frustrating at setting up Token based authentification for Mobile SelfService.Has anybody got this running and can give me a how to? RegardsFabian
View ArticleDashboard changes not being picked up in console
Hello, can anyone help with something that's always puzzled me about making certain design changes that aren't immediately visible to the analyst Console user. We have 4 terminal servers, 2 web servers...
View ArticleRemote Control on DOS windows
Hello, I have encounterd an issue for LanDesk Remote Control. In some DOS windows it's impossible type and operate via Remote Control. I see the windows, but it's like it doesn't exist for remote...
View ArticleCan Appliance Accounts be Backed Up?
We have had to rebuild our appliance a few times now and each time we are forced with creating the user accounts from scratch instead of getting them from the default configuration backup. Is there a...
View ArticleCSA Updates
i have 2 updates i can't seem to apply on my CSA. BOOTSCRIPTS_2.3LDMGA 4.2 Boot scripts update 2.3This updates the system backup utilities to fix a bug where the automatic system backups couldn't be...
View ArticleCloud appliance
I have been using management suite for a long time, but have never used the gateway. I am going to stand up a gateway soon...just wondering has anyone ever installed a virus scanner program on the...
View ArticleLANDesk 9.5, netboot and mac imageing
Has anyone got netboot working with LANDesk 9.5? We have a macmini set up as a server with the latest OS. And it can serve other netoot images made from the nbi creater by apple however the one...
View ArticleQuestion about FIPS
I have a question about FIPS in 9.5 SP1; It sounds like it’s enabled by default in clients , but not on the core . It says that if enabled on the core but not clients then clients won’t work...
View ArticleCC in inbound mail
Hello, Does someone know how to automaticaly include all the CC recipients of a mail sent to Service Desk, when the workflows have already been configured to include CC recipients in replies and...
View ArticleLANDesk 9.5 SP1 - Policies are not working for Macs
For some reason policies are not working at all for Macs but everything seems to be working fine for Windows agents.LANDesk 9.5 SP1. Updated LANDesk 9.5 SP1 Agents for Mac. It was working previously...
View ArticleHow to pull a total record count in LD 9.5?
How do I go about getting a total record count in LanDesk 9.5 reports? I have looked around this forum and have not found anything relevent to 9.5.
View ArticleProblem entering number strings on remote connections?
Yesterday while connected to a remote computer, I tried entering the string x6501, but all I would get is x6666. As I was playing around with this, it would just copy the first number entered, no...
View ArticleSupported Platforms : Windows Embedded
Hello, I don't see in the Supported platforms Landing documents the Windows Embedded. Does LANDesk 9.5 SP1 suppports ?Windows Embedded POSReady 2009Windows Embedded POSReady 7Windows Embedded 8...
View ArticleHistory of applied software and patches to a client node
Hi,How can I know all the software packages and patches applied with the LANDesk console to a client if the tasks has been deleted from the console? Is there any reference in the LDMS DB where all the...
View ArticlePop Ups
Does anyone know of any way to set a flag on a user which will produce a "pop up" when raising an incident in that user's name? ThanksNic
View ArticleData import schedulke started working
Hello, ever since I started working on LANDesk I had been advised that the 'scheduling' of data imports was disabled and any imports were always performed manually - this has worked well until now. Our...
View ArticleIncident Ref on a data import
Hello, does anyone know what would happen if we started importing some Incident records from a spreadsheet into an already-populated database? I'm not sure what I would need to do with the Incident...
View ArticleService Desk Password Security Configuration
Is it enable to configure password security on Service Desk? For example:- I want to set up that user for the first time login to Service Desk must change their default password;- If user not login to...
View ArticleHow do you change the HTML default font size
I was playing with the new beta and realized that the description attribute can be HTML. DOH! Didn't realize you could do that. Now my description will look the same in the console as in e-mail....
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Sending a reminder after a process has closed
Good afternoon everyone! I am trying to find out if there is a way on an automated process that closes after the completion of all tasks, to have it send out reminders about 30 days after the tasks...
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